SlideShare a Scribd company logo
MANAGEMENT


                             8. Kwaliteit
Fundamentals - deel 1
    Strategie en Structuur


                               Definitie




                                                                                                        Quality means that
                                                                                                     the customer comes back,
                                                                                                        and not the product
                                 Systeem                           Eigenschap
                                 product, proces       bezit            kenmerk



                                                                                         voldoet       Mate van
                                                                                           aan
                                                                                                       Kwaliteit
                                                                         Eis
                                                                    norm, doelstelling



                                                                 Een goede eis is SMART:
                                           Specifiek, Meetbaar, Achievable (haalbaar), Realistisch, Tijdgebonden




1

More Related Content

Viewers also liked

Governance learned from Charity Commission investigations
Governance learned from Charity Commission investigationsGovernance learned from Charity Commission investigations
Governance learned from Charity Commission investigationswalescva
 
Streamlining approaches to community assets
Streamlining approaches to community assetsStreamlining approaches to community assets
Streamlining approaches to community assetswalescva
 
Jellie fish מדוזות
Jellie fish מדוזותJellie fish מדוזות
Jellie fish מדוזותhome
 
“Dead Poets Society”
“Dead Poets Society”“Dead Poets Society”
“Dead Poets Society”Mau Car
 
Planning for a successful project
Planning for a successful projectPlanning for a successful project
Planning for a successful projectwalescva
 
business setup with Rakia and Rakia Strategic Business units UAE
business setup with Rakia and Rakia Strategic Business units UAEbusiness setup with Rakia and Rakia Strategic Business units UAE
business setup with Rakia and Rakia Strategic Business units UAEAndy Cena
 

Viewers also liked (13)

Angelus Candles
Angelus CandlesAngelus Candles
Angelus Candles
 
Governance learned from Charity Commission investigations
Governance learned from Charity Commission investigationsGovernance learned from Charity Commission investigations
Governance learned from Charity Commission investigations
 
Sabias Que
Sabias QueSabias Que
Sabias Que
 
Streamlining approaches to community assets
Streamlining approaches to community assetsStreamlining approaches to community assets
Streamlining approaches to community assets
 
My Collection Look 3
My Collection Look 3My Collection Look 3
My Collection Look 3
 
Jellie fish מדוזות
Jellie fish מדוזותJellie fish מדוזות
Jellie fish מדוזות
 
Communication is a Contact Sport with Jim McPartland
Communication is a Contact Sport with Jim McPartlandCommunication is a Contact Sport with Jim McPartland
Communication is a Contact Sport with Jim McPartland
 
“Dead Poets Society”
“Dead Poets Society”“Dead Poets Society”
“Dead Poets Society”
 
My Collection
My CollectionMy Collection
My Collection
 
Planning for a successful project
Planning for a successful projectPlanning for a successful project
Planning for a successful project
 
Byzantium
ByzantiumByzantium
Byzantium
 
Healthy Federal Guidelines with Joel Kimmons and Melissa Walker
Healthy Federal Guidelines with Joel Kimmons and Melissa WalkerHealthy Federal Guidelines with Joel Kimmons and Melissa Walker
Healthy Federal Guidelines with Joel Kimmons and Melissa Walker
 
business setup with Rakia and Rakia Strategic Business units UAE
business setup with Rakia and Rakia Strategic Business units UAEbusiness setup with Rakia and Rakia Strategic Business units UAE
business setup with Rakia and Rakia Strategic Business units UAE
 

More from Huub Uyleman

CustomerValuesProfiles
CustomerValuesProfilesCustomerValuesProfiles
CustomerValuesProfilesHuub Uyleman
 
Value-Based Management
Value-Based ManagementValue-Based Management
Value-Based ManagementHuub Uyleman
 
Strategic HRM-HRD Planning
Strategic HRM-HRD PlanningStrategic HRM-HRD Planning
Strategic HRM-HRD PlanningHuub Uyleman
 
StrategicPlanningProcess
StrategicPlanningProcessStrategicPlanningProcess
StrategicPlanningProcessHuub Uyleman
 
StrategicPlanningProcess
StrategicPlanningProcessStrategicPlanningProcess
StrategicPlanningProcessHuub Uyleman
 
Strategic HRM-Model
Strategic HRM-ModelStrategic HRM-Model
Strategic HRM-ModelHuub Uyleman
 
StrategicForesightScenarioPlanning
StrategicForesightScenarioPlanningStrategicForesightScenarioPlanning
StrategicForesightScenarioPlanningHuub Uyleman
 
TechnologyRoadMapping
TechnologyRoadMappingTechnologyRoadMapping
TechnologyRoadMappingHuub Uyleman
 
Porter: ValueChainModel
Porter: ValueChainModelPorter: ValueChainModel
Porter: ValueChainModelHuub Uyleman
 
Kotler:MarketingManagementModel
Kotler:MarketingManagementModelKotler:MarketingManagementModel
Kotler:MarketingManagementModelHuub Uyleman
 
Kay: DistinguishedStrategicAssets
Kay: DistinguishedStrategicAssetsKay: DistinguishedStrategicAssets
Kay: DistinguishedStrategicAssetsHuub Uyleman
 
Greiner: OrganizationalGrowModel
Greiner: OrganizationalGrowModelGreiner: OrganizationalGrowModel
Greiner: OrganizationalGrowModelHuub Uyleman
 
DemandChainNavigation
DemandChainNavigationDemandChainNavigation
DemandChainNavigationHuub Uyleman
 
Porter:CompetitiveAnalysis
Porter:CompetitiveAnalysisPorter:CompetitiveAnalysis
Porter:CompetitiveAnalysisHuub Uyleman
 
Berenschot Offshoring/OutsourcingModel
Berenschot Offshoring/OutsourcingModelBerenschot Offshoring/OutsourcingModel
Berenschot Offshoring/OutsourcingModelHuub Uyleman
 
Berenschot:StructuralBusinessImprovementModel
Berenschot:StructuralBusinessImprovementModelBerenschot:StructuralBusinessImprovementModel
Berenschot:StructuralBusinessImprovementModelHuub Uyleman
 

More from Huub Uyleman (20)

CustomerValuesProfiles
CustomerValuesProfilesCustomerValuesProfiles
CustomerValuesProfiles
 
Value-Based Management
Value-Based ManagementValue-Based Management
Value-Based Management
 
SWOT-Analysis
SWOT-AnalysisSWOT-Analysis
SWOT-Analysis
 
SWOT-Analysis
SWOT-AnalysisSWOT-Analysis
SWOT-Analysis
 
Strategic HRM-HRD Planning
Strategic HRM-HRD PlanningStrategic HRM-HRD Planning
Strategic HRM-HRD Planning
 
StrategicPlanningProcess
StrategicPlanningProcessStrategicPlanningProcess
StrategicPlanningProcess
 
StrategicPlanningProcess
StrategicPlanningProcessStrategicPlanningProcess
StrategicPlanningProcess
 
Strategic HRM-Model
Strategic HRM-ModelStrategic HRM-Model
Strategic HRM-Model
 
StrategicForesightScenarioPlanning
StrategicForesightScenarioPlanningStrategicForesightScenarioPlanning
StrategicForesightScenarioPlanning
 
TechnologyRoadMapping
TechnologyRoadMappingTechnologyRoadMapping
TechnologyRoadMapping
 
Porter: ValueChainModel
Porter: ValueChainModelPorter: ValueChainModel
Porter: ValueChainModel
 
Kotler:MarketingManagementModel
Kotler:MarketingManagementModelKotler:MarketingManagementModel
Kotler:MarketingManagementModel
 
Core Resources
Core ResourcesCore Resources
Core Resources
 
Kay: DistinguishedStrategicAssets
Kay: DistinguishedStrategicAssetsKay: DistinguishedStrategicAssets
Kay: DistinguishedStrategicAssets
 
Greiner: OrganizationalGrowModel
Greiner: OrganizationalGrowModelGreiner: OrganizationalGrowModel
Greiner: OrganizationalGrowModel
 
DemandChainNavigation
DemandChainNavigationDemandChainNavigation
DemandChainNavigation
 
Porter:CompetitiveAnalysis
Porter:CompetitiveAnalysisPorter:CompetitiveAnalysis
Porter:CompetitiveAnalysis
 
Berenschot Offshoring/OutsourcingModel
Berenschot Offshoring/OutsourcingModelBerenschot Offshoring/OutsourcingModel
Berenschot Offshoring/OutsourcingModel
 
Berenschot:StructuralBusinessImprovementModel
Berenschot:StructuralBusinessImprovementModelBerenschot:StructuralBusinessImprovementModel
Berenschot:StructuralBusinessImprovementModel
 
BCG-Matrix
BCG-MatrixBCG-Matrix
BCG-Matrix
 

001 Definitie

  • 1. MANAGEMENT 8. Kwaliteit Fundamentals - deel 1 Strategie en Structuur Definitie Quality means that the customer comes back, and not the product Systeem Eigenschap product, proces bezit kenmerk voldoet Mate van aan Kwaliteit Eis norm, doelstelling Een goede eis is SMART: Specifiek, Meetbaar, Achievable (haalbaar), Realistisch, Tijdgebonden 1