Tonya Oaks Smith

social media education higher education arkansas web communication twitter highered ualr humanity marketing penn state strategy academic programs muppets henderson client services passion minnewebcon highedweb crisis strategic planning templates legal instruction computer cali h1n1 reading community mentor intern agency video student social media marketing content strategy content marketing promotion metrics measurement sm chaos governance faculty google technology charge back chargeback empathy professional development fundraising florida uf golden rule charge high ed web respect new england myth law school professional school syracuse emergency discourse of renewal crisis communication opportunity communities content development research higher ed swine flu kittens presentation