gulshan ji hai

1. Consumer behaviour
AWADHESH TIWARI

2. Consumer
Introduction​ ----- a person who buys
good or services for their our use .
consumer is the end user of product
or service. And not able to resell.

3. customer ;
customer is the person ,who actually purchase the product
or service
> customer is the able to resell and consume .
Costomer are must paid by customer
Types of customer
Loyal customer
impulse shoppers
bargain hunters
wandering customer
esteem customer
need—based customer
3

4. Differnce b/w customer and
consumer
Q1 4.5 2.3 1.7 5.0
Q2 3.2 5.1 4.4 3.0
Q3 2.1 1.7 2.5 2.8
Q4 4.5 2.2 1.7 7.0
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5. Customer & consumer

6. QUARTERLY PERFORMANCE
4.5
3.5
2.5
4.3
2.8
1.8
4.4
2.4
5.0
3.0
2.0
2.0
- 1.0 2.0 3.0 4.0 5.0 6.0
Q4
Q3
Q2
Q1
Series 1 Series 2 Series 3
6

7. BUSINESS OPPORTUNITIES ARE
LIKE BUSES. THERE'S ALWAYS
ANOTHER ONE COMING.
“
Richard Branson ”
7

8. MEET OUR TEAM 8
TAKUMA HAYASHI
President
MIRJAM NILSSON
Chief Executive Officer
FLORA BERGGREN​
Chief Operations Officer
RAJESH SANTOSHI​
VP Marketing

9. MEET OUR Extended TEAM 9
TAKUMA HAYASHI
President
GRAHAM BARNES
VP Product
MIRJAM NILSSON
Chief Executive Officer
ROWAN MURPHY
SEO Strategist
FLORA BERGGREN​
Chief Operations Officer
ELIZABETH MOORE
Product Designer
RAJESH SANTOSHI​
VP Marketing
ROBIN KLINE
Content Developer

10. PLAN FOR PRODUCT LAUNCH
10
PLANNING
Synergize scalable
e-commerce
MARKETING
Disseminate
standardized
metrics
DESIGN
Coordinate e-
business
applications
STRATEGY
Foster holistically
superior
methodologies
LAUNCH
Deploy strategic
networks with
compelling e-
business needs

11. TIMELINE 11
SEP 20XX NOV 20XX JAN 20XX MAR 20XX MAY 20XX
Synergize scalable
e-commerce
Disseminate
standardized
metrics
Coordinate e-
business applications
Foster holistically
superior
methodologies
Deploy strategic
networks with
compelling e-
business needs

12. AREAS OF FOCUS
B2B MARKET SCENARIOS
 Develop winning strategies to keep
ahead of the competition
 Capitalize on low-hanging fruit to
identify a ballpark value
 Visualize customer directed
convergence
CLOUD-BASED
OPPORTUNITIES
 Iterative approaches to corporate
strategy
 Establish a management framework
from the inside
12

13. HOW WE GET THERE
13
ROI
• Envision multimedia-
based expertise and
cross-media growth
strategies
• Visualize quality
intellectual capital
• Engage worldwide
methodologies with web-
enabled technologies
NICHE MARKETS
• Pursue scalable customer
service through
sustainable strategies
• Engage top-line web
services with cutting-edge
deliverables
SUPPLY CHAINS
• Cultivate one-to-one
customer service with
robust ideas
• Maximize timely
deliverables for real-time
schemas

14. SUMMARY
 At Contoso, we believe in giving 110%. By using our next-generation data
architecture, we help organizations virtually manage agile workflows. We
thrive because of our market knowledge and great team behind our
product. As our CEO says, "Efficiencies will come from proactively
transforming how we do business."
14

15. THANK YOU
MIRJAM NILSSON​
MIRJAM@CONTOSO.COM
WWW.CONTOSO.COM