Personal Information
Organization / Workplace
Warwick United Kingdom
Industry
Technology / Software / Internet
Website
www.mplsystems.co.uk
About
mplsystems provides multi-channel contact centre technology, customer experience software and mobile field service technology for sales, service and mobile workforce operations.
The MPL intelligentContact technology can be delivered on premise or in the Cloud as Aurora, automating with business processes and back office applications to reduce costs and enhance the customer experience. Whichever delivery option is used, iContact seamlessly links your customer service function with the entire organisation including mobile sales and support staff in the field.
Tags
call centre
contact centre
service management software
agent desktop
contact centre solutions
mobile workforce management
field service technology
multi-channel customer service
field service scheduling software
field service management
field service software
service desk system
call centre software
customer experience
customer self-service apps
customer portals
field service job portal
customer service tools
mobile workforce scheduling
help desk management software
field service solutions
service desk software
field management software
help desk solutions
field service
mobile field service solutions
contact centre agent desktop
agent desktop solution
customer service
web chat
email customer service
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