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5 ways banks can woo Millennials
www.screen-magic.com
BANKS ARE BREAKING IN A
COLD SWEAT
Millennials (18-34 year olds) are preferring
FinTech startups like Paypal to banks
www.screen-magic.com
WHAT DO
MILLENNIALS
WANT?
Relevant
Personalized
Timely
Communication
from banks
-Millennial Banking Insights and
Opportunities (2014) FICO study
www.screen-magic.com
ARE MILLENNIALS
GETTING WHAT THEY WANT?
NO. Nearly half the
Millennials in
the FICO study
said that they
don’t receive
relevant or
personalized
offers from
banks
www.screen-magic.com
HOW DO MILLENNIALS
WANT THEIR COMMUNICATION?
Apps
Texting
Bank website
Telephone
WHERE DO
MILLENNIALS
LIVE?
On their phones.
Millennials are
2X more likely to
use mobile payments,
than 35+ year olds,
according to the
FICO study
www.screen-magic.com
5 WAYS TO ENGAGE
MILLENNIALS THROUGH TEXTING
www.screen-magic.com
#1
SEND MARKET
DATA ALERTS
If mortgage rates are going
up, tell Millennials so that
they can get off their lazy
asses
SHOW OFF
YOUR SMARTS
www.screen-magic.com
TIMING IS EVERYTHING
#2
IF YOU SEE YOUR MILLENNIAL
perform a new activity, like open an account for a
kid, you can upsell a related product
www.screen-magic.com
GET
MILLENNIALS
TO DO YOUR
WORK
#3
ENCOURAGE
MILLENNIALS TO
SELF-SERVICE
Get them to set up simple
products, like an on the go
checking account
www.screen-magic.com
DON’T GIVE MILLENNIALS
SLEEPLESS NIGHTS
Update Millennials about the status of their claim, so that they
don’t come after you with an axe when they get the check.
#4 BE TRANSPARENT
TOOT YOUR OWN HORN
#5 WHO DOESN’T LIKE GOOD NEWS?
If Millennial
portfolios you
manage show
great returns,
tell them.
NOW.
www.screen-magic.com
Want more?
Hop over to http://www.screen-magic.com/resources/financial-
companies-leverage-texting-attract-engage-customers/ or click the
image below to download the white paper this sweet stuff came from
HOW FINANCIAL COMPANIES
CAN BEAT FINTECH FIRMS AT
THEIR OWN GAME
Leverage texting to attract Millennials
and better engage customers
www.screen-magic.com

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How Finance companies can woo Millennials with Text Marketing

  • 1. 5 ways banks can woo Millennials www.screen-magic.com
  • 2. BANKS ARE BREAKING IN A COLD SWEAT Millennials (18-34 year olds) are preferring FinTech startups like Paypal to banks www.screen-magic.com
  • 3. WHAT DO MILLENNIALS WANT? Relevant Personalized Timely Communication from banks -Millennial Banking Insights and Opportunities (2014) FICO study www.screen-magic.com
  • 4. ARE MILLENNIALS GETTING WHAT THEY WANT? NO. Nearly half the Millennials in the FICO study said that they don’t receive relevant or personalized offers from banks www.screen-magic.com
  • 5. HOW DO MILLENNIALS WANT THEIR COMMUNICATION? Apps Texting Bank website Telephone
  • 6. WHERE DO MILLENNIALS LIVE? On their phones. Millennials are 2X more likely to use mobile payments, than 35+ year olds, according to the FICO study www.screen-magic.com
  • 7. 5 WAYS TO ENGAGE MILLENNIALS THROUGH TEXTING www.screen-magic.com
  • 8. #1 SEND MARKET DATA ALERTS If mortgage rates are going up, tell Millennials so that they can get off their lazy asses SHOW OFF YOUR SMARTS www.screen-magic.com
  • 9. TIMING IS EVERYTHING #2 IF YOU SEE YOUR MILLENNIAL perform a new activity, like open an account for a kid, you can upsell a related product www.screen-magic.com
  • 10. GET MILLENNIALS TO DO YOUR WORK #3 ENCOURAGE MILLENNIALS TO SELF-SERVICE Get them to set up simple products, like an on the go checking account www.screen-magic.com
  • 11. DON’T GIVE MILLENNIALS SLEEPLESS NIGHTS Update Millennials about the status of their claim, so that they don’t come after you with an axe when they get the check. #4 BE TRANSPARENT
  • 12. TOOT YOUR OWN HORN #5 WHO DOESN’T LIKE GOOD NEWS? If Millennial portfolios you manage show great returns, tell them. NOW. www.screen-magic.com
  • 13. Want more? Hop over to http://www.screen-magic.com/resources/financial- companies-leverage-texting-attract-engage-customers/ or click the image below to download the white paper this sweet stuff came from HOW FINANCIAL COMPANIES CAN BEAT FINTECH FIRMS AT THEIR OWN GAME Leverage texting to attract Millennials and better engage customers www.screen-magic.com