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Java, J2EE, Content Management - Documentum 6.x/5.x, (Object Models, security, lifecycles, workflows, DFS, DFC, DQL, xCP, WebTop, WDK, ACS, DMS, BOCS, UCF and Business Object Framework) SLA, Root Cause Analysis, Support tickets, Change Requests, Bug fixing, Production Health checks, Service Manager 7 Quality Center Ticket Review & Analysis, Production Data Cleanup, Disaster Recovery Verification, Busy Season Extended Support SOAP and REST based web-services, Agile methodologies, integration approaches with Documentum, Advanced Document Transformation Services (ADTS). Efficiently troubleshooting and resolutions of Level 3 and Level 2 issues. Experience in onsite-offshore model, coordi...