This document discusses several eHealth solutions that have been deployed in Morocco, including telemedicine platforms, hospital management systems, and digital tools used to respond to the COVID-19 pandemic. It describes solutions such as Fireris/Firepacs for radiology reporting, SAA for hospital admissions management, Hosix for comprehensive hospital management, ROFIM for secure professional exchanges, and Rendez-vous for online appointment booking in public hospitals. It also summarizes Morocco's use of digital surveillance, telemedicine, contact tracing apps, and smart vaccination programs during the COVID-19 pandemic.

1. DEPLOYED EHEALTH SOLUTIONS IN
MOROCCO
Second Workshop of the North African eHealth Hub
“Towards eHealth policy roadmap and implementation plan“
Abdrahman ELKAFIL ,
May 12-13, 2022, Hammamet -TUNISIA

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BETTEREHEALTH
DEPLOYED EHEALTH SOLUTIONS IN MOROCCO
Fireris - Firepacs
Overview of the solution : Radiology Information System (RIS) and Picture archiving and
communication system (PACS)online to medical specialist
 Developed by: Firethunder
 Health system challenges and interventions:
Challenges : Have a radiology system that allows radiologists to remotely report their reports and allow
a second opinion (including breast cancer screening)
 Features:
- Quick access to reports from the patient file
- Management of the patient file by pathologies
- Provides workflow flexibility for radiologists and staff
- Simplifies the exchange of information between the different entities of the radiology center
- Tracking the status of each exam

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DEPLOYED EHEALTH SOLUTIONS IN MOROCCO
restructuration du BAF "Bureau d’Admission et de Facturation" en SAA "Service d’Accueil et d’Admission"
Overview of the solution : Facilitate diagnostic capture,Provide officials at provincial, regional and
central level with reliable information for decision-making online to medical specialist
Developed by: équipe de DHSA-DIM (Direction des Hopitaux- Divison Informatque et Méthode)
 Health system challenges and interventions:
 Challenges : generalization of the application within public hospitals
 features :
- Patient Management;
- Hospitalization management (Complete and Day Hospital);
- Exam management;
- Management of external consultations;
- Billing;Cash management and collection;
- Output States (Lists and Registers);

4. Architecture technique du
système SAA
4
Synchronisation
vers BD provinciale
(agrégation des données
des hôpitaux de la province)
Synchronisation avec BD régionale
(agrégation des données
provinciales)
Synchronisation vers BD centrale
(Agrégation des données régionales)
Synchronisation
vers BD Hôpital
(Paramétrage)

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HOSIX
Overview of the solution : Hospital Management and Information System (HIS)to medical specialist
 Developed by: SIVSA (spain)
 Health system challenges and interventions:
Challenges : an easy-to-use hospital management and information system that covers all areas of
activity in the Health environment
Features Hosix Core :
- PATIENT MANAGEMENT : facilitates the registration of the patient, as well as the creation of their clinical and
administrative history.
- WAREHOUSE MANAGEMENT: includes the control of receptions, locations, shipments, transfers between warehouses, order
management and picking
- EMERGENCIES : This module allows you to control and manage the entry of patients in the emergency area of ​​the health center
- MEDICAL FEES : allows you to manually or automatically generate the amount of fees to be paid to doctors
- SUPPLIES– CONTEST : module allows the creation and monitoring of the different contests published by the health center in
order to obtain the best purchasing conditions

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ROFIM
Overview of the solution : Secure platform for exchanges between healthcare professionalsedical
specialist
Developed by: Highkaw
Challenges : Ultra-simplified process, the patient receives a link with an access code to connect to
the teleconsultation room and can send documents to the practitioner beforehand.
Features :
Teleconsultation solution
More than just a social network, ROFIM offers a solution aimed at facilitating the daily lives of
healthcare professionals and the care of their patients.
ROFIM integrates a unique module into its platform that allows teleconsultation and telecare to be
carried out in a simple and secure way.

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Rendez – vous
Overview of the solution : service allowing patients in public hospitals to request an appointment with
the specialist of their choiceonline to medical specialist
 Developed by: ministére de la santé marocain
 Health system challenges and interventions:
Challenges : Management of appointments at the level of the entire Moroccan hospital system
 Features:
Allows you to make an appointment online via
http://www.mawiidi.ma/

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Summary of digital health initiatives used in Morocco to respond to the COVD-19 pandemic.
Strategy Purpose Digital technology Advantages Disadvantages
Epidemiological
monitoring
Continuous systematic collection
and processing of health data.
Laboratory information
system (LIS).
Data dashboards.
Keeps the population
updated about the spread
of the virus.
Facilitates government
decisions regarding
health emergency
restrictions by region.
Requires regular
surveillance and
management.
Telemedicine Enables medical consultations to
occur during and after lockdown
for patients with chronic
diseases.
Teleconsultations held for
individuals with suspected
COVID-19.
Follow-ups for post- vaccine
complications.
Maintaining constant
communication between the
doctor and the patient.
Mobile phone apps,
virtual care, or
telemedicine platforms.
Sensors.
Keeps patients safe.
Expedites intervention in
case of complications.
All possible side effects of
the vaccine are identified.
Requires internet access,
which is not available to
all citizens.
There could be many
false alerts.

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Summary of digital health initiatives used in Morocco to respond to the COVD-19 pandemic.
Strategy Purpose Digital technology Advantages Disadvantages
Telemedicine regulation
amendment
Supplements the
existing
decree.
Entails an
amendment of the
law
to enable a better fit
with societal
needs in the current
emergency context.
Smart telemedicine
that can be
performed anywhere
and anytime.
More personal data
protection.
Incomplete
regulation.
Absence of financial
telemedicine
coverage.
Contact tracing and
tracking
Gathering of
information from
infected individuals
about people
Wiqaytna mobile
phone app.
Bluetooth.
Notifies individuals
that they have
been in contact with
an infected
Not everyone is using
the app.
It can fail if Bluetooth
is not activated.

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Summary of digital health initiatives used in Morocco to respond to the COVD-19 pandemic.
Strategy Purpose Digital technology Advantages Disadvantages
Smart Vaccination Launch of the
vaccination
campaign, enabling
all citizens to
get notified about
getting
vaccinated, Provision
of digital
vaccine certificates
for traveling.
Mobile phone apps,
texting,
websites, and a data
dashboard
A large proportion of
the
population is aware of
the
vaccination program,
Better
coordination of
multiple actors.
Vaccination-
controlled data and
efficient real-time
follow up on
adverse vaccine
effects
The side effects of
the vaccine are not
entirely known,
Patients do not keep
their appointments.

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Thanks for you attention
Abdrahman elkafil Moroccan Society of Telemedicine and ehealth - Morocco
elkafil@gmail.com