Reagirovanie_trolli_i_ljudi_(webinar-06_09_13) Brand spotter analytics_price_aug_2013 Brandspotter overview may 2013 eng BrandSpotter overview feb 2013 rus Air ticketing services_in_social_media_russia_sept_2012 Airlines in Russian social media report june-august 2012 BrandSpotter Comdi olga_sternik_vebinar Kak vybiratj servis monitoringa social media Monitoring+reagirovanie+analityka dlia Social Media Brand spotter overview-jan-2012 BrandSpotter (english description)