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Experience of 15+ years is in managing all aspects of a Business, viz. Operations, Customer Service, Marketing, Human Resources, Information Technology and for the past few years Business Development and Brand Building. Working with all departments of an organisation has aided me to carry out various responsibilities and perform at roles of substantial importance. My Expertise is, but not limited to, in Brand Development and Management, E-Business development, Customer Service Management, Operations Management, Service Delivery, Contact Center Setup, Talent Development. I have proved to be vital in streamlining the overall business by developing leaner & efficient process models lead...