Experience Modeling poster, with two graphic models for daily activties into a bakery. The Poster was published to SIDeR Conference, Rønneby, 2007.

1. Anda Grarup
IT Product Design, University of Southern Denmark, Grundtvigsalle 150,DK-6400, Sønderborg
Experience Modeling for
a Bakery as Resource for
Design
Introduction
Experience Modeling is the practice of break-
ing down an experience and visually comuni-
cating its key elements.
Aim of the project
Experience modeling for a bakery in order to
convey an understanding of bakers and their
practice and to use it as resource for design.
Work summary
I used as approach for modeling, observing,
interviewing and videotaping few bakers from
Sønderborg, Denmark. I propose two graphic
models: one for bakers’ activities and another
one for their work space.
Before 6 am
Manual Art
Diagram for activities
Lifting
Transporting
Storing
It shows the activities in a ordinary bakery
Weighing
Kneading Decorating
during the working hours. Before 6
Mixing
Shaping Putting on baking sheets
Mixing
a.m., the work is more concentrated, but after
Rolls cutting
Dough flattening 6, it becomes more relaxed. The red circles
Rising dough
Freezing
suggest that all the operations are repeated
Baking
After 6 am several times during a working day.
Machine Support
Diagram for workspace
Oven
The most important place in a bakery is a
(taking over space)
Mixer
Scale long and large wooden table placed in
Rising Work Table Storage
the center of the space. The machines,
which are used often, are located nearby
(intimate space)
Oven
Flatter (assistant space) Cutter
work table. Ovens and freezers are further
away work table. Are they a threat for the
Freezer future of a baker?
Conclusions
The two graphic models make sense of what
it happens into a bakery, convey understand-
ing and have already been used as inspira-
tion, during the project “Action Technology”.
Project’s objective was to generate concepts
for computing technology that supports
bakers’ craft action.