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© 2022 Ipsos. All rights reserved. Contains Ipsos' Confidential and
Proprietary information and may not be disclosed or reproduced
without the prior written consent of Ipsos.
Grace Tong, Vice President
Ipsos, Public Affairs
RARE DISEASE
PATIENT SURVEY –
EARLY RESULTS
November 2022
© Ipsos
2 ‒
1.To create a composite picture of the experiences
of patients with rare diseases and their families in
the current health system
2.To understand the rare disease community’s
awareness and expectations around the
development of a framework for improving
access to medicines and care for those living with
rare diseases.
Study objectives
© Ipsos
3 ‒
Survey among patients and caregivers
Launched on October 26, 2022
323 participants to date
SURVEY STILL IN FIELD…
Open link survey distributed by CORD to its network
Methodology
© Ipsos
4 ‒
PATIENT
EXPERIENCE
© Ipsos
6 ‒
Q6. How long after the first symptoms or suspicion of disease did it take to get an accurate diagnosis? Base: All respondents answering n=311
Time to accurate diagnosis
20%
14%
13%
17%
13%
6%
17%
1%
Less than one month
1 to 3 months
3 to 12 months
1-2 years
3-5 years
6-10years
More than 10 years
Do not yet have a final diagnosis
Average
3.1years
time to accurate
diagnosis
Median
1year
time to accurate
diagnosis
© Ipsos
7 ‒
Q8. How many "wrong" or inaccurate diagnoses did you receive before the final "right" diagnosis? Base: All respondents answering n=314
44%
20%
11%
12%
5%
6%
3%
1%
None
1
2
3
4
5 or more
More than 10
Do not yet have a final diagnosis
Number of wrong or inaccurate diagnoses
Average
2.8
wrong / inaccurate
diagnoses
(excluding none)
Median
2
wrong / inaccurate
diagnoses
(excluding none)
© Ipsos
8 ‒
Q7. How many health care practitioners (HCPs) did you see between the time of first manifestations or symptoms and the final diagnosis? If you have not yet
received a final diagnosis, please indicate the total # HCPs consulted to date.
Base: All respondents answering n=317
1%
6%
18%
22%
12%
12%
20%
8%
None
1
2
3
4
5
6 to 10
More than 10
Number of healthcare professionals seen between
time of first symptoms and final diagnosis
Average
5.5
healthcare
professionals seen
(excluding none)
Median
4
healthcare
professionals seen
(excluding none)
© Ipsos
9 ‒
62%
29%
4%5% Yes
No
Not applicable
Prefer not to answer
Q13. Do you and your family incur personal costs related to care for your rare disease, such as health services (physiotherapy, counselling, etc.),
prescription or non-prescription drugs, support services or other costs? Base: All respondents answering n=319
Two-thirds of respondents report they have
incurred costs related to care for rare disease
62%
have incurred personal costs $
© Ipsos
10 ‒
Q14. To the best of your knowledge, what is the amount your family spends annually related to care for your rare disease?
Base: Rebased to total sample; n=319
Incurred health care costs
Proportion of who
pay out of pocket
Minimum to Maximum Range
(excluding “$0”)
Average
(excluding “$0”)
Median
(excluding “$0”)
Health services costs 33% $100 $12,000 $2,329 $1,200
Non-prescription drugs 37% $30 $32,000 $1,057 $500
Prescription drugs 41% $25 $375,000 $5,784 $1,000
Support services 15% $100 $100,000 $8,880 $2,000
Medical equipment 20% $50 $11,000 $1,564 $750
All other expenditures 32% $100 $50,000 $2,851 $1,000
Total
average
$22,465
© Ipsos
11 ‒
SHAPING THE
NATIONAL
RARE DISEASE
STRATEGY
© Ipsos
12 ‒
Q18. Before this survey, how much had you heard about the Canadian government’s commitment to invest in a national strategy for drugs for rare diseases?
Base: All respondents answering n=320
6%
20%
27%
48%
A lot Some Not much Nothing at all
26%
have heard “a lot” or “some” about the
Canadian Strategy for Drugs for Rare
Diseases;
48%
have heard nothing at all.
Awareness of a Canadian Rare Disease Strategy
© Ipsos
13 ‒
Currently, the national rare disease
treatment strategy is still under development
as it prepares to launch on or before March
2023. As Canada considers how best to
create a national strategy on drugs for rare
diseases, it is important that Canadians
continue to have a voice in helping to
shape it.
Very broadly, there are two potential
models for the national rare disease
strategy.
Keeping in mind the budget commitment
for each model would be the same, which
of the following best reflects your opinion?
Respondents were provided with a description
of two models
NATIONAL LIST
OF DRUGS
RARE DISEASE
CENTRES
MODEL
MODEL
© Ipsos
16 ‒
Base: All respondents answering n=220
The majority
selected rare
disease centres as
the model of choice
for the national
disease strategy
18%
82%
Selected
RARE DISEASE
CENTRES
Selected
NATIONAL LIST
OF DRUGS
© Ipsos
17 ‒
In favour of rare disease centres
Q20. Why did you choose [Model – Rare Disease Centres]? Please explain.
Base: All respondents answering n=156
A centre with specialists of different backgrounds working on the same problem
opens doors for collaboration and optimal results. Canada is so vast that accessing
the centre would be problematic for many is a downfall.
…The second model is face-to-face
care (or telecare) which is much
more personal and patient-specific.
EASY TO SAY NO IN THE FIRST
MODEL, HARD TO SAY NO TO A
REAL PERSON IN MODEL TWO.
Treating a patient with a rare disease
goes beyond access to rare and
expensive drugs. Rare disease centres
would address a wide variety of gaps that
exist in the diagnosis and treatment of
rare diseases.
© Ipsos
18 ‒
In favour of national list of drugs
Q20. Why did you choose [Model – National List of Drugs]? Please explain.
Base: All respondents answering n=34
…The geographic distances in Canada limit the accessibility to these centres.
Funding for existing drugs will have immediate implications for currently affected
patients and should be prioritized.
Because it would be accessible by
everyone - no matter where they
lived. Also with the other - there
would be a lot of funding money
going into infrastructure - which
would be in big cities - not in the
remote areas.
We have infrastructure that we can use
across Canada. I support research,
yes, but not everyone in Canada will be
able to access these sites and there will
be inequities in access to the necessary
drugs.
© Ipsos
21 ‒
The majority are in support of a coordinated inter-provincial
strategy funded and supported by the federal government vs.
individual provincial/territorial strategies.
Which of the following government models do you think is the best way to improve access to treatment and care for those living with rare diseases?
Base: All respondents answering n=312
83% 8% 9%
Each province/territory establishes and
runs its own rare disease strategy.
Don’t
know
Federal govt would provide funding, support,
and standards for a coordinated inter-
provincial rare disease strategy
© Ipsos
22 ‒
Base: All respondents answering n=22
Q22a. Why did you select “each province/territory”?
Different provinces have different priorities
Parce qu’en générale au
Canada, la santé est administrée
de manière différente d’une
province à l’autre.
In support of individual provincial rare disease strategy
Because I don’t trust the federal government
and bureaucracy, especially in the delivery
of health care. Federal Health care
decisions and policy seem to be based on
politics, rather than what is good for
Canadians.
Less paperwork, faster processing
time than having to go through
the federal government to pass
laws / bills
© Ipsos
23 ‒
In support of federal oversight
Base: All respondents answering 229
Q22a. Why did you select” federal government”?
Because we have been battling our provincial
Govt and our province is behind the times in
providing drugs, therapies, support, and
prescription foods, as well as getting drugs on its
Provincial Formulary! It is behind in all aspects.
Having it Federal may be a struggle to fight
against but it would be a collective National fight
instead of a handful of people fighting
individually. Hopefully a Federal Govt would
provide more and easier coverage.
Parce qu'il faut que
sa soit uniforme sauf
en cas d'exception ,
la sa devient du cas
par cas
More coordinated
and easier to
analyze the use
and identify the
level of need.
© Ipsos
25 ‒
Honourable Rona Ambrose, 2014 Government of Canada.
No one has a better understanding of what it means to have
a rare disease than the patients who are affected by them.
The input of these patient volunteers is absolutely invaluable,
and our government has committed to making their
experiences and perspectives an important addition to our
scientific approach to drug assessments for rare diseases.
Honourable Rona Ambrose, 2014 Government of Canada.

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State of the Art: Updated Patient/Family Experience of Living with Rare Disease in Canada: Nahya Awada, CORD; Grace Tong, Ipsos

  • 1. © 2022 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos. Grace Tong, Vice President Ipsos, Public Affairs RARE DISEASE PATIENT SURVEY – EARLY RESULTS November 2022
  • 2. © Ipsos 2 ‒ 1.To create a composite picture of the experiences of patients with rare diseases and their families in the current health system 2.To understand the rare disease community’s awareness and expectations around the development of a framework for improving access to medicines and care for those living with rare diseases. Study objectives
  • 3. © Ipsos 3 ‒ Survey among patients and caregivers Launched on October 26, 2022 323 participants to date SURVEY STILL IN FIELD… Open link survey distributed by CORD to its network Methodology
  • 5. © Ipsos 6 ‒ Q6. How long after the first symptoms or suspicion of disease did it take to get an accurate diagnosis? Base: All respondents answering n=311 Time to accurate diagnosis 20% 14% 13% 17% 13% 6% 17% 1% Less than one month 1 to 3 months 3 to 12 months 1-2 years 3-5 years 6-10years More than 10 years Do not yet have a final diagnosis Average 3.1years time to accurate diagnosis Median 1year time to accurate diagnosis
  • 6. © Ipsos 7 ‒ Q8. How many "wrong" or inaccurate diagnoses did you receive before the final "right" diagnosis? Base: All respondents answering n=314 44% 20% 11% 12% 5% 6% 3% 1% None 1 2 3 4 5 or more More than 10 Do not yet have a final diagnosis Number of wrong or inaccurate diagnoses Average 2.8 wrong / inaccurate diagnoses (excluding none) Median 2 wrong / inaccurate diagnoses (excluding none)
  • 7. © Ipsos 8 ‒ Q7. How many health care practitioners (HCPs) did you see between the time of first manifestations or symptoms and the final diagnosis? If you have not yet received a final diagnosis, please indicate the total # HCPs consulted to date. Base: All respondents answering n=317 1% 6% 18% 22% 12% 12% 20% 8% None 1 2 3 4 5 6 to 10 More than 10 Number of healthcare professionals seen between time of first symptoms and final diagnosis Average 5.5 healthcare professionals seen (excluding none) Median 4 healthcare professionals seen (excluding none)
  • 8. © Ipsos 9 ‒ 62% 29% 4%5% Yes No Not applicable Prefer not to answer Q13. Do you and your family incur personal costs related to care for your rare disease, such as health services (physiotherapy, counselling, etc.), prescription or non-prescription drugs, support services or other costs? Base: All respondents answering n=319 Two-thirds of respondents report they have incurred costs related to care for rare disease 62% have incurred personal costs $
  • 9. © Ipsos 10 ‒ Q14. To the best of your knowledge, what is the amount your family spends annually related to care for your rare disease? Base: Rebased to total sample; n=319 Incurred health care costs Proportion of who pay out of pocket Minimum to Maximum Range (excluding “$0”) Average (excluding “$0”) Median (excluding “$0”) Health services costs 33% $100 $12,000 $2,329 $1,200 Non-prescription drugs 37% $30 $32,000 $1,057 $500 Prescription drugs 41% $25 $375,000 $5,784 $1,000 Support services 15% $100 $100,000 $8,880 $2,000 Medical equipment 20% $50 $11,000 $1,564 $750 All other expenditures 32% $100 $50,000 $2,851 $1,000 Total average $22,465
  • 10. © Ipsos 11 ‒ SHAPING THE NATIONAL RARE DISEASE STRATEGY
  • 11. © Ipsos 12 ‒ Q18. Before this survey, how much had you heard about the Canadian government’s commitment to invest in a national strategy for drugs for rare diseases? Base: All respondents answering n=320 6% 20% 27% 48% A lot Some Not much Nothing at all 26% have heard “a lot” or “some” about the Canadian Strategy for Drugs for Rare Diseases; 48% have heard nothing at all. Awareness of a Canadian Rare Disease Strategy
  • 12. © Ipsos 13 ‒ Currently, the national rare disease treatment strategy is still under development as it prepares to launch on or before March 2023. As Canada considers how best to create a national strategy on drugs for rare diseases, it is important that Canadians continue to have a voice in helping to shape it. Very broadly, there are two potential models for the national rare disease strategy. Keeping in mind the budget commitment for each model would be the same, which of the following best reflects your opinion? Respondents were provided with a description of two models NATIONAL LIST OF DRUGS RARE DISEASE CENTRES MODEL MODEL
  • 13. © Ipsos 16 ‒ Base: All respondents answering n=220 The majority selected rare disease centres as the model of choice for the national disease strategy 18% 82% Selected RARE DISEASE CENTRES Selected NATIONAL LIST OF DRUGS
  • 14. © Ipsos 17 ‒ In favour of rare disease centres Q20. Why did you choose [Model – Rare Disease Centres]? Please explain. Base: All respondents answering n=156 A centre with specialists of different backgrounds working on the same problem opens doors for collaboration and optimal results. Canada is so vast that accessing the centre would be problematic for many is a downfall. …The second model is face-to-face care (or telecare) which is much more personal and patient-specific. EASY TO SAY NO IN THE FIRST MODEL, HARD TO SAY NO TO A REAL PERSON IN MODEL TWO. Treating a patient with a rare disease goes beyond access to rare and expensive drugs. Rare disease centres would address a wide variety of gaps that exist in the diagnosis and treatment of rare diseases.
  • 15. © Ipsos 18 ‒ In favour of national list of drugs Q20. Why did you choose [Model – National List of Drugs]? Please explain. Base: All respondents answering n=34 …The geographic distances in Canada limit the accessibility to these centres. Funding for existing drugs will have immediate implications for currently affected patients and should be prioritized. Because it would be accessible by everyone - no matter where they lived. Also with the other - there would be a lot of funding money going into infrastructure - which would be in big cities - not in the remote areas. We have infrastructure that we can use across Canada. I support research, yes, but not everyone in Canada will be able to access these sites and there will be inequities in access to the necessary drugs.
  • 16. © Ipsos 21 ‒ The majority are in support of a coordinated inter-provincial strategy funded and supported by the federal government vs. individual provincial/territorial strategies. Which of the following government models do you think is the best way to improve access to treatment and care for those living with rare diseases? Base: All respondents answering n=312 83% 8% 9% Each province/territory establishes and runs its own rare disease strategy. Don’t know Federal govt would provide funding, support, and standards for a coordinated inter- provincial rare disease strategy
  • 17. © Ipsos 22 ‒ Base: All respondents answering n=22 Q22a. Why did you select “each province/territory”? Different provinces have different priorities Parce qu’en générale au Canada, la santé est administrée de manière différente d’une province à l’autre. In support of individual provincial rare disease strategy Because I don’t trust the federal government and bureaucracy, especially in the delivery of health care. Federal Health care decisions and policy seem to be based on politics, rather than what is good for Canadians. Less paperwork, faster processing time than having to go through the federal government to pass laws / bills
  • 18. © Ipsos 23 ‒ In support of federal oversight Base: All respondents answering 229 Q22a. Why did you select” federal government”? Because we have been battling our provincial Govt and our province is behind the times in providing drugs, therapies, support, and prescription foods, as well as getting drugs on its Provincial Formulary! It is behind in all aspects. Having it Federal may be a struggle to fight against but it would be a collective National fight instead of a handful of people fighting individually. Hopefully a Federal Govt would provide more and easier coverage. Parce qu'il faut que sa soit uniforme sauf en cas d'exception , la sa devient du cas par cas More coordinated and easier to analyze the use and identify the level of need.
  • 19. © Ipsos 25 ‒ Honourable Rona Ambrose, 2014 Government of Canada. No one has a better understanding of what it means to have a rare disease than the patients who are affected by them. The input of these patient volunteers is absolutely invaluable, and our government has committed to making their experiences and perspectives an important addition to our scientific approach to drug assessments for rare diseases. Honourable Rona Ambrose, 2014 Government of Canada.