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glennelliotthttps://www.rewardgateway.com/rebelplaybook
Donec ullamcorper nulla non metus auctor fringilla.
Presentation title | To learn more contact email@rewardgateway.com
resnte
Glenn Elliott
Author of The Rebel Playbook for
Employee Engagement &
Founder at Reward Gateway
Why work
must change
hello
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#nerd
#bignerd
#introvertednerd
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BellCo
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The Peter Principle
SUCCESS
ADVANCEMENT
SUCCESS
SUCCESS
FAILURE
ADVANCEMENT
ADVANCEMENT
The Peter Principle
Advancement in position is
based on the candidate’s
performance in their previous
roles rather than performance
in the current role
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CEO 11 years
people + product = growth
people = product = growth
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71%
“of leaders say employee
engagement is critical to
the success of my
organisation”
24%
“of the same leaders
say my workforce is
highly engaged”
70% US workers are not engaged
24%
Workers globally are actively
disengaged
51%
Of our people are

looking for a new job
we’ve never needed our
people on side more
1939 1949 1959 1969 1979 1989 1999 2009
20m
40m
60m
80m
100m
120m
140m
160m
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2x
Stock Market
Returns
HALF
Employee
Turnover
Innovate
Better Customer
Results
We’ve been talking about
engagement for 30 years.
At best
1%
Engagement
increase per year
We’re asking the

wrong questions
“I’ve got disengaged people,
what should I do?”
“I’m running a

disengaging workplace, how
should it change?”
The problem isn’t our people.
The problem is our organizations.
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The best companies do things differently.
They rebel against the status-quo
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They succeed by focussing on the
inputs to engagement .

They change how they do business
The Engagement Bridge
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of employees don’t
trust their CEO
51%
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How do you make 250,000
employees feel like they have a seat
at the table?
The HSBC Exchange
programme
Manager does not talk
There is no agenda
Time belongs to employees
3rules
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Embracing Glassdoor
Promote constantly as one of your
feedback channels
Answer every single review in detail ideally
at CEO level and ideally within 48 hours
Listen, investigate, empathise, apologise
rg.co/glassdoor
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of candidates want
a job where they
feel like their work
matters
74%
How could someone say what your company
does to a friend in a bar or coffee shop in a
way that would make them proud of where
their work?
JFK & The Janitor
“Hi, I'm Jack
Kennedy. What are
you doing?"
"Well, Mr.
President, I'm
helping put a man
on the moon."
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rg.co/adamgrant
Adam Grant
Psychologist, author and
Professor of Organizational
Psychology
rg.co/adamgrant
Teachers who believed in
their purpose and felt that
their actions had a
meaningful impact on
student’s lives had lower
levels of stress and burnout.
rg.co/adamgrant
“They were better able to
cope with job stressors when
they knew how much impact
they were having on students.
Because their work made a
difference, it was worth
putting up with long hours of
grading and administrative
red tape and angry parents”
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in the North West are
not inspired by the
leaders of our
businesses.
1.3m
people
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of the variance in
employee engagement
scores is related to
managers and
management practice
70%
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£35 billion
is spent recognising
tenure.
87%
of employees don’t
feel recognised
78%but
we are wasting all the tenure money
of workers think
leaders should spot
good work and give
praise and thanks
when it happens
84%
Engagement
Level of seniority
Engagement increases
as you move up the
organisational hierarchy
Engagement
Level of seniority
Engagement increases
as you move up the
organisational hierarchy
/ Freedom, autonomy &
accountability
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do not feel there are
sufficient opportunities
for them to develop
their careers with their
current employer.
45%
NW workers
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Sarah F. Brosnan & Frans B. M. de Waal
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The “F” word
Flexible Working
Inflexible Working
Inflexible Working
I don’t care what your work is
today, what it involves, what
tasks or projects you have on.
My primary concern is that
whatever it is you do it from
this desk, this chair between
the hours of 9am and 5pm.
That’s what matters to me.
Inflexible Working = Non-productive stress
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The Engagement Bridge
rebelplaybook.com
@glennelliott
linkedin.com/in/glennelliott
glennelliott.me
glennelliott72
rebelplaybook
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