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Outsourcing Insurance Verification and
    Authorization Benefits Medical Practices

Verifying insurance eligibility is very important when
it comes to providing covered services for your
patients. Efficiently carried out, the procedure
improves your revenues as well as enhances patient
satisfaction. Most healthcare professionals are not
aware of the intricacies of the health insurance
verification process and their staff may not have the
time to carry out the insurance verification services
efficiently. This often leads to a situation of delayed
payments, nonpayment of claims and ultimately,
patient dissatisfaction.


Outsourcing to Significantly Reduce Rejections and
Denials

To take the stress out of managing insurance eligibility verification task, it is better to
outsource insurance verification services to an outsourcing company. This can get your
claims billed and processed accurately. All your concerns regarding insurance eligibility
verification can be put to rest. Today, there are several outsourcing companies that ensure
that all your necessary paperwork will get done promptly for timely reimbursement. They




                                                                                          1
will work with patients, healthcare staff and the insurance company to meet your
verification demands.


These companies have a team of professionals to carry out the verification of patient
details, coverage details, co-insurance details, deductible details, out of pocket expenses,
allowed visits details, pre-authorization number, pre-certification details, claim mailing
address, adjuster contact details, IP benefits and case details to avoid last minute
cancellations and to ensure accurate medical billing.


The Eligibility Verification Process

The insurance verifications and authorization process involves many steps:


   • Receiving patient schedules from the hospital or clinics via EDI, email or fax
   • Verifying patients' insurance coverage on all primary and secondary (if applicable)
      payers
   • Verifying demographic information
   • Updating patient accounts
   • Contacting patients for additional information
   • Updating the billing system with eligibility and benefits details such as group ID,
      member ID, coverage start and end dates, co-pay information and much more.


Gains from outsourcing insurance verification and
authorization services


                                                                                          2
Outsourcing your insurance verification authorization to experts saves time and improves
your cash inflow. It also speeds up approval and authorization. Other gains:
   • Reduces your risk factors
   • Simplified workflow
   • Reduced number of returned claims
   • Faster billing cycles
   • Minimizes delays considerably
   • Improves payment and collections
   • Reduces need to rework claims
   • Frees up workforce to focus on more productive tasks
   • Reduced operational costs
   • Fewer claim rejections
   • Streamlines billing process


Choose the Right Service Provider

Before handing over the task of insurance verification and insurance authorization to a
reliable outsourcing firm, make sure that they


   • Offer continuous evaluation of each account regarding the amount of returns
      possible and the timing
   • Provide regular QA checking with readily available reports
   • Weekly and monthly status reports
   • Follow all HIPAA guidelines



                                                                                       3
Always ensure that the company provides insurance verifications and authorizations
based on your budget constraints and unique requirements.


For More Information:
OutSource Strategies International
United States Main Office
8596 E. 101st Street, Suite H
Tulsa, OK 74133
Phone 800-670-2809
http://www.outsourcestrategies.com




                                                                                 4

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Outsourcing insurance verification_and_authorization_benefits_medical_practices

  • 1. Outsourcing Insurance Verification and Authorization Benefits Medical Practices Verifying insurance eligibility is very important when it comes to providing covered services for your patients. Efficiently carried out, the procedure improves your revenues as well as enhances patient satisfaction. Most healthcare professionals are not aware of the intricacies of the health insurance verification process and their staff may not have the time to carry out the insurance verification services efficiently. This often leads to a situation of delayed payments, nonpayment of claims and ultimately, patient dissatisfaction. Outsourcing to Significantly Reduce Rejections and Denials To take the stress out of managing insurance eligibility verification task, it is better to outsource insurance verification services to an outsourcing company. This can get your claims billed and processed accurately. All your concerns regarding insurance eligibility verification can be put to rest. Today, there are several outsourcing companies that ensure that all your necessary paperwork will get done promptly for timely reimbursement. They 1
  • 2. will work with patients, healthcare staff and the insurance company to meet your verification demands. These companies have a team of professionals to carry out the verification of patient details, coverage details, co-insurance details, deductible details, out of pocket expenses, allowed visits details, pre-authorization number, pre-certification details, claim mailing address, adjuster contact details, IP benefits and case details to avoid last minute cancellations and to ensure accurate medical billing. The Eligibility Verification Process The insurance verifications and authorization process involves many steps: • Receiving patient schedules from the hospital or clinics via EDI, email or fax • Verifying patients' insurance coverage on all primary and secondary (if applicable) payers • Verifying demographic information • Updating patient accounts • Contacting patients for additional information • Updating the billing system with eligibility and benefits details such as group ID, member ID, coverage start and end dates, co-pay information and much more. Gains from outsourcing insurance verification and authorization services 2
  • 3. Outsourcing your insurance verification authorization to experts saves time and improves your cash inflow. It also speeds up approval and authorization. Other gains: • Reduces your risk factors • Simplified workflow • Reduced number of returned claims • Faster billing cycles • Minimizes delays considerably • Improves payment and collections • Reduces need to rework claims • Frees up workforce to focus on more productive tasks • Reduced operational costs • Fewer claim rejections • Streamlines billing process Choose the Right Service Provider Before handing over the task of insurance verification and insurance authorization to a reliable outsourcing firm, make sure that they • Offer continuous evaluation of each account regarding the amount of returns possible and the timing • Provide regular QA checking with readily available reports • Weekly and monthly status reports • Follow all HIPAA guidelines 3
  • 4. Always ensure that the company provides insurance verifications and authorizations based on your budget constraints and unique requirements. For More Information: OutSource Strategies International United States Main Office 8596 E. 101st Street, Suite H Tulsa, OK 74133 Phone 800-670-2809 http://www.outsourcestrategies.com 4