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Getting everyone on
board the configuration
management express!

Nicolas CHARLES – nch@normation.com

Normation – CC-BY-SA
normation.com
Who am I ?
●

Nicolas CHARLES
●

Job: Co-founder and “COO” at Normation

●

Free software:
–

Co-creator of Rudder

–

Contributor to CFEngine since 2009

–

CFEngine Community Champion

Contact info
Email: nch@normation.com
Twitter: @nico_charles

Normation – CC-BY-SA
normation.com

2
Context

Configuration
Management

Normation – CC-BY-SA
normation.com

3
Context

Configuration
Management
way
roper
he p
T
tems
e sys
anag
to m

Normation – CC-BY-SA
normation.com

4
Context

How to start?

Normation – CC-BY-SA
normation.com

5
Context

How to start?
What are the requirements?

Normation – CC-BY-SA
normation.com

6
Context

How to start?
What are the requirements?

Which tool(s)?

Normation – CC-BY-SA
normation.com

7
Context

How to start?
What are the requirements?

Which tool(s)?

Which architecture(s)?

Normation – CC-BY-SA
normation.com

8
Context

Getting started
Project leader(s) evaluate and choose
tool(s), learn its basic, and create PoC(s)

Normation – CC-BY-SA
normation.com

9
Context

Getting started
Project leader(s) gets experience and confidence.
Becomes the Configuration Management Hero

Normation – CC-BY-SA
normation.com

10
Context

Adoption
With enough work and effort, the project is a
success!

Normation – CC-BY-SA
normation.com

11
Context

Adoption
It does things
It is deployed
It is useful!

Normation – CC-BY-SA
normation.com

12
Context

The dark side

Normation – CC-BY-SA
normation.com

13
Context

The dark side
Change habits

Normation – CC-BY-SA
normation.com

14
Context

The dark side
Change habits

I was modifying a file, and
everything I did was erased!

Normation – CC-BY-SA
normation.com

15
Context

The dark side
Change habits

Get in the way of people

Normation – CC-BY-SA
normation.com

16
Context

The dark side
Change habits

Get in the way of people
Can be complex to tame

Normation – CC-BY-SA
normation.com

17
Context

The dark side
Change habits

Get in the way of people
Can be complex to tame

It's too hard to use,
I've always changed things via the terminal

Normation – CC-BY-SA
normation.com

18
Context

The darker side

Normation – CC-BY-SA
normation.com

19
Context

The darker side
●

Config Management Hero becomes a bottleneck
→ He is the only one to really push the use of the CM

Normation – CC-BY-SA
normation.com

20
Context

The darker side
●
●

Config Management Hero becomes a bottleneck
Config Management Hero becomes critical ressource:
→ He is the only one to really know how the CM works

Normation – CC-BY-SA
normation.com

21
Context

The darker side
●
●
●

Config Management Hero becomes a bottleneck
Config Management Hero becomes critical ressource
Config Management Hero gets to answer to everyone's
questions

Normation – CC-BY-SA
normation.com

22
Context

The darker side
●
●
●

Config Management Hero becomes a bottleneck
Config Management Hero becomes critical ressource
Config Management Hero gets to answer to everyone's
questions
Hi, this is the supervision team.
I'm sorry to disturb you at night, but we've got this error
in production, and I think it's related to a change in the CM tool,
but I don't understand it. Can you help me?

Normation – CC-BY-SA
normation.com

23
Context

The darker side

Normation – CC-BY-SA
normation.com

24
Context

The darker side
People joining the team/company have a lot to learn:
● How to work with a new set of people
● The processes
● Architecture of IT systems
● Possibly new tools
● The current CM implementation

Normation – CC-BY-SA
normation.com

25
Context

The darker side
People joining the team/company have a lot to learn:
● How to work with a new set of people
● The processes
● Architecture of IT systems
● Possibly new tools
● The current CM implementation
AND THAT'S A LOT TO LEARN

Normation – CC-BY-SA
normation.com

26
Context

Reporting?
Share the knowledge with:
● The team: what happens, on which systems, and why

Normation – CC-BY-SA
normation.com

27
Context

Reporting?
Share the knowledge with:
● The team
● The managers: to show that everything is running fine

Normation – CC-BY-SA
normation.com

28
Context

Reporting?
Share the knowledge with:
● The team
● The managers
Are we compliant ? Compliant to what ?

Normation – CC-BY-SA
normation.com

29
Context

Reporting?
Share the knowledge with:
● The team
● The managers
Are we compliant ? Compliant to what ?
● To the company rules?

Normation – CC-BY-SA
normation.com

30
Context

Reporting?
Share the knowledge with:
● The team
● The managers
Are we compliant ? Compliant to what ?
● To the company rules?
● To the legal reglementation?

Normation – CC-BY-SA
normation.com

31
Context

Reporting?
Share the knowledge with:
● The team
● The managers
Are we compliant ? Compliant to what ?
● To the company rules?
● To the legal reglementation?
Coding yourself the reporting???

Normation – CC-BY-SA
normation.com

32
Context

Looks grim :/

Normation – CC-BY-SA
normation.com

33
Context

How to welcome
everyone in
configuration
management??

Normation – CC-BY-SA
normation.com

34
Introducing Rudder

Rudder

Normation – CC-BY-SA
normation.com

35
Introducing Rudder

Rudder
Cfgt Express !

Normation – CC-BY-SA
normation.com

36
Rudder

Rudder
Directly usable by a larger population

Expert

Management

Sysadmins with
no previous CM
knowledge

Normation – CC-BY-SA
normation.com

37
Rudder

Built-in reporting

Normation – CC-BY-SA
normation.com

38
Rudder

Built-in reporting

Normation – CC-BY-SA
normation.com

39
Rudder

Simplified configuration

Normation – CC-BY-SA
normation.com

40
Rudder

Peer-review and validation

Normation – CC-BY-SA
normation.com

41
Rudder

Peer-review and validation

Normation – CC-BY-SA
normation.com

42
Rudder

Complete tracability

Normation – CC-BY-SA
normation.com

43
Rudder

Complete tracability

Easy to restore
previous configuration
policy

Normation – CC-BY-SA
normation.com

44
Rudder

Complete tracability

?????

Normation – CC-BY-SA
normation.com

45
Rudder

Complete tracability
Every changes made by users are stored.
All policies are commited into Git
●

To have easy to track changes

●

To archive/restore between Rudder servers

Normation – CC-BY-SA
normation.com

46
Rudder

Complete tracability
Every checks and changes on nodes are traced and stored
●

Predefined reports in the Techniques

●

Reports centralized on the server for historization

Normation – CC-BY-SA
normation.com

47
Architecture
TCP - port 5309
File metadata and files
Authentication and encryption (SSL)

Rudder server

Do
w

Node

Node

Node

nlo

TCP ports 80 and 514
HTTP and syslog
ad
inf

o

Isolated
network

Relay server

Node

Node

Normation – CC-BY-SA
normation.com

48
Rudder

http://www.rudder-project.org/
Continuous checking

Simplified user experience
via a Web UI

Based on CFEngine 3

Graphical reporting

Pre-packaged for all
supported OSes

Open Source

Vagrant config to test:
https://github.com/normation/rudder-vagrant/
Normation – CC-BY-SA
normation.com

49
Rudder - workflow
Define
security policy

REPORTING

Management

c c
Community

Expert

Changes
(fixes, upgrades...)

Technical abstraction
(method vs parameters)

Sysadmins

Configuration agent

Configure
parameters

Initial application
Continuous verification
Normation – CC-BY-SA
normation.com

50
Conclusion

What happens?
With Rudder, the Configuration Management Hero is still an hero.
But with much more peace of mind, as the whole team is
supporting him

Normation – CC-BY-SA
normation.com

51
Conclusion

What happens?
With Rudder, the Configuration Management Hero is still an hero.
But with much more peace of mind, as the whole team is
supporting him

Normation – CC-BY-SA
normation.com

52
Rudder stats
Key links :
●
●
●
●
●

Community website : http://www.rudder-project.org
Source code : http://github.com/Normation/
Mailing-list : rudder-users@lists.rudder-project.org
IRC : #rudder on Freenode
Twitter : @RudderProject

Ohloh.net statistics

Normation – CC-BY-SA
normation.com

53
Questions?

Follow us on Twitter:
@RudderProject

Nicolas CHARLES - nch@normation.com

Normation – CC-BY-SA
normation.com

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Rudder - Getting everyone on board the configuration management express!