Personal Information
Organization / Workplace
New Delhi Area, India India
Occupation
Assistant Manager (Business Intelligence) at FIS
Industry
Technology / Software / Internet
About
Business Analyst / Project Participant with a verifiable track record of managing business outsourced projects and exceeding expectations. Practiced in clarifying business requirements, designing new reports and dashboards, designing KPIs’ and performing gap analysis between goals and existing procedures/skill sets, and designing.Process and system improvements to increase productivity and reduce costs in terms of FTEs’. Recognized Business analytical skills.
- Create monthly dashboard for Business Metric KPIs on the organization level (On/Offshore) including all the metrics used in process & sub-process level.
-Captured Business Process Flows and Reengineered Process to achieve maximu...
Tags
call centre. manager. plan
See more
Presentations
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(6)Take back control of your workday
Louis Richardson
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9 years ago
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LinkedIn
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9 years ago
What Robin Williams Taught Us About Life
Palo Alto Software
•
9 years ago
60 days call center manager plan
Saurabh Della Ra'Man
•
10 years ago
24 Time Management Hacks to Develop for Increased Productivity
Iulian Olariu
•
10 years ago
How to find new customers: Talk to more people
Linda Coles
•
10 years ago
Personal Information
Organization / Workplace
New Delhi Area, India India
Occupation
Assistant Manager (Business Intelligence) at FIS
Industry
Technology / Software / Internet
About
Business Analyst / Project Participant with a verifiable track record of managing business outsourced projects and exceeding expectations. Practiced in clarifying business requirements, designing new reports and dashboards, designing KPIs’ and performing gap analysis between goals and existing procedures/skill sets, and designing.Process and system improvements to increase productivity and reduce costs in terms of FTEs’. Recognized Business analytical skills.
- Create monthly dashboard for Business Metric KPIs on the organization level (On/Offshore) including all the metrics used in process & sub-process level.
-Captured Business Process Flows and Reengineered Process to achieve maximu...
Tags
call centre. manager. plan
See more