Athenaeum2l
Christine Madsen & Megan Hurst
@mccarthymadsen
@MHzUX
www.athenaeum21.com
December 7 2016 | NISO & NFAIS Virtual Conference
Digital Preservation
Policy & Strategy:
Where Do I Start?
www.athenaeum21.com © Athenaeum21
Athenaeum21: Who We Are
2
Megan Hurst, MLIS, MFA Co-
Founder, Chief Experience Officer
& Head of US Operations
@MHzUX
Christine Madsen, MLIS, DPhil
Co-Founder, Chief Innovation Officer
& Head of UK Operations
@mccarthymadsen
Expertise
• Web & SaaS Product Development & Management
• Agile Software Development
• Optimization for Multi-Channel Publishing
(web, mobile, audio, video, print)
• Assessment of Digital Services
• User Experience Research & Design
Work Experience
MIDIOR Consulting, Harvard, EBSCO, Athenaeum21
Expertise
• Information Management Systems
• Data Management Strategy
• Data Preservation
• Process Design & Management
• Information Conversion (Physical to Digital)
Work Experience
UCSD, Harvard, Oxford, Bodleian, Athenaeum21
Our
Philosophy
High-quality data and information is
fundamental to human agency,
citizenship, scholarship, research,
enterprise, and government.
Human use and access to data and
information determines its value.
Data and information are
valuable assets, and should be
managed as such.
3
www.athenaeum21.com © Athenaeum21
Contents
4
Digital Preservation Policy & Strategy
1. Why
2. What
3. How
Why Digital Preservation?
5
www.athenaeum21.com © Athenaeum21
LOTS
of
Data
6
1.Increasing quantity
2.Increasing variety
3.Increasing pressure to preserve
How do you make these decisions?
8
www.athenaeum21.com © Athenaeum21
Rules vs. Framework
9
NOT about giving
you the rules to
decide what to
keep vs. what to
toss
ABOUT providing a
framework for
understanding
what decisions
to make
www.athenaeum21.com © Athenaeum21
10
The answers about what “to keep”
and what “to toss” differ for each
institution
However,
The PRINCIPLES of how to make
these decisions are the same.
First
Principles
www.athenaeum21.com © Athenaeum21
11
“we just need a digital repository”
Or
“we should take an emulation
approach rather than a migration
approach”
Common
Traps
www.athenaeum21.com © Athenaeum21
Saving time and money
12
• Think about your strategy and policies
• Start with a basic plan
• What do you want to do?
• What is the mission of your organization?
• What are its goals?
www.athenaeum21.com © Athenaeum21
13
“a plan of action designed to
achieve a long-term or overall aim”
So, in order to create a strategy,
you need to know what your aim is
Strategy
First
www.athenaeum21.com © Athenaeum21
14
a digital preservation strategy is
about supporting your institution in
its goals and mission through the
preservation of digital data and
artefacts.
So, what are the mission and goals of
your organization?
Basic
Premise
www.athenaeum21.com © Athenaeum21
15
a clear connection between the goals
of your organization and the digital
preservation activities in which you
are engaging
So, then what is a policy?
Strategy
www.athenaeum21.com © Athenaeum21
16
A policy is there to help staff adhere
to and/or contribute to the strategyPolicy
www.athenaeum21.com © Athenaeum21
A Policy Should Provide:
17
• The people on the ground with the answers to ‘should I
keep this? Or toss it?’
• A cost-effective way for people to make decisions.
• The CONFIDENCE to make decisions on their own
without having to check with a bunch of people.
• Some clarity for end-users about why you are making
certain decisions
www.athenaeum21.com © Athenaeum21
18
• Break the work into bite-sized
pieces
• Stay focused on defining the
problem BEFORE deciding on
a solution
Why the
separation
?
www.athenaeum21.com © Athenaeum21
Taxonomy of Topics (From LoC Review - 2013)
19
Access and Use
Accessioning and Ingest
Audit
Bibliography
Collaboration
Content Scope
Glossary/Terminology
Mandates
Metadata or Documentation
Policy/Strategy Review
Preservation Model/ Strategy
Preservation Planning
Rights and Restriction Management
Roles and Responsibilities
Security Management
Selection/Appraisal
Staff Training/Education
Storage, Duplication, and Backup
Sustainability Planning
http://blogs.loc.gov/thesignal/2013/08/analysis-of-current-digital-preservation-policies-archives-libraries-and-museums/
www.athenaeum21.com © Athenaeum21
20
tackles too much at once
conflates three different things
makes the task overwhelming
has the wrong people making the
decisions at the wrong level
The
Problem
Solution:
Break the task into three parts
www.athenaeum21.com © Athenaeum21
22
Collaboration
Content Scope
Mandates
Policy/Strategy Review
Sustainability Planning
1
Strategy
www.athenaeum21.com © Athenaeum21
23
Access and Use
Metadata or Documentation
Preservation Model/ Strategy
Preservation Planning
Rights and Restriction
Management
Selection/Appraisal
Staff Training/Education
2
Policy
www.athenaeum21.com © Athenaeum21
24
Accessioning and Ingest
Audit
Roles and Responsibilities
Security Management
Storage, Duplication, and
Backup
3
Operations
www.athenaeum21.com © Athenaeum21
25
Strategy = senior leadership
Policy = managers - the people
who have contact with your user
base
Operations = techies - the
people on the ground
People
www.athenaeum21.com © Athenaeum21
26
Strategy = revise every 10 years
Policy = every 3-5 years
Operations = review annually
and revise as needed
Shelf Life
www.athenaeum21.com © Athenaeum21
3 Essential Things
27
• Technology -- most people focus here and people
want a shiny solution, even if it is expensive. But the
technology should be the end-point, not the beginning.
• Organizational support -- people have to believe this
is critical to the mission and goals of an organization
and that is why a strategy that makes that connection
explicitly is important.
• Resources -- and those resources need to be both
human and financial
www.athenaeum21.com © Athenaeum21
Human & Financial Resources
28
• You need a team of committed people at all three
of these levels → strategy, policy, and operations
• You need a budget
• And advocacy at all levels
www.athenaeum21.com © Athenaeum21
3 part approach
to digital preservation
29
Strategy
Policy
Digital
Preservation
Operations
Tech-
nologyPeople
A Good Strategic Approach
Can Make things MORE Preservable
(in addition to reinforcing organisational mission & strategy)
www.athenaeum21.com © Athenaeum21
31
“if we start collecting digital
research data to preserve, do we
also need to start preserving the
software that was used to create
and manipulate the dataset?”
Common
Questions
www.athenaeum21.com © Athenaeum21
32
“What are the significant
properties of any given object?”
And how do they fit with what we
are trying to achieve?
Are the methods new?
Or are just the research outputs
important?
Better
Question
www.athenaeum21.com © Athenaeum21
33
Is yours an organization that
collects the raw materials of
research?
Do you have as part of your
mission to preserve the
process of scholarship
(archives, manuscripts, etc.) or
do you only collect the
outputs?
If the latter, why would you
start now?
Better
Question
www.athenaeum21.com © Athenaeum21
Engaging with Researchers
34
• Engage in a conversation about the significant
properties of their digital outputs
• And help them understand how separating the data
from the interface can have a significant impact on
the preservability of their research data.
Content Interface
SCENE I. DUKE ORSINO's palace.
Enter DUKE ORSINO, CURIO, and other Lords; Musicians
attending
DUKE ORSINO
If music be the food of love, play on;
Give me excess of it, that, surfeiting,
The appetite may sicken, and so die.
That strain again! it had a dying fall:
O, it came o'er my ear like the sweet sound,
That breathes upon a bank of violets,
Stealing and giving odour! Enough; no more:
'Tis not so sweet now as it was before.
O spirit of love! how quick and fresh art thou,
That, notwithstanding thy capacity
Receiveth as the sea, nought enters there,
Of what validity and pitch soe'er,
But falls into abatement and low price,
Even in a minute: so full of shapes is fancy
That it alone is high fantastical.
www.athenaeum21.com © Athenaeum21
www.athenaeum21.com © Athenaeum21
37
Content Interface
SCENE I. DUKE ORSINO's palace.
Enter DUKE ORSINO, CURIO, and other Lords; Musicians
attending
DUKE ORSINO
If music be the food of love, play on;
Give me excess of it, that, surfeiting,
The appetite may sicken, and so die.
That strain again! it had a dying fall:
O, it came o'er my ear like the sweet sound,
That breathes upon a bank of violets,
Stealing and giving odour! Enough; no more:
'Tis not so sweet now as it was before.
O spirit of love! how quick and fresh art thou,
That, notwithstanding thy capacity
Receiveth as the sea, nought enters there,
Of what validity and pitch soe'er,
But falls into abatement and low price,
Even in a minute: so full of shapes is fancy
That it alone is high fantastical.
www.athenaeum21.com © Athenaeum21
39
What is important or unique?
Is it really the software?
Can it be designed in such a way
to separate them easily?
Software becomes out of date in
12-24 months
Data should last!
Software
vs Data
www.athenaeum21.com © Athenaeum21
40
Wherever possible - separate the
data from the interface
And use your strategy / policy /
operations documents to frame
these conversation on a daily
basis.
Strategy
Policy
Operations
www.athenaeum21.com © Athenaeum21
Thank You!
Athenaeum2l
www.athenaeum21.com
Christine Madsen (UK)
madsen@athenaeum21.com
@mccarthymadsen
Megan Hurst (US)
hurst@athenaeum21.com
@MHzUX

Digital Preservation Policy & Strategy: Where Do I Start?

  • 1.
    Athenaeum2l Christine Madsen &Megan Hurst @mccarthymadsen @MHzUX www.athenaeum21.com December 7 2016 | NISO & NFAIS Virtual Conference Digital Preservation Policy & Strategy: Where Do I Start?
  • 2.
    www.athenaeum21.com © Athenaeum21 Athenaeum21:Who We Are 2 Megan Hurst, MLIS, MFA Co- Founder, Chief Experience Officer & Head of US Operations @MHzUX Christine Madsen, MLIS, DPhil Co-Founder, Chief Innovation Officer & Head of UK Operations @mccarthymadsen Expertise • Web & SaaS Product Development & Management • Agile Software Development • Optimization for Multi-Channel Publishing (web, mobile, audio, video, print) • Assessment of Digital Services • User Experience Research & Design Work Experience MIDIOR Consulting, Harvard, EBSCO, Athenaeum21 Expertise • Information Management Systems • Data Management Strategy • Data Preservation • Process Design & Management • Information Conversion (Physical to Digital) Work Experience UCSD, Harvard, Oxford, Bodleian, Athenaeum21
  • 3.
    Our Philosophy High-quality data andinformation is fundamental to human agency, citizenship, scholarship, research, enterprise, and government. Human use and access to data and information determines its value. Data and information are valuable assets, and should be managed as such. 3
  • 4.
    www.athenaeum21.com © Athenaeum21 Contents 4 DigitalPreservation Policy & Strategy 1. Why 2. What 3. How
  • 5.
  • 6.
    www.athenaeum21.com © Athenaeum21 LOTS of Data 6 1.Increasingquantity 2.Increasing variety 3.Increasing pressure to preserve
  • 8.
    How do youmake these decisions? 8
  • 9.
    www.athenaeum21.com © Athenaeum21 Rulesvs. Framework 9 NOT about giving you the rules to decide what to keep vs. what to toss ABOUT providing a framework for understanding what decisions to make
  • 10.
    www.athenaeum21.com © Athenaeum21 10 Theanswers about what “to keep” and what “to toss” differ for each institution However, The PRINCIPLES of how to make these decisions are the same. First Principles
  • 11.
    www.athenaeum21.com © Athenaeum21 11 “wejust need a digital repository” Or “we should take an emulation approach rather than a migration approach” Common Traps
  • 12.
    www.athenaeum21.com © Athenaeum21 Savingtime and money 12 • Think about your strategy and policies • Start with a basic plan • What do you want to do? • What is the mission of your organization? • What are its goals?
  • 13.
    www.athenaeum21.com © Athenaeum21 13 “aplan of action designed to achieve a long-term or overall aim” So, in order to create a strategy, you need to know what your aim is Strategy First
  • 14.
    www.athenaeum21.com © Athenaeum21 14 adigital preservation strategy is about supporting your institution in its goals and mission through the preservation of digital data and artefacts. So, what are the mission and goals of your organization? Basic Premise
  • 15.
    www.athenaeum21.com © Athenaeum21 15 aclear connection between the goals of your organization and the digital preservation activities in which you are engaging So, then what is a policy? Strategy
  • 16.
    www.athenaeum21.com © Athenaeum21 16 Apolicy is there to help staff adhere to and/or contribute to the strategyPolicy
  • 17.
    www.athenaeum21.com © Athenaeum21 APolicy Should Provide: 17 • The people on the ground with the answers to ‘should I keep this? Or toss it?’ • A cost-effective way for people to make decisions. • The CONFIDENCE to make decisions on their own without having to check with a bunch of people. • Some clarity for end-users about why you are making certain decisions
  • 18.
    www.athenaeum21.com © Athenaeum21 18 •Break the work into bite-sized pieces • Stay focused on defining the problem BEFORE deciding on a solution Why the separation ?
  • 19.
    www.athenaeum21.com © Athenaeum21 Taxonomyof Topics (From LoC Review - 2013) 19 Access and Use Accessioning and Ingest Audit Bibliography Collaboration Content Scope Glossary/Terminology Mandates Metadata or Documentation Policy/Strategy Review Preservation Model/ Strategy Preservation Planning Rights and Restriction Management Roles and Responsibilities Security Management Selection/Appraisal Staff Training/Education Storage, Duplication, and Backup Sustainability Planning http://blogs.loc.gov/thesignal/2013/08/analysis-of-current-digital-preservation-policies-archives-libraries-and-museums/
  • 20.
    www.athenaeum21.com © Athenaeum21 20 tacklestoo much at once conflates three different things makes the task overwhelming has the wrong people making the decisions at the wrong level The Problem
  • 21.
    Solution: Break the taskinto three parts
  • 22.
    www.athenaeum21.com © Athenaeum21 22 Collaboration ContentScope Mandates Policy/Strategy Review Sustainability Planning 1 Strategy
  • 23.
    www.athenaeum21.com © Athenaeum21 23 Accessand Use Metadata or Documentation Preservation Model/ Strategy Preservation Planning Rights and Restriction Management Selection/Appraisal Staff Training/Education 2 Policy
  • 24.
    www.athenaeum21.com © Athenaeum21 24 Accessioningand Ingest Audit Roles and Responsibilities Security Management Storage, Duplication, and Backup 3 Operations
  • 25.
    www.athenaeum21.com © Athenaeum21 25 Strategy= senior leadership Policy = managers - the people who have contact with your user base Operations = techies - the people on the ground People
  • 26.
    www.athenaeum21.com © Athenaeum21 26 Strategy= revise every 10 years Policy = every 3-5 years Operations = review annually and revise as needed Shelf Life
  • 27.
    www.athenaeum21.com © Athenaeum21 3Essential Things 27 • Technology -- most people focus here and people want a shiny solution, even if it is expensive. But the technology should be the end-point, not the beginning. • Organizational support -- people have to believe this is critical to the mission and goals of an organization and that is why a strategy that makes that connection explicitly is important. • Resources -- and those resources need to be both human and financial
  • 28.
    www.athenaeum21.com © Athenaeum21 Human& Financial Resources 28 • You need a team of committed people at all three of these levels → strategy, policy, and operations • You need a budget • And advocacy at all levels
  • 29.
    www.athenaeum21.com © Athenaeum21 3part approach to digital preservation 29 Strategy Policy Digital Preservation Operations Tech- nologyPeople
  • 30.
    A Good StrategicApproach Can Make things MORE Preservable (in addition to reinforcing organisational mission & strategy)
  • 31.
    www.athenaeum21.com © Athenaeum21 31 “ifwe start collecting digital research data to preserve, do we also need to start preserving the software that was used to create and manipulate the dataset?” Common Questions
  • 32.
    www.athenaeum21.com © Athenaeum21 32 “Whatare the significant properties of any given object?” And how do they fit with what we are trying to achieve? Are the methods new? Or are just the research outputs important? Better Question
  • 33.
    www.athenaeum21.com © Athenaeum21 33 Isyours an organization that collects the raw materials of research? Do you have as part of your mission to preserve the process of scholarship (archives, manuscripts, etc.) or do you only collect the outputs? If the latter, why would you start now? Better Question
  • 34.
    www.athenaeum21.com © Athenaeum21 Engagingwith Researchers 34 • Engage in a conversation about the significant properties of their digital outputs • And help them understand how separating the data from the interface can have a significant impact on the preservability of their research data.
  • 35.
    Content Interface SCENE I.DUKE ORSINO's palace. Enter DUKE ORSINO, CURIO, and other Lords; Musicians attending DUKE ORSINO If music be the food of love, play on; Give me excess of it, that, surfeiting, The appetite may sicken, and so die. That strain again! it had a dying fall: O, it came o'er my ear like the sweet sound, That breathes upon a bank of violets, Stealing and giving odour! Enough; no more: 'Tis not so sweet now as it was before. O spirit of love! how quick and fresh art thou, That, notwithstanding thy capacity Receiveth as the sea, nought enters there, Of what validity and pitch soe'er, But falls into abatement and low price, Even in a minute: so full of shapes is fancy That it alone is high fantastical.
  • 36.
  • 37.
  • 38.
    Content Interface SCENE I.DUKE ORSINO's palace. Enter DUKE ORSINO, CURIO, and other Lords; Musicians attending DUKE ORSINO If music be the food of love, play on; Give me excess of it, that, surfeiting, The appetite may sicken, and so die. That strain again! it had a dying fall: O, it came o'er my ear like the sweet sound, That breathes upon a bank of violets, Stealing and giving odour! Enough; no more: 'Tis not so sweet now as it was before. O spirit of love! how quick and fresh art thou, That, notwithstanding thy capacity Receiveth as the sea, nought enters there, Of what validity and pitch soe'er, But falls into abatement and low price, Even in a minute: so full of shapes is fancy That it alone is high fantastical.
  • 39.
    www.athenaeum21.com © Athenaeum21 39 Whatis important or unique? Is it really the software? Can it be designed in such a way to separate them easily? Software becomes out of date in 12-24 months Data should last! Software vs Data
  • 40.
    www.athenaeum21.com © Athenaeum21 40 Whereverpossible - separate the data from the interface And use your strategy / policy / operations documents to frame these conversation on a daily basis. Strategy Policy Operations
  • 41.
    www.athenaeum21.com © Athenaeum21 ThankYou! Athenaeum2l www.athenaeum21.com Christine Madsen (UK) madsen@athenaeum21.com @mccarthymadsen Megan Hurst (US) hurst@athenaeum21.com @MHzUX