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Risk Management Advisory & Consulting

       Capital Markets Industry




            Riskpro, India

                   1
2
Riskpro’s Network Presence




                                    New Delhi



                                    Agra




                    Ahmedabad

                                                 Kolkata

               Mumbai

                        Pune

                                 Hyderabad


                   Bangalore




                                Salem




                                             3
Who is Riskpro… Why us?


                 ABOUT US                                                    MISSION
   Riskpro is an organisation of member firms
    around India devoted to client service                   Provide integrated risk management
    excellence. Member firms offer wide range                 consulting services to mid-large sized
    of services in the field of risk management.              corporate /financial institutions in India
   Currently it has offices in three major cities           Be the preferred service provider for
    Mumbai, Delhi and Bangalore and alliances                 complete Governance, Risk and Compliance
    in other cities.                                          (GRC) solutions.
   Managed by experienced professionals with
    experiences spanning various industries.




         VALUE PROPOSITION                                            DIFFERENTIATORS
   You get quality advisory, normally delivered
    by large consulting firms, at fee levels                  Risk Management is our main focus
    charged by independent & small firms
                                                              Over 200 years of cumulative experience
   High quality deliverables
                                                              Hybrid Delivery model
   Multi-skilled & multi-disciplined organisation.
                                                              Ability to take on large and complex projects
   Timely completion of any task                              due to delivery capabilities
   Affordable alternative to large firms                     We Hold hands, not shake hands.

                                                      4
Governance, Risk and Compliance Offering                                             Our GRC Approach

                                           Company level

   •Define Risk Appetite          • Reputation Risk Scorecards          • Scan of Emerging Risks
   •Risk Scorecard                • IT Governance
   •Risk Heap maps                • New Product Approval Policy


        Governance                        Risk management                        Compliance
• Align Corporate Governance to      • Risk assessment                   • Compliance Risk Policy &
  global practices                   • Process and Control Review          Framework
• Board Committee reviews            • Insurance & Loss Alignment        • Regulatory reviews and audits
• Review and enhance Risk            • Incident Reporting Process &      • Global regulation compliance
  Governance                           Tool                              • Compliance Reporting
• Policy and Process Framework       • Implementation of 20-30 top       • Contractual Risk
• IT Governance                        Key Risk Indicators (KRI)         • 3rd party audits of units
• Whistle Blowing Framework          • Fraud Risk Management             • Internal Control testing Tools
                                       Services


                                         Support Processes

• GRC Technology Implementation – Provide recommendations and select vendor for GRC Tool
•HR Policies and Processes to minimize people risk, frauds and strengthen succession planning
•Training and Awareness build up – Targeted and Ongoing training in areas of concern.
•E Learning Courses in Risk Management, Fraud Risk Management, Governance etc
                                                       5
Process Walkthrough – Stock Broker Environment

                                     Broking Industry



                 Operations                               Regulations


                                                    Banking and Demat Account
                   Sales
                                                    Opening/Modification/Closing


           Order Entry and Trade                        Order Management and
               modification                               Risk Management


           Trade processing and                     Investor Grievance Handling
          Contract Note Generation


          Settlement of Funds and                          Management of
                 Securities                             Branches/Sub-Brokers


                                          6
Unique Services Offering for Stock Broker Companies
   Comprehensive review of risks relating to Broker Dealer industry
   Enhanced Account Opening processes and stronger KYC processes
   Reduced regulatory risks relating to Anti Money Laundering
   Operational Risk Management frameworks for improved settlement process with minimal
    process lapses and settlement errors
   Customer exposure management and margining process
   Franchise buildup risk and reputation risk
   Analyzing credit risk for reduced unsecured debtors and margin shortfall
   Regulatory risk management framework and compliance risk management
   Technology Risk Management
   Fraud detection and prevention programs
   People risk and staff training programs
   Minimizing settlement risks. Improving the settlement cycle process
   Development of Risk Management systems and policies to comply with Exchange
    regulations, SEBI and other regulatory requirements



                                                 7
Examples of Risk Management Solutions
Risk Factor               Risk Details                          Our solutions
Account opening and       •Accounts opened for potentially         Review of account opening process
KYC risks                 fraudulent clients                       Design of effective KYC checklist and review of Client
                          •Client financial info not captured       ID/Address proof
                                                                   Design of exception approval process

Money Laundering Risks    •Non compliance with regulatory        Implementation of AML reviews on customer fund
                          requirements                            flows (in and out), suspicious transactions
                          •Suspicious transactions not           Effective process to monitor client fund flows that meet
                          reported                                regulatory requirements

Trade risks and insider   •Trade entry errors                    Data and Risk Analytics/ Reports designed to identify
trading risks             •Unauthorized trading                   insider trading, front running risks
                          •Trading in client accounts            Training and awareness to employees of the risks of
                          •Insider trading / Front running        insider trading
                          risks                                  Limit and escalation process reviews to minimize
                                                                  unauthorized trading.

Client Exposure risks     •Client over exposure                  Design of credit and risk management policy
                          •Delayed margin calls                  Practical margining process that considers client
                          •Close- out of client trades            exposures and types of clients

Settlement Risk           •Failure to settle in time             Improved settlement process
                          •Technology Failure                    Back up / BCM / BCP / DR plans
                          •Reconciliation items not              Design of BOD/EOD process checklists that comply
                          reviewed and accounted                  with regulatory &exchange requirements



                                                                8
Risks and their indicators
       Nature of Risk                       Risk Indicators
Regulatory Risk            Non compliances of directions, rules & regulations of Exchanges & SEBI

Trading Risk               Over Exposure by clients
                           Erroneous computation of client exposure limits
                           Dealing errors
                           Unauthorised Trading
                           Disowning of trades

Credit Risk                Debtors Collection period
                           Margin Shortfall in Derivative Segment

Settlement Risk            Failure in settlement of Funds/Securities
                           Third party Pay-in/Pay-out

People Risk                Improperly trained staff
                           Misfit between capability & job scope

Technology & System Risk   Misfit & Complicated systems
                           Technology failure
                           Possibility of unauthorized access
                           Lack of audit trails
                           Backup failure

Process Risk               Policy / Process not documented
                           Process documented but not clear
                           Process not followed or limits breached



                                               9
Key Compliance requirements - Examples

                      Area                                              Requirements
Client Registration                                   KYC form must contain all the required information as
 KYC Procedure                                       prescribed
 In Person verification
Contract notes                                        Serially numbered for exchange / segment annually
 Prescribed format                                   Must contain required information such as PAN no of the
 Contract notes should be dispatched to the          firm, brokerage, settlement number, order number etc
  clients with 24 hours of trade execution
Margin statements                                     Must be in the prescribed format.
 Daily submission
Receipt of funds from customers                       Receipt from designated customer’s bank account only
 No cash transactions
Payment to customers                                  Payout Cheque to be in the name of the customer or funds
 Restriction of utilisation of client funds          to be transferred to the customers bank account
Delivery of shares to the customers                   Shares to be released to designated customers demat
 Restriction of utilisation of client shares         account within 24 hours from the receipt of the pay-in
                                                      cheque
F&O Trade                                             Upfront collection of margins from the customers
 Daily MG-13 Report to be uploaded in the Exchange
Anti Money Laundering                                 Detailed study of suspicious transactions
 Risk Categorization of Clients




                                                      10
Governance, Risk and Compliance (GRC)                                Our GRC Approach
Risk management software implementation



                         • Riskpro helps organisations adapt to change,
                           manage risk, and effectively comply with the risks
     Govern risk &         and regulations which effect their businesses.
    compliance with      • Helps in successfully managing risk and achieving
   business benefits       compliance in an ever-changing environment while
                           reducing costs and improving corporate performance
                           every day.



                         • Riskpro has several partnerships with world leaders
                           in implementation of GRC software solutions.
                         • (BPS Resolver, Methodware, Bwise, Odondo,
                           Rocsys)
  Riskpro Partnerships
                         • Riskpro is also actively interacting with other Leading
   with GRC Vendors        vendors for GRC Technology rollout (Bwise, Oracle)
                         • Riskpro can review the company’s circumstances
                           and provide an unbiased opinion n the best product
                           for the circumstances.


                                      11
Our Delivery Methodology

                            FREE                      USP
          “No Cost – Know Risk” Diagnostic Assessment
         (To determine your pain points, industry benchmarking etc)



             GAP ANALYSIS & PROJECT DEFINITION
                 (Riskpro and clients brainstorm define project)




                                                                           USP
                     PROJECT TEAM DEFINITION
       Client gets to select Riskpro team members, subject matter experts.
       Riskpro uses a mix of client staff / own staff for maximum value add



                         PROJECT EXECUTION
         Constant project updates, timely project completion and project
               outcomes that are practical and easy to maintain




                                                 12
Riskpro Clients                                                                                           Our Clients




 *Any trademarks or logos used throughout this presentation are the property of their respective owners
                                                                     13
Team Experiences                                                                                          Our Experiences




                           Our team members have worked at world class Companies

 *Any trademarks or logos used throughout this presentation are the property of their respective owners
                                                                     14
RESUMES – Our team                                                                     Credentials

                 Co-Founder - Riskpro
                 CA, CPA, MBA-Finance (USA), FRM (GARP)
 Manoj Jain


                 Over 10 years international experience – 6 years in Bahrain and 4 years USA
                 15 years exp in risk management consulting and internal audits, Specialization in
                  Operational Risk, Basel II, Sox and Control design
                 Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),
                  Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)
                 Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)


                 Co- Founder - Riskpro
                 CA (India), MBA (Netherlands), CIA (USA)
 Rahul Bhan




                 Over 15 years of extensive internal and external audit experience in India and
                  abroad.
                 Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young
                  Kuwait, Deloitte Netherlands and KPMG India.
                 Worked with clients in a wide variety of industries and countries including trading,
                  retail and consumer goods, NGO, manufacturing and banking and finance. Major
                  clients include banks, investment companies, manufacturing organizations,
                  aviation etc.


                                                      15
RESUMES - Our team                                                                                Credentials


                     Co-Founder - Riskpro
 Casper Abraham

                     PGD (Electrical & Electronics & Computer Programming)
                     30 years of experience in Information & Communications Technology (ICT) Solutions
                      for Retail, Garments, Manufacturing, Services Industries.
                     Has created Companies, Divisions, Products, Brands, Teams & Markets.
                     Consulting in Business, Technology, Marketing & Sales & Strategic Planning.
                     Advisory, Training, Workshops & Implementation in Systems Thinking, Systems
                      Modeling & Balanced Scorecard
                     Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,

                     Sr Vice President – Risk Management
                      MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM
 Hemant Seigell




                  

                     Professional with 17 years of rich experience into diverse Consumer finance/ Lending
                      operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &
                      Housing finance in BFSI industry having successfully led key business strategic
                      engagements across multi-product environment in APAC, Australia and US regions.
                     Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank
                     Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate
                      Risk management.
                     Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance.



                                                             16
RESUMES - Our team                                                                              Credentials


                    Head - Insurance Risk Advisory services
                    B.sc, Associate of Indian Institute of Insurance
                     Licensed Category A Insurance surveyor
 R. Gupta


                 

                    26 years of experience in Insurance advisory services, Loss adjusting for large
                     corporates,Claims management.
                    Has assessed more than 4500 high value insurance claims across various industry
                     sectors.
                    Risk management inspection
                    Valuations of fixed assets for insurance purpose.


                    Head - Human Capital Management
 Nilesh Bhatia




                    Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational
                     Leadership, Trained on interviewing skills and Whole Message Model.
                    Over two decades of international, multi-cultural experience in finance and human resources
                     viz. internal audit, accounting operations, accounting process review & re-designing, risk
                     management, business solutioning, six sigma projects, talent acquisition, talent retention,
                     organization design/redesigning, compensation and appraisal processing, employee and
                     customer satisfaction surveys, knowledge management and finance services.
                    Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express
                     USA, Fidelity International and Macquarie Global Finance Services India.



                                                            17
RESUMES - Our team                                                                              Credentials

                       Head – Taxation Risk Advisory
 Rajesh Jhalani

                       B.Com, FCA
                       Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra
                        and Mehrotra
                       Over 19 years of experience in the field of Audit, Taxation, Company law matters.
                       Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of
                        India etc.

                    President – Banking & Financial Services
                       A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics),
 Sivaramakrishnan




                        CWA, CAIIB
                       Combined experience of 25+ years in corporate banking, risk management,
                        international trade finance, development of risk rating models, project finance, credit
                        monitoring and NPA management
                       Since 2006 conducting open / in-house training on the above domains to all Top
                        public/ new and old private sector banks, top MNC banks (India and abroad), leading
                        NBFCs and corporates in manufacturing and financial services space; Worked on IFC
                        (World Bank) funded projects for MSMEs in India and abroad
                       Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award
                        continuously two years during his tenure; widely travelled abroad for business
                        relations, seminars, offering training, investor meetings, NYSE listing and for
                        processes involving establishment of representative Office in USA


                                                             18
RESUMES - Our team                                                                          Credentials

                  Executive Vice President – Risk Management ( Banking & Financial Services)
                     A hands-on banking professional {BSc (Mathematics), CAIIB} with considerable
                      domestic and international experience
 Kashi Banerjee



                     An aggregate experience of 24+ years across industry, mainly BFSI in several
                      functional areas including Retail and Commercial Banking, Corporate Lending, team
                      member of the Business Process Re-Engineering project (BPR); conceptualizing and
                      setting up shared services centres for centralized operations for the Bank in India.
                     Management through ERM framework overseeing all key areas of the business
                      through various Operational Risk tools like KRI / RCSA matrices. Managing of major
                      project implementation of Basel II and Compliance risk framework
                     Directing, reviewing and advising Board of Directors on various compliance issues and
                      representing the bank to the Central Bank regulatory offices.
                     Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai
                      Holdings ( subsidiary)
                  Consultant – Information Security & IT Governance
 Anjay Agarwal




                   LLB, CA, CISA, CWA, CS, CFE and others

                   Over 15 years of experience in the field of Audit, Taxation, Investigations.

                   Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime
                     Investigations, IS Forensics
                   International Committee Member of Governmental and Regulatory Agencies
                     Board and Academic Relations Committee of ISACA, USA


                                                          19
RESUMES - Our team                                                                                                   Credentials

                        Executive Vice President – Risk Management ( Banking & Financial Services)
 Vijayan Govindarajan

                           Professional Risk Manager with considerable domestic and international experience
                           An aggregate experience of 30 + years across industry, mainly Banking in several functional areas
                            including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial
                            Services.
                           Track record of setting up of excellence in the set-up, and management of credit and operational risk,
                            compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking
                            entities in the Middle East.
                           Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management
                            module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking
                            software implementations
                           Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank
                            Bahrain as AGM Risk Management.


                            Specialist Risk Consultant – ERP & IT Compliance
 Gourav Ladha




                            SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained
                             (from SAP India)
                            Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for
                             ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc
                            Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security &
                             Segregation of Duties Control Audit, ERP Trainings,
                            Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail,
                             Telecommunication to IT Services
                            Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services




                                                                           20
RESUMES - Our team                                                                                     Credentials

                         Vice President & Head – IT Risk Advisory
 Ravikiran Bhandari

                         Over 14+ Years of Experience in Information Security and Risk Management & CISM
                          certified
                         Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at
                          Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs
                         Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing,
                          Retail, Hi-Tech & Telecom, and Automobile
                         Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about
                          leading ethical hackers in India and published several articles in Print and Online Media
                         Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint
                          Ventures across several countries in the world including US, UK, China, Germany

                          Vice President – Legal Risk Advisory
 Aashish Shrivastav




                      

                         B.B.A. LL.B. (Hons.)
                         About half a decade experience in legal services to client’s with respect to Contract
                          and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private
                          Equity Investment Transactions, Real Estate & Infrastructure, Energy and General
                          Corporate.
                         Have advised various social enterprises and start ups in setting up business in
                          India.
                         Worked for the leading law firms of India such as FoxMandal Little.



                                                                  21
RESUMES - Our team                                                                                      Credentials

                        Vice President – Riskpro India
 Phanindra Prakash

                        FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]
                        Over 16 years of extensive consulting experience which includes financial & systems audit,
                         process transformation, implementation of internal controls, SOX compliance, fraud audits
                         & due diligence, US-India taxation
                        Engaged in consulting roles as trusted advisor to finance, internal audit and information
                         technology executives of multiple Fortune 1000 companies with project sites in US,
                         Canada, Europe & Asia
                        Worked with E&Y and Deloitte Consulting in USA
                        Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton,
                         Imation, Albertsons,


                        EVP and Head – Telecom Risk Advisory
                        M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkpoing
                         University/Sweden; Lead Auditor (BVQI).
 Asok Sit




                        Over 30 years on International experience in networks and mobile Handsets from top
                         global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and
                         based mostly in its head quarter locations in India, EU, USA.
                        Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for
                         competitive advantage, customer delight and sustainability; key skill sets are Engagement,
                         Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like
                         CMMI, TL9000, Six Sigma, ISO, SAS 70 etc.



                                                                  22
RESUMES - PARTNERSHIPS
                     Specialist Risk Consultant – Business Continuity
Andrew Hiles

                     Founder and 15-year Chairman of Survive, the first international user group for Business
                      Continuity professionals
                     Founding director and first Fellow of the Business Continuity Institute
                     Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and
                      Business Continuity and ICT Disaster Recovery Management
                     Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy,
                      Manufacturing, Retail, Hi-Tech & Telecom
                     Western Press Award for services to business, 1994; BCI/CIR nomination for
                      lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine,
                      2004, Washington DC.

                     Specialist Risk Consultant – Enterprise Risk Management
Chris E. Mandel




                     Highly skilled risk and insurance professional with 25 years of experience designing,
                      developing and implementing large, global corporate risk management programs for Fortune
                      500 firms.
                     Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co-
                      founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).
                     Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon
                      Global and American National Red Cross
                     Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual
                      Insurance Co.
                     2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for
                      “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management
                      Society, Inc.

                                                            23
RESUMES - Advisors                                                                                 Credentials

                      Founder partner of Mehrotra and Mehrotra, a 48 year old CA firm in India
 Mr. MP Mehrorta

                      B.Com, FCA, LLB
                      Over 48 years of experience in audits, taxation, legal matters, loan syndication etc.
                      Trustee of Cochin Port Trust, Member of Task Force for MOUs, Ministry of Heavy
                       Industries & Public Enterprises, Govt. of India, Ex- Member of Central Board of
                       Trustees, Employees’ Provident Fund Organisation (EPFO), Ministry of Labour,
                       Govt. of India, New Delhi.
                      Ex - Director, Canara Bank


                      Practicing chartered accountant in Delhi
                      CA, ICWA
 Mr. PK Gupta




                      Over 35 years of professional experience.
                      Trustee, Kargil Shaheed Smarak Samiti
                      Hon. Treasurer, World Academy of Spiritual Sciences (WASS).
                      Panel Arbitrator, International Centre for Alternative Dispute Resolution
                      Arbitrator, Cement Corporation of India
                      Arbitrator, Bombay Stock Exchange Limited
                      Arbitrator, Central Depository Services (India) Limited
                      Arbitrator’s Panel of Indian Council of Arbitration



                                                                   24
Key Contacts
 Corporate                           Mumbai                      Delhi                       Bangalore
    Riskpro India                    Manoj Jain                  Rahul Bhan                  Casper Abraham
 Ventures (P) Limited                Director                    Director                    Director
                                     M- 98337 67114              M- 99680 05042              M- 98450 61870
                                     manoj.jain@riskpro.in       rahul.bhan@riskpro.in       casper.abraham@riskpro.in
     info@riskpro.in
     www.riskpro.in                  Sivaramakrishnan            Hemant Seigell              Vijayan Govindarajan
                                     President – Banking & FS    SVP – Risk Management       EVP – Risk Management
 C 561, Defence colony               M- 98690 19311              M- 99536 97905              M- 99166 63652
   New Delhi 110024                  smaran.iyer@riskpro.in      hemant.seigell@riskpro.in   vijayan.govindarajan@riskpro.in

 Ahmedabad                           Pune                        Kolkata                     Gurgaon
 Maulik Manakiwala                   M.L. Jain                   Kashi Banerjee              Nilesh Bhatia
 Associate Firm                      Principal – Strategy Risk   EVP – Risk Management       Head – Human Capital Mgt.
 M – 98256 40046                     M- 98220 11987              M- 98304 75375              M- 98182 93434
                                     mljain@riskpro.in           kashi.banerjee@riskpro.in   nilesh.bhatia@riskpro.in
 Gourav Ladha
 Sap Risk Advisory
 M- 97129 52955

 Salem                               Ghaziabad                   Agra                        Hyderabad

 Chandrasekeran                      R Gupta                     Alok Kumar Agarwal          Phanindra Prakash
 Recruitment franchisee              Head – Insurance Risk       Associate Firm              Member Firm
 M – 94435 99132                     M- 98101 07387              M- 99971 65253              M- 95500 61616



Copyright- © 2012 Riskpro ,India .All rights reserved.              25
Key Contacts (Continued)
 Corporate                           Bangalore                       Gurgaon
    Riskpro India                    Ravikiran Bhandari              Asok Sit
 Ventures (P) Limited
                                     VP – IT Risk Advisory           EVP, Head – Telecom Risk Advisory
                                     M- 99001 69562                  M- 98105 03463
     info@riskpro.in                 ravikiran.bhandari@riskpro.in
     www.riskpro.in                                                  asok.sit@riskpro.in

 C 561, Defence colony
   New Delhi 110024




Copyright- © 2012 Riskpro ,India .All rights reserved.                  26

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Riskpro capital markets industry 2013

  • 1. Risk Management Advisory & Consulting Capital Markets Industry Riskpro, India 1
  • 2. 2
  • 3. Riskpro’s Network Presence New Delhi Agra Ahmedabad Kolkata Mumbai Pune Hyderabad Bangalore Salem 3
  • 4. Who is Riskpro… Why us? ABOUT US MISSION  Riskpro is an organisation of member firms around India devoted to client service  Provide integrated risk management excellence. Member firms offer wide range consulting services to mid-large sized of services in the field of risk management. corporate /financial institutions in India  Currently it has offices in three major cities  Be the preferred service provider for Mumbai, Delhi and Bangalore and alliances complete Governance, Risk and Compliance in other cities. (GRC) solutions.  Managed by experienced professionals with experiences spanning various industries. VALUE PROPOSITION DIFFERENTIATORS  You get quality advisory, normally delivered by large consulting firms, at fee levels  Risk Management is our main focus charged by independent & small firms  Over 200 years of cumulative experience  High quality deliverables  Hybrid Delivery model  Multi-skilled & multi-disciplined organisation.  Ability to take on large and complex projects  Timely completion of any task due to delivery capabilities  Affordable alternative to large firms  We Hold hands, not shake hands. 4
  • 5. Governance, Risk and Compliance Offering Our GRC Approach Company level •Define Risk Appetite • Reputation Risk Scorecards • Scan of Emerging Risks •Risk Scorecard • IT Governance •Risk Heap maps • New Product Approval Policy Governance Risk management Compliance • Align Corporate Governance to • Risk assessment • Compliance Risk Policy & global practices • Process and Control Review Framework • Board Committee reviews • Insurance & Loss Alignment • Regulatory reviews and audits • Review and enhance Risk • Incident Reporting Process & • Global regulation compliance Governance Tool • Compliance Reporting • Policy and Process Framework • Implementation of 20-30 top • Contractual Risk • IT Governance Key Risk Indicators (KRI) • 3rd party audits of units • Whistle Blowing Framework • Fraud Risk Management • Internal Control testing Tools Services Support Processes • GRC Technology Implementation – Provide recommendations and select vendor for GRC Tool •HR Policies and Processes to minimize people risk, frauds and strengthen succession planning •Training and Awareness build up – Targeted and Ongoing training in areas of concern. •E Learning Courses in Risk Management, Fraud Risk Management, Governance etc 5
  • 6. Process Walkthrough – Stock Broker Environment Broking Industry Operations Regulations Banking and Demat Account Sales Opening/Modification/Closing Order Entry and Trade Order Management and modification Risk Management Trade processing and Investor Grievance Handling Contract Note Generation Settlement of Funds and Management of Securities Branches/Sub-Brokers 6
  • 7. Unique Services Offering for Stock Broker Companies  Comprehensive review of risks relating to Broker Dealer industry  Enhanced Account Opening processes and stronger KYC processes  Reduced regulatory risks relating to Anti Money Laundering  Operational Risk Management frameworks for improved settlement process with minimal process lapses and settlement errors  Customer exposure management and margining process  Franchise buildup risk and reputation risk  Analyzing credit risk for reduced unsecured debtors and margin shortfall  Regulatory risk management framework and compliance risk management  Technology Risk Management  Fraud detection and prevention programs  People risk and staff training programs  Minimizing settlement risks. Improving the settlement cycle process  Development of Risk Management systems and policies to comply with Exchange regulations, SEBI and other regulatory requirements 7
  • 8. Examples of Risk Management Solutions Risk Factor Risk Details Our solutions Account opening and •Accounts opened for potentially  Review of account opening process KYC risks fraudulent clients  Design of effective KYC checklist and review of Client •Client financial info not captured ID/Address proof  Design of exception approval process Money Laundering Risks •Non compliance with regulatory  Implementation of AML reviews on customer fund requirements flows (in and out), suspicious transactions •Suspicious transactions not  Effective process to monitor client fund flows that meet reported regulatory requirements Trade risks and insider •Trade entry errors  Data and Risk Analytics/ Reports designed to identify trading risks •Unauthorized trading insider trading, front running risks •Trading in client accounts  Training and awareness to employees of the risks of •Insider trading / Front running insider trading risks  Limit and escalation process reviews to minimize unauthorized trading. Client Exposure risks •Client over exposure  Design of credit and risk management policy •Delayed margin calls  Practical margining process that considers client •Close- out of client trades exposures and types of clients Settlement Risk •Failure to settle in time  Improved settlement process •Technology Failure  Back up / BCM / BCP / DR plans •Reconciliation items not  Design of BOD/EOD process checklists that comply reviewed and accounted with regulatory &exchange requirements 8
  • 9. Risks and their indicators Nature of Risk Risk Indicators Regulatory Risk Non compliances of directions, rules & regulations of Exchanges & SEBI Trading Risk Over Exposure by clients Erroneous computation of client exposure limits Dealing errors Unauthorised Trading Disowning of trades Credit Risk Debtors Collection period Margin Shortfall in Derivative Segment Settlement Risk Failure in settlement of Funds/Securities Third party Pay-in/Pay-out People Risk Improperly trained staff Misfit between capability & job scope Technology & System Risk Misfit & Complicated systems Technology failure Possibility of unauthorized access Lack of audit trails Backup failure Process Risk Policy / Process not documented Process documented but not clear Process not followed or limits breached 9
  • 10. Key Compliance requirements - Examples Area Requirements Client Registration KYC form must contain all the required information as  KYC Procedure prescribed  In Person verification Contract notes Serially numbered for exchange / segment annually  Prescribed format Must contain required information such as PAN no of the  Contract notes should be dispatched to the firm, brokerage, settlement number, order number etc clients with 24 hours of trade execution Margin statements Must be in the prescribed format.  Daily submission Receipt of funds from customers Receipt from designated customer’s bank account only  No cash transactions Payment to customers Payout Cheque to be in the name of the customer or funds  Restriction of utilisation of client funds to be transferred to the customers bank account Delivery of shares to the customers Shares to be released to designated customers demat  Restriction of utilisation of client shares account within 24 hours from the receipt of the pay-in cheque F&O Trade Upfront collection of margins from the customers  Daily MG-13 Report to be uploaded in the Exchange Anti Money Laundering Detailed study of suspicious transactions  Risk Categorization of Clients 10
  • 11. Governance, Risk and Compliance (GRC) Our GRC Approach Risk management software implementation • Riskpro helps organisations adapt to change, manage risk, and effectively comply with the risks Govern risk & and regulations which effect their businesses. compliance with • Helps in successfully managing risk and achieving business benefits compliance in an ever-changing environment while reducing costs and improving corporate performance every day. • Riskpro has several partnerships with world leaders in implementation of GRC software solutions. • (BPS Resolver, Methodware, Bwise, Odondo, Rocsys) Riskpro Partnerships • Riskpro is also actively interacting with other Leading with GRC Vendors vendors for GRC Technology rollout (Bwise, Oracle) • Riskpro can review the company’s circumstances and provide an unbiased opinion n the best product for the circumstances. 11
  • 12. Our Delivery Methodology FREE USP “No Cost – Know Risk” Diagnostic Assessment (To determine your pain points, industry benchmarking etc) GAP ANALYSIS & PROJECT DEFINITION (Riskpro and clients brainstorm define project) USP PROJECT TEAM DEFINITION Client gets to select Riskpro team members, subject matter experts. Riskpro uses a mix of client staff / own staff for maximum value add PROJECT EXECUTION Constant project updates, timely project completion and project outcomes that are practical and easy to maintain 12
  • 13. Riskpro Clients Our Clients *Any trademarks or logos used throughout this presentation are the property of their respective owners 13
  • 14. Team Experiences Our Experiences Our team members have worked at world class Companies *Any trademarks or logos used throughout this presentation are the property of their respective owners 14
  • 15. RESUMES – Our team Credentials  Co-Founder - Riskpro  CA, CPA, MBA-Finance (USA), FRM (GARP) Manoj Jain  Over 10 years international experience – 6 years in Bahrain and 4 years USA  15 years exp in risk management consulting and internal audits, Specialization in Operational Risk, Basel II, Sox and Control design  Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain), Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)  Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)  Co- Founder - Riskpro  CA (India), MBA (Netherlands), CIA (USA) Rahul Bhan  Over 15 years of extensive internal and external audit experience in India and abroad.  Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young Kuwait, Deloitte Netherlands and KPMG India.  Worked with clients in a wide variety of industries and countries including trading, retail and consumer goods, NGO, manufacturing and banking and finance. Major clients include banks, investment companies, manufacturing organizations, aviation etc. 15
  • 16. RESUMES - Our team Credentials  Co-Founder - Riskpro Casper Abraham  PGD (Electrical & Electronics & Computer Programming)  30 years of experience in Information & Communications Technology (ICT) Solutions for Retail, Garments, Manufacturing, Services Industries.  Has created Companies, Divisions, Products, Brands, Teams & Markets.  Consulting in Business, Technology, Marketing & Sales & Strategic Planning.  Advisory, Training, Workshops & Implementation in Systems Thinking, Systems Modeling & Balanced Scorecard  Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,  Sr Vice President – Risk Management MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM Hemant Seigell   Professional with 17 years of rich experience into diverse Consumer finance/ Lending operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting & Housing finance in BFSI industry having successfully led key business strategic engagements across multi-product environment in APAC, Australia and US regions.  Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank  Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate Risk management.  Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance. 16
  • 17. RESUMES - Our team Credentials  Head - Insurance Risk Advisory services  B.sc, Associate of Indian Institute of Insurance Licensed Category A Insurance surveyor R. Gupta   26 years of experience in Insurance advisory services, Loss adjusting for large corporates,Claims management.  Has assessed more than 4500 high value insurance claims across various industry sectors.  Risk management inspection  Valuations of fixed assets for insurance purpose.  Head - Human Capital Management Nilesh Bhatia  Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational Leadership, Trained on interviewing skills and Whole Message Model.  Over two decades of international, multi-cultural experience in finance and human resources viz. internal audit, accounting operations, accounting process review & re-designing, risk management, business solutioning, six sigma projects, talent acquisition, talent retention, organization design/redesigning, compensation and appraisal processing, employee and customer satisfaction surveys, knowledge management and finance services.  Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express USA, Fidelity International and Macquarie Global Finance Services India. 17
  • 18. RESUMES - Our team Credentials  Head – Taxation Risk Advisory Rajesh Jhalani  B.Com, FCA  Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra and Mehrotra  Over 19 years of experience in the field of Audit, Taxation, Company law matters.  Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of India etc. President – Banking & Financial Services  A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics), Sivaramakrishnan CWA, CAIIB  Combined experience of 25+ years in corporate banking, risk management, international trade finance, development of risk rating models, project finance, credit monitoring and NPA management  Since 2006 conducting open / in-house training on the above domains to all Top public/ new and old private sector banks, top MNC banks (India and abroad), leading NBFCs and corporates in manufacturing and financial services space; Worked on IFC (World Bank) funded projects for MSMEs in India and abroad  Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award continuously two years during his tenure; widely travelled abroad for business relations, seminars, offering training, investor meetings, NYSE listing and for processes involving establishment of representative Office in USA 18
  • 19. RESUMES - Our team Credentials Executive Vice President – Risk Management ( Banking & Financial Services)  A hands-on banking professional {BSc (Mathematics), CAIIB} with considerable domestic and international experience Kashi Banerjee  An aggregate experience of 24+ years across industry, mainly BFSI in several functional areas including Retail and Commercial Banking, Corporate Lending, team member of the Business Process Re-Engineering project (BPR); conceptualizing and setting up shared services centres for centralized operations for the Bank in India.  Management through ERM framework overseeing all key areas of the business through various Operational Risk tools like KRI / RCSA matrices. Managing of major project implementation of Basel II and Compliance risk framework  Directing, reviewing and advising Board of Directors on various compliance issues and representing the bank to the Central Bank regulatory offices.  Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai Holdings ( subsidiary) Consultant – Information Security & IT Governance Anjay Agarwal  LLB, CA, CISA, CWA, CS, CFE and others  Over 15 years of experience in the field of Audit, Taxation, Investigations.  Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime Investigations, IS Forensics  International Committee Member of Governmental and Regulatory Agencies Board and Academic Relations Committee of ISACA, USA 19
  • 20. RESUMES - Our team Credentials Executive Vice President – Risk Management ( Banking & Financial Services) Vijayan Govindarajan  Professional Risk Manager with considerable domestic and international experience  An aggregate experience of 30 + years across industry, mainly Banking in several functional areas including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial Services.  Track record of setting up of excellence in the set-up, and management of credit and operational risk, compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking entities in the Middle East.  Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking software implementations  Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank Bahrain as AGM Risk Management.  Specialist Risk Consultant – ERP & IT Compliance Gourav Ladha  SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained (from SAP India)  Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc  Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security & Segregation of Duties Control Audit, ERP Trainings,  Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail, Telecommunication to IT Services  Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services 20
  • 21. RESUMES - Our team Credentials  Vice President & Head – IT Risk Advisory Ravikiran Bhandari  Over 14+ Years of Experience in Information Security and Risk Management & CISM certified  Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs  Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing, Retail, Hi-Tech & Telecom, and Automobile  Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about leading ethical hackers in India and published several articles in Print and Online Media  Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint Ventures across several countries in the world including US, UK, China, Germany Vice President – Legal Risk Advisory Aashish Shrivastav   B.B.A. LL.B. (Hons.)  About half a decade experience in legal services to client’s with respect to Contract and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private Equity Investment Transactions, Real Estate & Infrastructure, Energy and General Corporate.  Have advised various social enterprises and start ups in setting up business in India.  Worked for the leading law firms of India such as FoxMandal Little. 21
  • 22. RESUMES - Our team Credentials  Vice President – Riskpro India Phanindra Prakash  FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]  Over 16 years of extensive consulting experience which includes financial & systems audit, process transformation, implementation of internal controls, SOX compliance, fraud audits & due diligence, US-India taxation  Engaged in consulting roles as trusted advisor to finance, internal audit and information technology executives of multiple Fortune 1000 companies with project sites in US, Canada, Europe & Asia  Worked with E&Y and Deloitte Consulting in USA  Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton, Imation, Albertsons,  EVP and Head – Telecom Risk Advisory  M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkpoing University/Sweden; Lead Auditor (BVQI). Asok Sit  Over 30 years on International experience in networks and mobile Handsets from top global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and based mostly in its head quarter locations in India, EU, USA.  Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for competitive advantage, customer delight and sustainability; key skill sets are Engagement, Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like CMMI, TL9000, Six Sigma, ISO, SAS 70 etc. 22
  • 23. RESUMES - PARTNERSHIPS  Specialist Risk Consultant – Business Continuity Andrew Hiles  Founder and 15-year Chairman of Survive, the first international user group for Business Continuity professionals  Founding director and first Fellow of the Business Continuity Institute  Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and Business Continuity and ICT Disaster Recovery Management  Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy, Manufacturing, Retail, Hi-Tech & Telecom  Western Press Award for services to business, 1994; BCI/CIR nomination for lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine, 2004, Washington DC.  Specialist Risk Consultant – Enterprise Risk Management Chris E. Mandel  Highly skilled risk and insurance professional with 25 years of experience designing, developing and implementing large, global corporate risk management programs for Fortune 500 firms.  Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co- founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).  Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon Global and American National Red Cross  Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual Insurance Co.  2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management Society, Inc. 23
  • 24. RESUMES - Advisors Credentials  Founder partner of Mehrotra and Mehrotra, a 48 year old CA firm in India Mr. MP Mehrorta  B.Com, FCA, LLB  Over 48 years of experience in audits, taxation, legal matters, loan syndication etc.  Trustee of Cochin Port Trust, Member of Task Force for MOUs, Ministry of Heavy Industries & Public Enterprises, Govt. of India, Ex- Member of Central Board of Trustees, Employees’ Provident Fund Organisation (EPFO), Ministry of Labour, Govt. of India, New Delhi.  Ex - Director, Canara Bank  Practicing chartered accountant in Delhi  CA, ICWA Mr. PK Gupta  Over 35 years of professional experience.  Trustee, Kargil Shaheed Smarak Samiti  Hon. Treasurer, World Academy of Spiritual Sciences (WASS).  Panel Arbitrator, International Centre for Alternative Dispute Resolution  Arbitrator, Cement Corporation of India  Arbitrator, Bombay Stock Exchange Limited  Arbitrator, Central Depository Services (India) Limited  Arbitrator’s Panel of Indian Council of Arbitration 24
  • 25. Key Contacts Corporate Mumbai Delhi Bangalore Riskpro India Manoj Jain Rahul Bhan Casper Abraham Ventures (P) Limited Director Director Director M- 98337 67114 M- 99680 05042 M- 98450 61870 manoj.jain@riskpro.in rahul.bhan@riskpro.in casper.abraham@riskpro.in info@riskpro.in www.riskpro.in Sivaramakrishnan Hemant Seigell Vijayan Govindarajan President – Banking & FS SVP – Risk Management EVP – Risk Management C 561, Defence colony M- 98690 19311 M- 99536 97905 M- 99166 63652 New Delhi 110024 smaran.iyer@riskpro.in hemant.seigell@riskpro.in vijayan.govindarajan@riskpro.in Ahmedabad Pune Kolkata Gurgaon Maulik Manakiwala M.L. Jain Kashi Banerjee Nilesh Bhatia Associate Firm Principal – Strategy Risk EVP – Risk Management Head – Human Capital Mgt. M – 98256 40046 M- 98220 11987 M- 98304 75375 M- 98182 93434 mljain@riskpro.in kashi.banerjee@riskpro.in nilesh.bhatia@riskpro.in Gourav Ladha Sap Risk Advisory M- 97129 52955 Salem Ghaziabad Agra Hyderabad Chandrasekeran R Gupta Alok Kumar Agarwal Phanindra Prakash Recruitment franchisee Head – Insurance Risk Associate Firm Member Firm M – 94435 99132 M- 98101 07387 M- 99971 65253 M- 95500 61616 Copyright- © 2012 Riskpro ,India .All rights reserved. 25
  • 26. Key Contacts (Continued) Corporate Bangalore Gurgaon Riskpro India Ravikiran Bhandari Asok Sit Ventures (P) Limited VP – IT Risk Advisory EVP, Head – Telecom Risk Advisory M- 99001 69562 M- 98105 03463 info@riskpro.in ravikiran.bhandari@riskpro.in www.riskpro.in asok.sit@riskpro.in C 561, Defence colony New Delhi 110024 Copyright- © 2012 Riskpro ,India .All rights reserved. 26