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RESUME
Santosh Nayak
Email: sititsantu@gmail.com
EXPERIENCE SUMMARY:
 Around 5.10 years of experience in Oracle PL / SQL,UNIX, Data Modeling and Data
Warehousing concepts.
 Strong customer interaction skills and good hands on knowledge in Requirements gathering,
Analysis, Estimation and Planning
 Currently working as Technology Analyst, overseeing the work of 8 developers.
 Highly skilled and shown eminence in all phases of a Software Life Cycle – Requirements,
Analysis, Documentation,Design, Build and Testing / Support – in the process of implementing
a Data Warehousing solutions.
 Experienced to translate reporting and analytical needs into technical solutions.
 Execute UNIX korn/bash shell scripts to apply SQL and Stored procedures to Oracle databases.
 Troubleshooting faulted processes and application running on UNIXservers.
 Worked on ftp/sftp process as a part of different projects.
 Involved as Technology analyst in the development of a 90-Day Retail Strategy application for
leading Pharmacy retailer. The application helps in
 Handling the Third party member file from business (Unix)
 Third party member file send to EPH (Unix)
 Handling the Third party member file response data from EPH (Unix)
 Identification of 90 Day opportunities (PL/SQL)
 Pre- and Post-Prioritization of 90 Day opportunities to take into account Thresholds
for Adjudication processing and Call Center capacity(PL/SQL)
 Extraction of Data from Table and writing it to file. (Unix)
 Receiving Opportunity dispositions (Unix)
 Involved in Performance maintenance and tuning, PL/SQL optimization of various Oracle
objects for the creation and maintenance of data warehouse and data marts.
 Possess expertise with Oracle stored procedures, packages, and functions.
 Strong knowledge in Oracle Cursor management,Exception Handling and also Experience in
performance tuning (PL/SQL) using Explain Plan,Indexing and Hints and optimizing the
oracle objects like Packages, Procedures and Functions.
 Involved in the analysis and solving of several Adhoc Production Request / issues.
 Expertise in creating complex mappings using various transformations and
Developing strategies for extraction, transformation and Loading (ETL) mechanism by using
Oracle.
TECHNICAL SKILLS:
Languages : SQL, PL/SQL, UNIX.
Operating Systems: Windows, UNIX
Database &Tools : Oracle 11g / 10g / 9i, MS SQL Server Management Studio 2008, Putty,
Toad, Sql Developer, Control-M, SVN
Others : Knowledge of Microsoft applications like Excel, VSS etc.

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ACADEMIC QUALIFICATIONS:
 Bachelor of Engineering (IT) 2006-2010 from Siddaganga Institute of Technology,
Tumkur (V.T.U.) passed with 67.41%.
 Pre University College (PUC) 2004-2006 from Karnataka College Dharwad (K.C.D)
with an aggregate of 79.66 %.
 S.S.L.C from Government High School, Navanagar, Hubli.with an aggregate of 83.36 %.
WORK EXPERIENCE:
 Worked as a System Engineer at Infosys Limited, Mangalore from Mar2011to Sep 2013.
 Worked as a Senior System Engineer at Infosys Limited, Mangalore from Oct2013 to
Dec 2014.
 Working as a Technology Analyst at Infosys Limited, Mangalore from Jan 2015 till date.
PROJECT DETAILS:
PROJECT# 1:
Project Name : 340B claims data
Client : CVS, USA
Duration : From Dec 2014 till date
Software : Toad, Control-M
Role : Module Lead
Technology : PL/SQL, UNIX
Tools : Control-M, Putty
Description:
To set up a monthly process for pulling 340B claims data. In summary, the RxDW will
implement an automated process where a number of 340B claims data files, provided by the
business user, will be retrieved from a designated location. The files will be processed against
the RxDW to retrieve the required data, and sent back to the designated location for the
business user to retrieve. For every file sent to the RxDW, there will be a corresponding file
sent back. Files will be picked up from and dropped back to the same server.
Responsibilities:
 Build PL/SQL queries and Stored Procedures
 Modifying UNIX shell scripts.
 Ensuring the source developed meet the expectations and quality standards.
 Prepare Unit test cases, Integration test cases and test report.
 Code Reviews, Unit testing, Integration testing and regression testing.
 Involved in the optimization of various SQL and PL/SQL Indexes, Hints and other basic
tuning techniques
 Query optimization and performance tuning.
 Planning and prioritization.

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 Understanding User requirements & communicating to team.
 Creating design documents.
 Overseeing the work of 8 developers.
PROJECT# 2:
Project Name : Automated Optimized Out Reach
Client : CVS, USA
Duration : From Mar 2013 till Nov 2013
Software : Toad, Control-M
Role : Developer
Technology : PL/SQL, UNIX
Tools : Control-M, Putty
Description:
CVS currently has a broad suite of automated outreach programs, including Order Ready /
Return to Stock, Refill Reminder, Seasonal Allergy, and Real Time Order Ready along with Real
Time Order Ready SMS. These programs seek to improve patient adherence and persistence,
improving prescription pick-up rates and reduce time of prescriptions in waiting bin, among
other benefits.
Order Ready / Return to Stock, Refill Reminder, and Seasonal Allergy are batch programs
handled at Rx Data Warehouse. This project will enhance these offerings by providing the
ability to overlay demographic factors and greater functionality in the deployment of
automated outreach. This will enhance execution, including time of day, retry strategy, as well
as age gender, and channel targeting among other factors. The project will further extend the
inclusion of select prescription opportunities across all batch programs. The benefits of this
project will be improved adherence and persistence, as well as improved customer satisfaction
because of better targeting.
Responsibilities:
 Build PL/SQL queries and Stored Procedures
 Modifying UNIX shell scripts.
 Ensuring the source developed meet the expectations and quality standards.
 Prepare Unit test cases, Integration test cases and test report.
 Code Reviews, Unit testing, Integration testing and regression testing.
 Involved in the optimization of various SQL and PL/SQL Indexes, Hints and other basic
tuning techniques
 Query optimization and performance tuning.
 Planning and prioritization.
 Understanding User requirements & communicating to team.
 Creating design documents.
 Overseeing the work of 8 developers.

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PROJECT# 3:
Project Name : PCI Opt Out
Client : CVS, USA
Duration : Sep 2012 – Feb 2013
Software : Toad, Control-M
Role : Developer
Technology : PL/SQL, UNIX
Tools : Control-M, Putty
Description:
The Patient Care programs comprise a number of different outreaches that are made to the
patients. The methods for outreach to the patients include live phone calls, automated phone
calls, and SMS text messages. Currently CVS does not offer a patient the opportunity to easily
Opt Out of receiving live calls for the Patient Care Programs. WEST (IVR vendors) does allow
this option for automated calls. WEST and RxDW maintain a listing of phone numbers that
have been opted out of communications. Patient Care Initiative Opt Out project will be used to
provide a mechanism/process for a patient to opt out of receiving Patient Care Program live
calls and to Opt In/Out of SMS Programs through 1-800-SHOP-CVS Call Center and Retail
Pharmacy Call Center people.
Responsibilities:
 Build PL/SQL queries and Stored Procedures
 Modifying UNIX shell scripts.
 Ensuring the source developed meet the expectations and quality standards.
 Prepare Unit test cases, Integration test cases and test report.
 Code Reviews, Unit testing, Integration testing and regression testing.
 Involved in the optimization of various SQL and PL/SQL Indexes, Hints and other basic
tuning techniques
 Query optimization and performance tuning.
 Planning and prioritization.
 Understanding User requirements & communicating to team.
 Creating design documents.
 Overseeing the work of 8 developers.
PROJECT# 4:
Project Name : SAPMIGRATION
Client : Delhaize
Duration : Nov 2011 to Aug2012
Software : MS SQL Server 2008 R2, MS Visio 2010
Role : Developer
Technology: SQL
Tools : Control-M, Putty

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Description:
Legacy system in Delhaize maintains the master data and also transactional data. This system
feeds data to multiple other systems on different areas of retailing like Sales, Vendor
Management, Inventory management, etc. In the proposed system, SAP-Retail will replace
BS2000 system for Master Data. Infosys SAP Migration team extracts the data from BS2000 and
loads to SAP after certain transformations. Eventually all the master data will be maintained by
SAP-Retail and it will become the master for all the peripheral systems.
Responsibilities:
 Build SQL queries and Stored Procedures.
 Ensuring the source developed meet the expectations and quality standards.
 Configuration Controller for the project.
 Prepare High Level Design and Low Level Design.
 Prepare Unit test cases and test report.
 Overseeing the work of 6 developers.
COMPETENCY:
 Good Analysis, Development and Testing Skills.
 Organized and well Structured at work.
 Committed, Confident and independent.
 Adaptable, flexible at work and good team player.
 Good Communication and interpersonal Skills.
CERTIFICATIONS:
 Have been certified in the Microsoft: Administering Microsoft SQL Server 2012
Databases Module.
PERSONAL DETAILS:
FATHER'S NAME : Mr. Channabasappanayk
MOTHERS NAME : Mrs. Shantavva
AGE : 26
DATE OF BIRTH : 02nd Sept 1988
SEX : Male
MARITAL STATUS : Single
NATIONALITY : Indian
Declaration: I hereby declare that the above-mentioned information is correct up to my knowledge
and I bear the responsibility for the correctness of the above-mentioned particulars.
Place: Mangalore (Santosh Nayak)