production

1. Production & People
Understanding the group:
1. The success or failure of a supervisor depends on large
extent on maintaining good relations with the work force
2. To do this the supervisor must understand the group in
overall and in individual
3. Supervisor strength lies in their practical knowledge of the
work force

2. Groups exist for a purpose:
Leaders:
1. Leaders are produced by the groups. The old idea of natural
leader is outdated
2. One group may have more than one sort of leader
Example: father decision- car , mother decision-curtain
3. Leaders generally represent aspirations of the group.

3. Group spirit:
1. People who have much to do each other soon form bonds of
affection
2. Example family problem
3. It is commonly seen that that a family quarreling with each
other unite among themselves if outsider comes and threatens
them

4. Prestige within the group:
1. the achievement of prestige is important to a supervisor in
order to be a real and nominal of the section
2. The most important motivation for some of their operatives
may be prestige
3. The group usually expects its members to conform

5. Authority and respect:
1. Leaders reduce their popularity by extent to which they
seem to assert their authority
2. This may reduce the group effectiveness
3. An individual may not choose to leave a group even though
disliking the leader bu if enough people resent the authority
they choose another leader

6. Individuals:
 prestige seekers:
1. Many people work hard at boring jobs for money
2. The real answer may be they enjoy the prestige of being a
top piece worker

7. Conformists:
1. Other people may work at the factory because they like it
2. They continue the work place because of lack of skill or
talent
3. They fear of adjustment to new place also

8. Rebels:
1. Some people have a drive to defy authority and are called
trouble makers
2. Frequently they are converted to prestige seekers
Others:
1. The list is endless and is like two people are always alike
2. They will all work best if treated as individuals

9. Effective supervision:
1. the old fashion supervisor wanted production at any
cost
2. more recently emphasis is given to happy work force
than more output
3. effective supervision gives emphasis on good human
relations as a part of a balanced approach
4. people are unhappy at work are more inclined to
absenteeism and less co-operative

10.  Communication:
 1. supervision is impossible without communication
 2. a survey suggest that communication takes up to 80%
of time of a supervisor
 3. it is divided in to 3 categories
 A. management policies and employee reactions
 B. directions and plans relating to production
requirements
 C. operating detail

11. Management policies and employee reactions:
1. Good management keeps workers informed of all kind
policies and other important decisions taken by the
management
2. Supervisor is the channel through which this
communication must pass
3. Supervisor should speak management policy and this
will motivate the workers

12. 4. Written hand out from the manager can be useful at
sometimes
5. interruptions, explanation and readiness to pass the
comment back up the line are essential

13. Production requirements:
1. This is required and should be form of routine
a. Daily production reports
b. Hourly reports
c. Completion of other records

14. Receiving instructions:
1. Listen to the person giving instructions and pick out
the key details
2. Afterwards report back what you believe
3. Beware of bosses who discuss things in vague way
4. In such cases a written summary may be necessary

15. Giving instructions:
1. Here you are in control of the situation. Ensure that
your subordinates follows the procedure outlined above
2. You need to think out your plan in advance as far as
possible to make the best

16. Note books:
1. Maintaining of small notes at work makes things easy
for you
2. This will help to plan and execute the plan more
precisely

17. Cross communication:
1. Beware of the person who thinks while you speaking and
it will have effect on the work
2. In those cases pause and get the attention of the person in
full and communicate again
3. Before you communicate you must establish contact

18. Discipline:
1. It is defined as set of rules may be formal and informal
which govern conduct of a group
2. We shall consider how supervisors can work the
framework which exists in the factory

19. Correcting faults:
1. Blasting of someone who produces bad work is an old
fashioned approach
2. This will be break the rules and spoil the team spirit
3. A positive approach will prevent this occurring too
often

20. Low quality:
1.Analyse the machine and work place in order
a. Is the quality level achievable
b. Is the skill adequate
c. Too much speed or carelessness
2. If poor quality is the fault then motivate them to want to
do better
3. Discuss the problem with supervisors or collegues

21. Low output:
1. Some operators works below their capacity but their
quality is good
2. Capacity check and hourly checking is often taken to
motivate them
3. Sometimes hourly payment to the employees make the
problem simple

22. Personal cleanliness:
1. Healthy body makes healthy minds
2. Personal cleanliness is continuous process and makes
whole environment colorful
3. People who neglect cleanliness makes life miserable

23. Fighting:
1. It is common phenomenon among operators
2. To control it keep them separate and do your best to
reduce the tension
3. Avoid taking sides and keep yourself involved to a
minimum
4. In most organizations suspension is normal procedure
5. It is advisable to take statements from the witness

24. Disciplinary procedures:
1. Many countries now have a legal requirement for proper
disciplinary procedures
2. Good supervisor know what is laid down for their factory
and frame the rules

25. Maintaining morale:
Good listener:
1. A supervisor should always be a good listener
2. Your position as leader will establish and you
keep yourself informed what is happening

26. Team spirit:
1. A supervisor always has to maintain team spirit
2. He/she should have healthy competition with other
section/line in the department
3. This type of competition makes employees more spirit

27. Jokes:
1. A supervisor has to behave friendly to the other
operatives
2. A friendly atmosphere is a great aid to production and a
occasional joke makes work simple
3. A supervisor makes operators want to come for work and
they are there for sewing

28. Confidence:
1. A supervisor must have confidence on his work and as
well as his operators
2. A supervisor must take decisions when they are
necessary and timely reaction makes himself and
operators confident

29. Dignity:
1. It is easier to define the term dignity rather than to act
2. There are some situations where supervisor tries to
a. Screaming at workers who makes wrong
b. Playing practical jokes

30. Stock complaints:
1. I always get awkward jobs
2. Mechanic always keep me waiting
3. Other person was rude to me

31. Stock requests:
1. Some like complaints, are merely calls for attention,
whilst others also like complaints are excuses for poor
work
 correct approach:
1. Always listen courteously and try to avoid argument
2. Never fail to answer a complaint or query as soon as
possible