Ruchika Singh

New Delhi Area, India India

Head- Learning & Development (Training & Quality)

I have extensive experience in developing customized training workshops based on needs and profile of the audience. In the past 10 years, I have designed content and imparted learning’s to more than 8000 individuals across all hierarchy levels – from front line executives to middle and senior managers to trainers. My Background : I have been involved in varied customer centric industries-Services sector ( 5 * hotels), FMCG-Network marketing, Insurance & media for over 18 years and have diverse experience in Trainings, CRM, Sales & Marketing & Feedback management. I am a post graduate in Travel & Tourism management and a qualified Licentiate & Associate with Insurance Institute of India...