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About

A technically-oriented Quality Manager with an extensive background in defining and implementing effective solutions for organizations. Highly skilled in leading diverse work teams to define current business and database-driven processes, identifying areas for improvement and delivering goal-oriented results. Skilled in process mapping and multiple continuous improvement methodologies that identify waste (non-value added) steps in processes. Actively motivate all levels of employees, through training and coaching, to apply continuous improvement to new and on-going processes. Recognized for attention to detail, follow-through, customer satisfaction and a strong work ethic..