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An introduction to
EOL IT Services Ltd.



EOL offers professional businesses the ability to
manage the lifecycle of their IT assets in a totally
secure, environmentally friendly and socially
responsible manner.

                                                       1
2
3
4
5
LONDON UNIVERSITY DISPOSAL DILEMMA                                            CANCER RESEARCH


When a London University agreed a budget to install           scientists need to use high-specification IT equipment to
new IT equipment they were left with the problem of           carry out complex research. But it is important they also
disposing of 700 PCs and 350 CRT monitors.                    dispose of the ‘old’ equipment correctly – which includes
                                                              compliance with legislation and, of course, correctly
The University were keen to generate an income                protecting the sensitive information held on old machines.
stream from the disposal of the equipment but also
concerned about data security.                                Cancer Research UK was also keen to generate an income
                                                              from the disposal of old machines. This revenue could
The University’s first port of call was to establish if the   then be put back into the IT budget for new equipment.
provider of the new equipment could process the
outgoing equipment on their behalf. They agreed to            EOL assessed the items for removal and established that
do this; however, this service came at a hefty charge.        the PCs and server equipment were generally of a high
                                                              calibre, so EOL could offer face value for these items.
The University turned to EOL IT Services Ltd.
EOL assessed the items for removal and established            Cancer Research UK was particularly impressed by EOL’s
that the PCs were generally of a high enough grade to         data wiping process. EOL use exacting, quality controlled,
actually warrant the payment of residual value to the         fully documented procedures to ensure erasure of data
University. In addition, the cost of disposal of the          and identification to the highest level. Data was destroyed
other items was far more attractive than their                by overwriting every track, sector and cylinder of the hard
previous quote.                                               drive with the chosen data erasure algorithm/standard.

EOL agreed a removal schedule to ensure the least
amount of disruption to the University.                       Cancer Research UK was also grateful for the efficient
                                                              logistics staff who minimised the workload and disruption
The University were particularly impressed by EOL’s           for the information systems team.
reporting procedures. They received full inventory
details, together with asset numbers, within 24/48            By working with EOL, Cancer Research UK has at its
hours of the collection enabling them to track the            disposal the comprehensive services of one of the UK’s
process and, if required, to cross check details.             leading IT refurbishment and data erasure companies with
                                                              more than 13 years’ experience.




                                                                                                                            6
CANCER RESEARCH                       SUFFOLK PROBATION SERVICE                                  PITNEY BOWES

“The team that collect the kit from site are    "EOL IT Services met all the stringent         “We have used EOL for 7 years now and
extremely efficient and greatly minimise        requirements set by Suffolk Probation          have always received a high class
the work load and disruptions for my team.      Area for the destruction of highly             service. I simply make one phone call to
Likewise, the staff in Client Services are      sensitive data. It was important that          the Client Services team and the
very friendly and I have built great working    this process was carried out on site           collection team will be on site at the next
relationships with the entire team.”            and under the supervision of Probation         convenient time for me. The entire
                                                Service personnel. None of this                process is completely stress free. I then
“Data erasure is crucial when we dispose of     presented a problem to EOL and the             receive detailed reports allowing me to
our redundant equipment and knowing the         work was carried out efficiently and to        monitor the equipment we are disposing
processes that EOL IT Services have in          a very high standard.“                         of. EOL are a pleasure to work with.”
place completely satisfy our concerns. We
have trusted EOL with our data for the last     IT Manager                                     Desk Top Team Leader
three years and will continue to do so for      Suffolk Probation Service                      Pitney Bowes
the foreseeable future.”

Operations Team Leader
Cancer Research UK




       J P MORGAN CAZENOVE                            LONDON BOROUGH OF                                   CITY UNIVERSITY
                                                          HAVERING
“For a number of years we have relied on
                                                                                                “EOL has offered a first class services,
EOL to dispose of our redundant                “I have been using EOL IT Services for           from initial contact to collection of goods
equipment. This they have done in a highly     over 5 years now and I am very happy             and inventory reporting.
methodical, professional and secure            with the fast efficient friendly service that    We found that everything was managed
manner. They are punctual, courteous and       I always receive, keep up the good work          above expectations.”
flexible to business needs. In addition, the   guys!”
inventory reports produced following the
removal of equipment are transparent and       Configuration & Controls Manager                  Keith Wood, IT Services Manager
easy to understand and, allied to a clear
upfront pricing policy, allow for quick
equipment disposal authorisation.”

Head of Commercial Management -
J P Morgan Cazenove

                                                                                                                                              7
8
9
Appendix A
             10
Appendix C
             12
Appendix D   13
Web site:
  www.eolitservices.co.uk

          Phone:
       01621 843535

          E-mail:
enquiries@eolitservices.co.uk
                                14

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EOT IT SERVICES

  • 1. An introduction to EOL IT Services Ltd. EOL offers professional businesses the ability to manage the lifecycle of their IT assets in a totally secure, environmentally friendly and socially responsible manner. 1
  • 2. 2
  • 3. 3
  • 4. 4
  • 5. 5
  • 6. LONDON UNIVERSITY DISPOSAL DILEMMA CANCER RESEARCH When a London University agreed a budget to install scientists need to use high-specification IT equipment to new IT equipment they were left with the problem of carry out complex research. But it is important they also disposing of 700 PCs and 350 CRT monitors. dispose of the ‘old’ equipment correctly – which includes compliance with legislation and, of course, correctly The University were keen to generate an income protecting the sensitive information held on old machines. stream from the disposal of the equipment but also concerned about data security. Cancer Research UK was also keen to generate an income from the disposal of old machines. This revenue could The University’s first port of call was to establish if the then be put back into the IT budget for new equipment. provider of the new equipment could process the outgoing equipment on their behalf. They agreed to EOL assessed the items for removal and established that do this; however, this service came at a hefty charge. the PCs and server equipment were generally of a high calibre, so EOL could offer face value for these items. The University turned to EOL IT Services Ltd. EOL assessed the items for removal and established Cancer Research UK was particularly impressed by EOL’s that the PCs were generally of a high enough grade to data wiping process. EOL use exacting, quality controlled, actually warrant the payment of residual value to the fully documented procedures to ensure erasure of data University. In addition, the cost of disposal of the and identification to the highest level. Data was destroyed other items was far more attractive than their by overwriting every track, sector and cylinder of the hard previous quote. drive with the chosen data erasure algorithm/standard. EOL agreed a removal schedule to ensure the least amount of disruption to the University. Cancer Research UK was also grateful for the efficient logistics staff who minimised the workload and disruption The University were particularly impressed by EOL’s for the information systems team. reporting procedures. They received full inventory details, together with asset numbers, within 24/48 By working with EOL, Cancer Research UK has at its hours of the collection enabling them to track the disposal the comprehensive services of one of the UK’s process and, if required, to cross check details. leading IT refurbishment and data erasure companies with more than 13 years’ experience. 6
  • 7. CANCER RESEARCH SUFFOLK PROBATION SERVICE PITNEY BOWES “The team that collect the kit from site are "EOL IT Services met all the stringent “We have used EOL for 7 years now and extremely efficient and greatly minimise requirements set by Suffolk Probation have always received a high class the work load and disruptions for my team. Area for the destruction of highly service. I simply make one phone call to Likewise, the staff in Client Services are sensitive data. It was important that the Client Services team and the very friendly and I have built great working this process was carried out on site collection team will be on site at the next relationships with the entire team.” and under the supervision of Probation convenient time for me. The entire Service personnel. None of this process is completely stress free. I then “Data erasure is crucial when we dispose of presented a problem to EOL and the receive detailed reports allowing me to our redundant equipment and knowing the work was carried out efficiently and to monitor the equipment we are disposing processes that EOL IT Services have in a very high standard.“ of. EOL are a pleasure to work with.” place completely satisfy our concerns. We have trusted EOL with our data for the last IT Manager Desk Top Team Leader three years and will continue to do so for Suffolk Probation Service Pitney Bowes the foreseeable future.” Operations Team Leader Cancer Research UK J P MORGAN CAZENOVE LONDON BOROUGH OF CITY UNIVERSITY HAVERING “For a number of years we have relied on “EOL has offered a first class services, EOL to dispose of our redundant “I have been using EOL IT Services for from initial contact to collection of goods equipment. This they have done in a highly over 5 years now and I am very happy and inventory reporting. methodical, professional and secure with the fast efficient friendly service that We found that everything was managed manner. They are punctual, courteous and I always receive, keep up the good work above expectations.” flexible to business needs. In addition, the guys!” inventory reports produced following the removal of equipment are transparent and Configuration & Controls Manager Keith Wood, IT Services Manager easy to understand and, allied to a clear upfront pricing policy, allow for quick equipment disposal authorisation.” Head of Commercial Management - J P Morgan Cazenove 7
  • 8. 8
  • 9. 9
  • 11.
  • 14. Web site: www.eolitservices.co.uk Phone: 01621 843535 E-mail: enquiries@eolitservices.co.uk 14