Moi Borah

Bengaluru Area, India India

SDN and NFV Technical Writer at Brocade

Writing / Publishing

I have over eight years of experience in different aspects of technical documentation, including, content authoring, localization management, vendor management, DITA-based authoring, editing, and documentation project management. I have innovated on numerous processes which have helped improve customer engagement as well as increase document effectiveness. Additionally, I am adept in web analytics to measure document effectiveness. I am also a Dell-certified SMaC (Social Media and Communities) professional. I have a passion for technical documentation and a firm belief that as technical communicators we can make technical documents the first level of product support. I am also interest...