Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Solve the Problem of Now

345 views

Published on

A keynote talk delivered at EBSCO presents 2016. The talk is focused on how we can leverage social capital to better used technology to solve library problems.

Published in: Technology
  • Be the first to comment

  • Be the first to like this

Solve the Problem of Now

  1. 1. SOLVE THE PROBLEM OF NOW
  2. 2. Problem (n) : a situation, person, or thing that needs attention and needs to be dealt with or solved.
  3. 3. THINK ABOUT YOUR USERS
  4. 4. LISTEN TO UNDERSTAND.
  5. 5. WHAT IS. WHAT COULD BE.
  6. 6. IF I HAD AN HOUR TO SOLVE A PROBLEM AND MY LIFE DEPENDED ON IT, I WOULD USE THE FIRST 55 MINUTES DETERMINING THE PROPER QUESTION TO ASK FOR ONCE I KNOW THE PROPER QUESTION, I COULD SOLVE THE PROBLEM IN LESS THAN FIVE MINUTES. –ALBERT EINSTEIN
  7. 7. I FOUND THAT I COULD NO LONGER USE THEIR SOFTWARE. SO I STARTED TO DEVELOP MY OWN UTILITY TO SUIT MY NEEDS. –TERRY REESE
  8. 8. IT CAME DOWN TO REALIZING THAT THE THINGS WE MEASURED FOR LIBRARY STATS WERE MOSTLY USELESS. I TRIED TO IMAGINE WHAT WOULD BE USEFUL STATS TO HAVE AND DEMYSTIFYING THE BUILDING USAGE SEEMED LIKE AN OBVIOUS THING TO TRY AND DO. – JASON GRIFFEY
  9. 9. STORY TIME
  10. 10. THE DESIGN OF GOOD ACOUSTICS IN LIBRARIES IS NOT TO LOWER NOISE LEVELS BUT RATHER TO ENABLE SPACES TO BETTER SERVE THE PURPOSES USERS NEED.
  11. 11. THE INTERNET OF THINGS CAN QUICKLY BECOME AN INTERNET OF BROKEN THINGS.
  12. 12. BLUETOOTH PREGNANCY TEST
  13. 13. SOLVE THE PROBLEM OF NOW
  14. 14. LIBRARIES ARE CHANGING. SO ARE OUR NEEDS.
  15. 15. ILS AS MICRO SERVICES, NOT AN ALL IN ONE SOLUTION.
  16. 16. WE MIGHT AS WELL BE TRYING TO SEND A TEXT MESSAGE WITH A ROTARY PHONE… MARC AS LINKED DATA?
  17. 17. STORY TIME
  18. 18. 6 OUT OF THE 9 VENDORS RESPONDED THEY ARE STORING PASSWORDS IN PLAINTEXT.
  19. 19. ANSWERS TO THE QUESTIONS WE CAN’T ALWAYS ASK.
  20. 20. SOLVING THE PROBLEM OF NOW
  21. 21. BUILD SYSTEMS THAT DO ONE THING AND DO IT WELL. BUILD SYSTEMS TO WORK TOGETHER. BUILD SYSTEMS TO HANDLE DATA FORMATS THAT ARE PART OF THE UNIVERSAL INTERFACE. A take on The Unix Philosophy according to Doug McIlroy
  22. 22. MODULARITY Eric Raymond’s 17 Unix Rules COMPOSITION LEAST SURPRISE DIVERSITY EXTENSIBILITY SIMPLICITY PARSIMONY REPAIR
  23. 23. LISTEN TO UNDERSTAND.
  24. 24. THINK ABOUT YOUR USERS
  25. 25. SOLVING THE PROBLEM OF NOW

×