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TOC Netzwerktagung - "HiSpeed Data Analytics"

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TOC Netzwerktagung - "HiSpeed Data Analytics"

  1. 1. Vielen Dank für Ihre Aufmerksamkeit! HiSpeed Data Analytics ad-hoc Analyse großer Datenmengen für Jedermann TOC-Netzwerktagung, 24.03.2012
  2. 2. Inhalt 12. Dezember 2015 HiSpeed Data Analytics & TOC2 ● Vorstellung ● Ausgangslage u. Herausforderung ● Dilemma ● Ursachen ● Mensch- / Maschinenkommunikation ● Datenvisualisierung ● Ad-hoc Datenanalyse und TOC ● Live-Demo
  3. 3. Vorstellung 12. Dezember 2015 HiSpeed Data Analytics & TOC3 Mitarbeiter: 160 Ø Umsatz: 18 Mio. € Sitz: Niederkassel bei Bonn Gesellschafter: ACT Management, keine Fremdbeteiligung Kunden: Namhafte Kunden in Deutschland, Österreich, Schweiz Portfolio: Business Analytics & Durchsatzmanagement; IT-Infrastruktur, Planung u. Projekte; Output Management u. Software Engineering; IT-Betrieb u. Sourcing; Seminare: PRINCE2, PMI, CCPM, ITIL, ISO/IEC 20000, Datenqualitätsmanagement (DQM) ACT IT Holding GmbH ACT IT-Consulting & Services AG ACT Development & Integration GmbH ACT Expert Services GmbH IT-Business Consulting IT-Infrastruktur Korrespondenz- und Outputmanagement IT-Operations Governance Methoden Vertrieb Marketing Administration Recruiting ACT Training Center
  4. 4. ● Daten sind genug vorhanden, z.B. aus ● ERP-, CRM-Systemen ● Tabellenkalkulationen, Datenbanken ● Logfiles, Exportdateien ● etc. ● Fragen: ● Wie gehe ich mit dieser Datenflut um? ● Wie stelle ich bedarfsgerechte (entscheidungsrelevante) Informationen (Daten) zeitnah zur Verfügung ohne die flexible Analysefähigkeit zu „begrenzen“? Häufig ist nur im Groben klar, was für eine (Daten-) Analyse tatsächlich benötigt wird und was an Daten vorhanden ist! Herausforderung 12. Dezember 2015 HiSpeed Data Analytics & TOC4
  5. 5. ● 80% der zur Verfügung stehend Zeit für Daten-Analysen wird mit der Datenaufbereitung verschwendet. ● Fachbereiche warten bei neuen Analyse-Anforderungen mind. 3 – 4 Wochen auf erste verwertbare Ergebnisse. ● Viele Anforderungen werden erst gar nicht gestellt, da diese zu Aufwendig und komplex erscheinen oder erst wenn die Schmerzen schon zu groß sind. Datenanalyse / Reporting heute 12. Dezember 2015 HiSpeed Data Analytics & TOC5
  6. 6. Dilemma 7 12. Dezember 2015 HiSpeed Data Analytics & TOC Analyse- & Steuerungsfähigkeit in Fachbereichen erhöhen Auf die Bedürfnisse des Fachbereichs einstellen Nur mit IT-technischen Wissen können komplexe Analysen erstellt werden Maßnahmen ergreifen, die auch Fachbereiche befähigen Analysen zeitnah durchzuführen Nur mit fachbereichsspezifischen Wissen können gezielt entscheidungsrelevante Analysen durchgeführt werden Moderatoren nutzen zur Übersetzung von fachlichen in IT-technische Anforderungen
  7. 7. Was sind die Ursachen? ● Können wirklich nur Personen mit einer qualifizierten IT- Ausbildung mit komplexen Tabellen- u. Datenstrukturen umgehen? oder… ● Kann die IT die Darstellung von Daten und deren Zusammenhänge für einen einfachen Umgang nicht abbilden? Ursachen 12. Dezember 2015 HiSpeed Data Analytics & TOC8
  8. 8. Kombination Mensch / Maschine (IT) 9 12. Dezember 2015 HiSpeed Data Analytics & TOC
  9. 9. Situation: Die Bank X macht aggressiv Werbung für Lebensversicherungen. Fragestellung: Der Vorstand der Bank Y, Wettbewerber von Bank X, will wissen: „Haben unsere Kunden Lebensversicherungen bei der Bank X und wenn ja, wie viele mit welchem Betrag?“ Vorgehen: Der Vorstandsassistent gibt die Anfrage an die IT weiter, diese ermittelt in den Zahlungsströmen die Bank X und gezahlte Beträge, fasst die gefundenen Daten zusammen und stellt eine Berechnung an. Ergebnis: 2 Kunden haben eine Lebensversicherung, einer Zahlt 50 € monatlich und der andere 100 € monatlich ein. Und jetzt? Visualisierung von Daten (1) 12. Dezember 2015 HiSpeed Data Analytics & TOC10
  10. 10. Die Daten (Menge von 1 Mio Datensätzen): Visualisierung von Daten (2) 12. Dezember 2015 HiSpeed Data Analytics & TOC11 Gesellschaft Betrag Bank C 100 Bank B 50 Bank C 50 Bank A 100 Bank X 50 Bank B 100 Bank C 150 Bank X 100 Bank A 200 … …
  11. 11. Die selben Daten (1 Mio Datensätze) aber anders dargestellt! Hoppla, könnte es sein, das die Bank C der größere Wettbewerber ist? Visualisierung von Daten (3) 12. Dezember 2015 HiSpeed Data Analytics & TOC12 Bank C Bank F Bank B B... B.. B..Gesellschaft Betrag Bank X Gesamte Zeile = 100 % größte Häufung
  12. 12. ● Ermöglicht frühzeitig Annahmen zu überprüfen und ggf. zu korrigieren ● Unsicherheiten werden beherrschbar Ad-hoc Datenanalyse mit InfoZoom 12. Dezember 2015 HiSpeed Data Analytics & TOC13 Analyse & SteuerungDatenaufbereitung 80 %20 % 1 Tag bis höchstens 1 Woche für erste verwertbare Ergebnisse!
  13. 13. Wo nutzen wir TOC-Methodik in Verbindung mit ad-hoc Datenanalyse? z.B. Datenqualitätsmanagement ● Überprüfung von Annahmen an Hand von Unternehmensdaten ● Ableitung von sinnvollen Maßnahmen mit Hilfe der „effektiven Denkprozesse“ (Logikbäume) ● Priorisierung der Maßnahmen mit Hilfe der „effektiven Denkprozesse“ ● Es wird dort angesetzt wo die größte Wirkung erzielt werden kann! ● Erhebliche Beschleunigung von Migrationsprojekten (erst Troubleshooting, dann Berücksichtigung in Projekt-Planung) Vorsicht: die Fähigkeit der ad-hoc Datenanalyse weckt immer mehr Begehrlichkeiten! Ad-hoc Datenanalyse und TOC 12. Dezember 2015 HiSpeed Data Analytics & TOC14
  14. 14. Beschleunigung v. Migrationsprojekten 15 12. Dezember 2015 HiSpeed Data Analytics & TOC Projekte Auswirkung schlechter Datenqualität MigrationenProjekt 1 Projekt 2 Projekt 4 Analyse permanente Migrationsab brüche Testen nicht möglich permanente Folgeaufwände fehlerhafte Daten- modellierung fehlerhafte u. fehlende Plausibilitäts- prüfungen fehlerhafte ETL-Prozesse unrealistische Testszenarien unmittelbar unerwünschte Wirkungen mittelbar unerwünschte Wirkungen Überschreitung Planzeit Überschreitung Budget Wirkung auf Gewinnsituation Durchsatz (-Reduzierung) Kosten (-Steigerung)
  15. 15. Beispiel Logikbaum DQM 16 12. Dezember 2015 HiSpeed Data Analytics & TOC
  16. 16. Logikbäume 17 12. Dezember 2015 HiSpeed Data Analytics & TOC
  17. 17. Mehrwert für die Umsetzung von TOC ● Schnelle Überprüfung von Annahmen an Hand der Unternehmensdaten ● Engpassanalyse mit Daten aus dem Capacity-Management / Projekt-Management ● Simulationsmodelle (Engpassverschiebung bei Ressourcenveränderung) ● Schnelle und kostengünstige Erstellung eines Prototypen für die Steuerung nach Durchsatz(-rechnung) ● Nutzung der bereits vorhandenen Infrastruktur ● Früherkennung von Schwächen zur Erfüllung der Mindestanforderungen ● Analyse- u. Auswertungsinstrument zur Durchsatzsteuerung TOC u. ad-hoc Datenanalyse m. InfoZoom 12. Dezember 2015 HiSpeed Data Analytics & TOC18
  18. 18. Live Demo 19 12. Dezember 2015 HiSpeed Data Analytics & TOC
  19. 19. Marco Geuer Senior Berater Business Analytics Rudolf-Diesel-Str. 18 53859 Niederkassel Tel.: +49 228 97125 59 E-Mail: marco.geuer@actgruppe.de http://www.actgruppe.de http://www.business-information-excellence.de

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