The document discusses a research study conducted by the Carnegie UK Trust on public library services in the 21st century. The study found that (1) most people see libraries as important community assets but fewer actually use them, (2) improving digital offerings, collections, and information about services could encourage more library use, and (3) there are open questions around measuring libraries' social impact, defining their core purpose, how services should be provided, the role of library buildings, and the benefits of national coordination. The Carnegie UK Trust aims to promote further debate on these issues to help strengthen libraries.
This document discusses Northamptonshire's plans to drive economic growth through their Growth Deal with the UK government. The key points are:
1. Northamptonshire aims to increase GVA growth above the national average, create new jobs and homes, attract inward investment, and improve skills and quality of life.
2. The Growth Deal provides £67.3 million in funding for infrastructure projects and establishes mechanisms for governance and sector boards to implement programs.
3. Additional support includes funding for broadband expansion, a growth hub, and working with libraries to support small businesses and entrepreneurship through business workshops and easy access to resources.
This document discusses the role of libraries in developing social capital within communities. It outlines different roles libraries can take, including being a community hub, catalyst, or facilitator, depending on the needs and existing infrastructure of the community. As community hubs, libraries help affluent communities organize themselves, while as catalysts they provide support to deprived communities. As facilitators, libraries help emerging communities build networks. The document also discusses how librarians can become active community leaders and provide programming to meet community needs. Finally, it notes that libraries must be learners to adapt to changing community circumstances and seize opportunities.
The document discusses plans to expand an existing Enterprise Hub to better support local businesses and entrepreneurs. Key points:
- The Hub currently provides resources like workshops, online tools, and networking events to help over 260 customers start businesses. Five new businesses have already launched with their support.
- Partnerships will be developed with organizations like the local university to tailor the Hub's offerings. Additional locations like a "Hatchery" in Wellingborough Library are planned to extend its reach.
- Customer testimonials show the Hub provides invaluable assistance through its coaching, business planning feedback, and access to helpful resources. The Hub aims to continue monitoring clients and helping more local residents launch new enterprises.
Powerpoint h & w dementia awareness for children - 2NLIS
This document discusses a dementia awareness program for children. It notes that the number of people with dementia is increasing in the UK and that many children have family members with dementia. The program aims to raise children's awareness of dementia in a positive way using story time and follow-up activities. Feedback from participants indicated the story was effective at setting the scene and that children were engaged with the interactive games and object handling. Next steps include training more staff to deliver the program widely and encouraging schools to have dementia champions and participate in dementia awareness projects.
This document discusses strategies for improving early childhood literacy programs in Northamptonshire, England. It focuses on expanding the Bookstart Corner program, which promotes book sharing and early literacy skills in children's centers. Key strategies include embedding Bookstart Corner in all 37 of the county's children's centers, training staff, and engaging partners like home visitors and libraries to increase the program's reach. An evaluation found the program successfully engaged hard to reach families and improved both children's early language and parents' confidence in sharing books. Funding is requested to build on these successes and target services to 2-year-olds.
The document outlines how libraries can act as catalysts for economic prosperity in their communities. It discusses workshops that were held around this topic and how libraries can identify and partner with other organizations. Libraries are well-positioned to help people with job searching, small business support, literacy and more. The document shares the story of one library system that created an enterprise hub with online and in-person resources. They measure impacts through customer journeys and have helped people start businesses and find work. It concludes by discussing ideas for further extending their economic development efforts.
The document discusses issues with large organizations and proposes ways to make them more responsive. It notes that organizations often function more like machines than organisms, prioritizing stability over responsiveness to their environment. This makes it difficult for organizations to change course even when problems emerge. The document suggests viewing organizations more like organisms with senses, integrated parts, information sharing, and a purpose/meaning. It also advocates for more input types, feedback loops, peer accountability and clarified missions to encourage quality, responsiveness and positive change. Heroes and catalysts are needed to drive such reforms within organizations.
This document discusses Kent libraries' efforts to support local economic wellbeing and business growth. It outlines Kent County Council and South East Local Enterprise Partnership goals to grow the local economy. It describes the existing business services Kent libraries provide, including resources, research support, and events. An enhanced offer includes staff training, expanded resources, startup clinics, and workshops. Initial results show workshops had over 100 attendees and clinics helped startup ideas. Partners and patrons are more aware of these services and early feedback is positive. Moving forward, libraries will follow up with workshop attendees, continue promoting services, and potentially offer clinics by appointment only.
This document discusses Northamptonshire's plans to drive economic growth through their Growth Deal with the UK government. The key points are:
1. Northamptonshire aims to increase GVA growth above the national average, create new jobs and homes, attract inward investment, and improve skills and quality of life.
2. The Growth Deal provides £67.3 million in funding for infrastructure projects and establishes mechanisms for governance and sector boards to implement programs.
3. Additional support includes funding for broadband expansion, a growth hub, and working with libraries to support small businesses and entrepreneurship through business workshops and easy access to resources.
This document discusses the role of libraries in developing social capital within communities. It outlines different roles libraries can take, including being a community hub, catalyst, or facilitator, depending on the needs and existing infrastructure of the community. As community hubs, libraries help affluent communities organize themselves, while as catalysts they provide support to deprived communities. As facilitators, libraries help emerging communities build networks. The document also discusses how librarians can become active community leaders and provide programming to meet community needs. Finally, it notes that libraries must be learners to adapt to changing community circumstances and seize opportunities.
The document discusses plans to expand an existing Enterprise Hub to better support local businesses and entrepreneurs. Key points:
- The Hub currently provides resources like workshops, online tools, and networking events to help over 260 customers start businesses. Five new businesses have already launched with their support.
- Partnerships will be developed with organizations like the local university to tailor the Hub's offerings. Additional locations like a "Hatchery" in Wellingborough Library are planned to extend its reach.
- Customer testimonials show the Hub provides invaluable assistance through its coaching, business planning feedback, and access to helpful resources. The Hub aims to continue monitoring clients and helping more local residents launch new enterprises.
Powerpoint h & w dementia awareness for children - 2NLIS
This document discusses a dementia awareness program for children. It notes that the number of people with dementia is increasing in the UK and that many children have family members with dementia. The program aims to raise children's awareness of dementia in a positive way using story time and follow-up activities. Feedback from participants indicated the story was effective at setting the scene and that children were engaged with the interactive games and object handling. Next steps include training more staff to deliver the program widely and encouraging schools to have dementia champions and participate in dementia awareness projects.
This document discusses strategies for improving early childhood literacy programs in Northamptonshire, England. It focuses on expanding the Bookstart Corner program, which promotes book sharing and early literacy skills in children's centers. Key strategies include embedding Bookstart Corner in all 37 of the county's children's centers, training staff, and engaging partners like home visitors and libraries to increase the program's reach. An evaluation found the program successfully engaged hard to reach families and improved both children's early language and parents' confidence in sharing books. Funding is requested to build on these successes and target services to 2-year-olds.
The document outlines how libraries can act as catalysts for economic prosperity in their communities. It discusses workshops that were held around this topic and how libraries can identify and partner with other organizations. Libraries are well-positioned to help people with job searching, small business support, literacy and more. The document shares the story of one library system that created an enterprise hub with online and in-person resources. They measure impacts through customer journeys and have helped people start businesses and find work. It concludes by discussing ideas for further extending their economic development efforts.
The document discusses issues with large organizations and proposes ways to make them more responsive. It notes that organizations often function more like machines than organisms, prioritizing stability over responsiveness to their environment. This makes it difficult for organizations to change course even when problems emerge. The document suggests viewing organizations more like organisms with senses, integrated parts, information sharing, and a purpose/meaning. It also advocates for more input types, feedback loops, peer accountability and clarified missions to encourage quality, responsiveness and positive change. Heroes and catalysts are needed to drive such reforms within organizations.
This document discusses Kent libraries' efforts to support local economic wellbeing and business growth. It outlines Kent County Council and South East Local Enterprise Partnership goals to grow the local economy. It describes the existing business services Kent libraries provide, including resources, research support, and events. An enhanced offer includes staff training, expanded resources, startup clinics, and workshops. Initial results show workshops had over 100 attendees and clinics helped startup ideas. Partners and patrons are more aware of these services and early feedback is positive. Moving forward, libraries will follow up with workshop attendees, continue promoting services, and potentially offer clinics by appointment only.
The RSA is piloting a social network-based intervention called Social Mirror to increase wellbeing in deprived areas of England. Social Mirror builds on the RSA's work using social network analysis for social policy outcomes. It provides individuals a map of their social connections to help address health issues like depression and isolation linked to poor health. In a pilot, over 150 users found the tool helpful, with some joining new groups, feeling less isolated, and inspired to participate more locally. Healthcare practitioners could use Social Mirror to better understand community resources and prescribe social activities to improve health outcomes, though evidence of its economic impacts is still emerging. The pilot suggests it helps users feel more part of their community and knowledgeable about local opportunities.
Lean thinking is proposed to help a library service address budget pressures through more efficient operations. It could help integrate partners to build cultural programs more effectively, centralize services to reduce costs, and challenge traditional practices to free up resources for priority activities. Lean thinking may also enable libraries to take a greater role in public health initiatives and serve as hubs for multiple council services through new partnerships and community involvement in service delivery. The overall aim is to maintain or improve current service levels through innovative, collaborative approaches that make the best use of limited resources.
Economic wellbeing conf 2 oct 2014 embeded videoNLIS
The document summarizes the work of the Business & IP Centre National Network in supporting entrepreneurs and innovators in the United Kingdom. Some key points:
1) The Centre provides comprehensive business and intellectual property resources and expertise to help entrepreneurs and innovators at all stages of starting and growing a business.
2) Between 2005-2011, the Centre helped create over 2,700 new businesses and 3,300 new jobs, with a combined turnover of £153 million for these businesses.
3) The Centre has a large network of over 75 strategic and service partners and delivers thousands of workshops, training sessions, and advisory services each year to support entrepreneurs.
The document discusses how digital media can help support the right to the city by creating more inclusive public spaces. It talks about using digital technologies to build hybrid digital/physical spaces that provide access to information and resources through urban mediaspaces and ecolibraries. These spaces aim to reinvent libraries and public areas as sustainable cultural hubs through projects like Aarhus Urban Mediaspace and the new Helsinki Central Library design competition.
1) Ask About Business is a subscription-based business information service developed across Greater Manchester, Blackburn with Darwen, and Blackpool to provide support to entrepreneurs, small businesses, jobseekers, and others.
2) It is led by Manchester Libraries, Information & Archives and provides a reliable and comprehensive business service through a network of over 150 libraries across the region.
3) The service offers business enquiry support, online resources, training, and marketing to empower customers and support business startups and jobseekers in the local community.
Social isolation and local government in japanNLIS
This document discusses social isolation in Japan and the role of local governments and public libraries in combating it. Social isolation affects the elderly, "hikikomori," disabled, single mothers, and low-income individuals. It is exacerbated by Japan's aging population and changing family structures. Many elderly live alone and do not interact daily. Some die alone undiscovered for weeks. Local governments implement initiatives like community centers and home visits. Libraries in places like Hagi City have expanded services, increased visitors and books borrowed by becoming community hubs that foster interaction and address isolation. Partnerships between libraries and local organizations further this goal.
The document discusses the social isolation that can result from victimization. Victims may withdraw from life and community due to fear, distrust, and dysfunction. Data from a UN crime survey shows that those victimized are less likely to trust police and avoid risky areas, and feel less community support. Being victimized can lead to health issues and social problems. Victimization increases social isolation both for individuals and broader communities by reducing mobility and involvement in social activities. Reducing social isolation through community engagement and assistance for victims can help reduce crime.
The British Library is the national library of the United Kingdom. It is located across multiple sites in London and Yorkshire, with around 1,800 staff. The library has a large collection that includes over 2 million sound recordings, 5 million reports, theses, and conference papers. It provides services to researchers, businesses, libraries, education, and the general public. Some of the key services include a large document supply operation, two major exhibitions per year, and the Business and Intellectual Property Centre. The library utilizes various approaches to continuously improve operations, customer service, and access to collections, including applying Lean principles and techniques.
Bury children's centres powerpoint for northampton (3)NLIS
The document describes a case study of partnership between children's centres, libraries, and registrar services in Bury, England. Initially, a children's centre coordinator secured part-time office space in the local library. This led to increased collaboration, including jointly offering family services and sharing resources. Based on parental feedback about travel difficulties, the registrar began offering birth registrations at the Ramsbottom library. This was later expanded to 5 children's centre locations. Over 1,100 births have been registered this way. The partnership benefits families through improved access to a wider range of early support and helps partners work more efficiently.
This document provides an agenda and speaker biographies for an event titled "Catalysing Communities: the Library Asset" being held on April 25, 2013. The agenda includes sessions on how libraries build social capital and deliver community benefits, experiences from library services that have taken on catalyst roles in areas of health, learning, and social cohesion, and closing remarks on the library as an asset. Speaker biographies are provided for 13 speakers from local government and library organizations in the UK who will share experiences of libraries partnering to address community needs.
The Northamptonshire Enterprise Hubs have helped over 900 potential entrepreneurs through workshops, launching over 105 businesses. They have received funding from various sources totaling over $95,000 to expand their programs. This includes adding a business advisor, updating IT facilities, and providing invaluable intellectual property advice. Current initiatives include a women's broadband challenge fund aiming to increase digital skills and promote online business use among 180 women entrepreneurs, and developing patent and invention resources at the central library.
The RSA is piloting a social network-based intervention called Social Mirror to increase wellbeing in deprived areas of England. Social Mirror builds on the RSA's work using social network analysis for social policy outcomes. It provides individuals a map of their social connections to help address health issues like depression and isolation linked to poor health. In a pilot, over 150 users found the tool helpful, with some joining new groups, feeling less isolated, and inspired to participate more locally. Healthcare practitioners could use Social Mirror to better understand community resources and prescribe social activities to improve health outcomes, though evidence of its economic impacts is still emerging. The pilot suggests it helps users feel more part of their community and knowledgeable about local opportunities.
Lean thinking is proposed to help a library service address budget pressures through more efficient operations. It could help integrate partners to build cultural programs more effectively, centralize services to reduce costs, and challenge traditional practices to free up resources for priority activities. Lean thinking may also enable libraries to take a greater role in public health initiatives and serve as hubs for multiple council services through new partnerships and community involvement in service delivery. The overall aim is to maintain or improve current service levels through innovative, collaborative approaches that make the best use of limited resources.
Economic wellbeing conf 2 oct 2014 embeded videoNLIS
The document summarizes the work of the Business & IP Centre National Network in supporting entrepreneurs and innovators in the United Kingdom. Some key points:
1) The Centre provides comprehensive business and intellectual property resources and expertise to help entrepreneurs and innovators at all stages of starting and growing a business.
2) Between 2005-2011, the Centre helped create over 2,700 new businesses and 3,300 new jobs, with a combined turnover of £153 million for these businesses.
3) The Centre has a large network of over 75 strategic and service partners and delivers thousands of workshops, training sessions, and advisory services each year to support entrepreneurs.
The document discusses how digital media can help support the right to the city by creating more inclusive public spaces. It talks about using digital technologies to build hybrid digital/physical spaces that provide access to information and resources through urban mediaspaces and ecolibraries. These spaces aim to reinvent libraries and public areas as sustainable cultural hubs through projects like Aarhus Urban Mediaspace and the new Helsinki Central Library design competition.
1) Ask About Business is a subscription-based business information service developed across Greater Manchester, Blackburn with Darwen, and Blackpool to provide support to entrepreneurs, small businesses, jobseekers, and others.
2) It is led by Manchester Libraries, Information & Archives and provides a reliable and comprehensive business service through a network of over 150 libraries across the region.
3) The service offers business enquiry support, online resources, training, and marketing to empower customers and support business startups and jobseekers in the local community.
Social isolation and local government in japanNLIS
This document discusses social isolation in Japan and the role of local governments and public libraries in combating it. Social isolation affects the elderly, "hikikomori," disabled, single mothers, and low-income individuals. It is exacerbated by Japan's aging population and changing family structures. Many elderly live alone and do not interact daily. Some die alone undiscovered for weeks. Local governments implement initiatives like community centers and home visits. Libraries in places like Hagi City have expanded services, increased visitors and books borrowed by becoming community hubs that foster interaction and address isolation. Partnerships between libraries and local organizations further this goal.
The document discusses the social isolation that can result from victimization. Victims may withdraw from life and community due to fear, distrust, and dysfunction. Data from a UN crime survey shows that those victimized are less likely to trust police and avoid risky areas, and feel less community support. Being victimized can lead to health issues and social problems. Victimization increases social isolation both for individuals and broader communities by reducing mobility and involvement in social activities. Reducing social isolation through community engagement and assistance for victims can help reduce crime.
The British Library is the national library of the United Kingdom. It is located across multiple sites in London and Yorkshire, with around 1,800 staff. The library has a large collection that includes over 2 million sound recordings, 5 million reports, theses, and conference papers. It provides services to researchers, businesses, libraries, education, and the general public. Some of the key services include a large document supply operation, two major exhibitions per year, and the Business and Intellectual Property Centre. The library utilizes various approaches to continuously improve operations, customer service, and access to collections, including applying Lean principles and techniques.
Bury children's centres powerpoint for northampton (3)NLIS
The document describes a case study of partnership between children's centres, libraries, and registrar services in Bury, England. Initially, a children's centre coordinator secured part-time office space in the local library. This led to increased collaboration, including jointly offering family services and sharing resources. Based on parental feedback about travel difficulties, the registrar began offering birth registrations at the Ramsbottom library. This was later expanded to 5 children's centre locations. Over 1,100 births have been registered this way. The partnership benefits families through improved access to a wider range of early support and helps partners work more efficiently.
This document provides an agenda and speaker biographies for an event titled "Catalysing Communities: the Library Asset" being held on April 25, 2013. The agenda includes sessions on how libraries build social capital and deliver community benefits, experiences from library services that have taken on catalyst roles in areas of health, learning, and social cohesion, and closing remarks on the library as an asset. Speaker biographies are provided for 13 speakers from local government and library organizations in the UK who will share experiences of libraries partnering to address community needs.
The Northamptonshire Enterprise Hubs have helped over 900 potential entrepreneurs through workshops, launching over 105 businesses. They have received funding from various sources totaling over $95,000 to expand their programs. This includes adding a business advisor, updating IT facilities, and providing invaluable intellectual property advice. Current initiatives include a women's broadband challenge fund aiming to increase digital skills and promote online business use among 180 women entrepreneurs, and developing patent and invention resources at the central library.
4. Why has the Trust
returned to this policy
area?
• Increasing calls about
Carnegie libraries
• The current
challenges:
• Public spending
cuts
• Digital
developments
• Changing needs
and expectations of
library use
5. What we did
• Commissioned Ipsos MORI to carry out
research
– Phase 1 – secondary analysis of existing data
– Phase 2 – omnibus poll in 5 jursidictions
6. Research data
• Importance of libraries to communities and to
individuals
• Use of libraries
• Reading status
• Analysis by gender, age, social class, working
status, family status
• Attitudes to possible service improvement
7. Very important or essential
Q. [Generally speaking], how important or unimportant do you think public
libraries [are as a service to the community]/[to you personally]?
% Essential/Very important
Community 76
Scotland
Personally 47
Community 74
England
Personally 47
65
N.Ireland Community
Personally 39
Community 79
Ireland
Personally 45
Community 77
Wales
Personally 38
Base: All adults in each territory: Scotland (1,002) August 25-29; England (1,301) September 2-8; Northern
Ireland (1,009), September 30-October 14; Ireland (1,000) September 13-22; Wales (1,018) September 16-
25
8. Importance of libraries – personally,
by library usage
Q. [Generally speaking], how important or unimportant do you think public
libraries are to you personally?
% Not important % Fairly/very important/essential
Users 11 89
Scotland
Non-users 61 38
Users 14 86
England
Non-users 56 41
N.Ireland Users 11 11 89
Non-users 69 30
Users 11 88
Ireland
Non-users 58 40
Users 10 90
Wales
Non-users 31 69
Base: All adults in each territory: Scotland (1,002) August 25-29; England (1,301) September 2-8; Northern
Ireland (1,009), September 30-October 14; Ireland (1,000) September 13-22; Wales (1,018) September 16-
25
9. Library use by territory
Q. Now thinking about all types of public libraries, including libraries
provided in public buildings, on-line library services and mobile libraries,
have you used or contacted a public library in <country> in the last 12
months?
% Yes
61
50 51
45
40
Scotland England Northern Ireland Ireland Wales
Base: All adults in each territory: Scotland (1,002) August 25-29; England (1,301) September 2-8; Northern
Ireland (1,009), September 30-October 14; Ireland (1,000) September 13-22; Wales (1,018) September 16-
25
10. Library use by employment status
Q. Now thinking about all types of public libraries, including libraries provided in
public buildings, on-line library services and mobile libraries, have you used or
contacted a public library in <country> in the last 12 months?
Scotland England N.Ireland Ireland Wales
69%
65%
61% 59% 60% 61%
57% 58% 56%
52% 53%
50% 51%
45% 44% 46%45% 46% 46% 48% 48%
40% 41% 39%
27%
All Full time Part-time Not working Retired
employment employment
Base: All adults in each territory: Scotland (1,002) August 25-29; England (1,301) September 2-8; Northern
Ireland (1,009), September 30-October 14; Ireland (1,000) September 13-22; Wales (1,018) September 16-
25
11. The value-
action gap
Value-
Action
(Gap
43% of
I value my local adults)
library as a
community asset
(93% of adults)
I use my local
library (50% of
adults)
11
12. Improvements to encourage library use
Q. I’m going to read out a number of potential changes or improvements to Scotland
public library services. For each, please tell me if it would encourage you to
make more use of library services, or would it not make any difference to you? England
Northern Ireland
% Would encourage Providing better information on services Ireland
60 Wales
Offering more mobile services 50 Being able to reserve books online
40
30
Modernising or improving the library building 20 Improving the range and quality of books
10
0
Being able to access library services in other Providing other council
locations services in library buildings
Improving the IT facilities A café or coffee shop on site
Base: All adults in each territory: Scotland (1,002) August 25-29; opening hours
Longer
England (1,301) September 2-8; Northern
Ireland (1,009), September 30-October 14; Ireland (1,000) September 13-22; Wales (1,018) September 16-
25
13. Encouraging more use of library
services
Q. I’m going to read out a number of potential changes or improvements to
public library services in England. For each, please tell me if it would encourage
you to make more use of library services, or would it not make any difference to
you?
Would encourage Would not encourage
Improving the range and 46% 52%
quality of books
Being able to look for or reserve books 45% 53%
online
Providing better information on what
services libraries offer 45% 53%
Providing other council services in library
buildings, for example, adult education 42% 55%
classes or benefits advice
Longer opening hours 41% 57%
Base: All English adults 15+ (1,301), 2-8 September 2011
15. Five key questions
• Can we get better at measuring the social value and
impact of public libraries?
• Do we need a shared vision of the purpose of a
public library in the 21st century?
• Is it OK to provide the service in new and different
ways?
• What is the future role of library buildings as
community assets?
• Would more effective ‘national’ coordination or
direction be desirable?
16. Measuring social
impact and value
• Individual and community wellbeing:
health, access to work, digital inclusion,
literacy
• Important in lobbying for services
• Quantitative or qualitative measures
16
17. What is the core purpose or aim of the
public library?
• for all or excluded?
• literacy/ knowledge/ information/
culture or access to public services?
• Impact of digital opportunities and
challenges
17
18. How should the service be provided?
• Trusts or local authorities
• Use of volunteers
• The role of the professional librarian
• In the library or in the community
18
19. Future role of library
buildings as community assets
• Cultural hubs
• Business hubs
• Community hubs
• Public service hubs
19
20. Possible benefits of national strategy/
leadership
• Local/ regional/ national
• Promoting
– Shared services
– Effective use of IT
– Efficient procurement
– advocacy
20
21. Next steps
Promoting
Dissemination
debate
Meet with
Conferences
government
Explore
initiatives with
others
21