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Social Media
Plan
Lauren Hendrix
Marketing Intern
Imaginatik

    “Let’s CONNECT!”



                       © 2012 Lauren Hendrix
Why Social Media?
  Americans spend more time       In June alone, U.S. Internet users
using social networks more than   spent about 22.7% of their online
        they do e-mail.            time on social networking sites.




  1/3 of global B2B buyers use    75% of B2B buyers expect to use
 social media to engage with      social media in future purchases
          their vendors.                    processes.



                                  82% of employees say they trust
77% of buyers say they are more
                                    a company more when the
 likely to buy from a company
                                     CEO and leadership team
 whose CEO uses social media.
                                  communicate via social media.

                                                             © 2012 Lauren Hendrix
Goal
To INCREASE the QUALITY of
      FOLLOWERS via:
               •Reach of media

Increasing     •Audience engagement
               •Media exposure
               •Webinar attendance



               •Solutions
Providing      •An understanding of Imaginatik
                and its culture.



               •Imaginatik as the innovation

Positioning     expert
               •Imaginatik as up-to-date
               •Imaginatik as credible

                                               © 2012 Lauren Hendrix
Current Audience


                  Who do we
Who are they                      What do they
                 want them to
   now?                             want?
                     be?


         How can we
                            Current ->
        provide them
                             Future
        with what they
                         Transformation
            want?



                                          © 2012 Lauren Hendrix
Future Audience




                              Fun Fact:
Only 27% of B2B leads are sales-ready when first generated. Lead
       nurturing essential for capitalizing on the other 73%.
                                                            © 2012 Lauren Hendrix
Ideal Audience
               Interest-Specific Targeting
REAL people:
   VPs
   CIOs
   Attendees
     Those we meet at events, webinars, etc..
   Influencers
     Have a large reach
   Active in Innovation
     #innovation
     Bloggers

Conversations/Groups:
   Actively discussing innovation
   Including thought leaders, VPs, CIOs NOT companies:
     company page are maintained by social media people
     who have little influence
                                                          © 2012 Lauren Hendrix
Side Audiences

Personal:
   Bloggers,
   Tweeters,
   Writers who are
     focused on innovation


Media Contacts:
   Newspapers
   Journals
   Magazines
   Online



                                   © 2012 Lauren Hendrix
Stalk & Capture                  Catch that
                                   Tweety Bird!



      Search            Engage




Maintain                   Information
                           & Adoration



               Follow

                                         © 2012 Lauren Hendrix
Current Audience

Following:                 Followers:
 Current clients           Large amount of personal
 Past clients             accounts
 Innovative Companies      NO CIOs
 Innovative Individuals    Some VPs

Hashtag: About webinars

                           •
                                   40% in the U.S.




                                                     © 2012 Lauren Hendrix
Insights




           © 2012 Lauren Hendrix
Stalk & Capture
Search bar:
 Those who are innovation active and influencers
Those who #innovation
 Those tweeting at our company
 Those who are VP’s, CIOs, innovation writers, etc..

Capture:
Direct message
 Respond to one of their tweets    QUALITY > Quantity
Provide tweeter with information
 Link tweeter to an Imaginatik employee

Follow Them!
                                                  © 2012 Lauren Hendrix
Engage & Maintain &
                  Follow Up
  Tweet      • Blogs, Webinars, Awards, Events, Tips & Tricks
             • Reach out to current followers and new followers



Background   • up to date with latest webinar/event



  Follow     • MUST follow those with the greatest influence.
             • Use www.twitalyzer.com to analyze a Tweeter’s influence

             • Publically responding when tweeted at.
  Replies    • When someone writes directly to @Imaginatik we need to respond and follow
               them.


 Retweet     • Republish someone else’s tweet.
             • Provides content and acknowledges quality material.

             • Message sent directly to another user.
             • Great at creating a relationship with followers and connecting with an
   DM          Imaginatik member.
             • A good choice when going back and forth with a user (which may bore other
               users).
             • Categorize our tweets! Ex. #innovation
 Hashtag     • This will show up on searches.
             • Make our tweets easy to find.
                                                                               © 2012 Lauren Hendrix
Proof

                                            Twitter handles more
  750 tweets per     Provides an informal    search queries) per
second are shared    direct contact to a      month than Bing
    on Twitter.           company.               and Yahoo!
                                                 (24 billion)


 34% of marketers
                                              55% of all Twitter
 have generated       53% of all Twitter
                                            users use the service
   leads using       users use Twitter to
                                            to share links to news
 Twitter, and 20%     retweet others.
                                                   stories &
have closed deals.



                                                          © 2012 Lauren Hendrix
Current Audience



 Outside the U.S.

 Slow and steady increase

 Those who “Like” our
  page, like us enough to
  attach us to their personal
  profiles.



                                © 2012 Lauren Hendrix
Insights
Viral- when someone’s friend shares
the story and that someone views it




                                      © 2012 Lauren Hendrix
Stalk & Capture

Facebook is more difficult than our other social
  networking sites. We cannot reach out directly to
  other Facebook users. Users must come to us.

 When connecting with tweeters, bloggers, etc.
  invite them to connect with us on Facebook.

 Can include Facebook links to Twitter and
  LinkedIn.

 Create exclusive Facebook content that drives
  users to “Like” our page.
                                      QUALITY > Quantity
                                                    © 2012 Lauren Hendrix
Engage & Maintain &
                     Follow Up
                • Compelling WELCOME TAB with a video like
Welcome Tab       this video:
                  http://www.dollarshaveclub.com/


  Bios Tab      • Include Imaginatik employees’ bios

                • Event photos
   Photos       • Fan photos
                • Post webinars
   Videos       • Link to YouTube
                • Embed Facebook link/button to videos

    Tag         • Tag pages we “Like” on our wall and in Posts


 Comment        • on pages walls


Make an offer   • Like our page and receive _white
                  paper, something useful for CIOs_


 Feedback       • Give and ask for


Cover photo     • Up to date with latest webinar/event

                                                                 © 2012 Lauren Hendrix
Proof


                               Pages can have unlimited
  +85 million members
                                        Fans.



                                  52% of consumers have
                               stopped following a brand
  350 million + users suffer
                               on Facebook because the
from Facebook Addiction
                                information became “too
        Syndrome.
                                  repetitive and boring.”


                                                      © 2012 Lauren Hendrix
Current Audience


Quality followers:
   VP
   CIO



Not enough:
   Followers
   Interaction
   Clients- Past & Present
   Leads

                                   © 2012 Lauren Hendrix
Current Audience Insights




                       © 2012 Lauren Hendrix
Insights




           © 2012 Lauren Hendrix
Stalk & Capture
Imaginatik &Employees:
   Connect with current connections at client companies &
     those we meet at conferences
      Send a personalized message
      Send links to other social networking sites
      Offer your help

View groups focused on:
   Innovation
   New product development                          QUALITY > Quantity

In these groups:
   Select those who are VP, CIO, etc…
   Send a personalized message to connect
                                                                   © 2012 Lauren Hendrix
Engage & Maintain &
                     Follow Up
Say “Hello” to followers

Other Groups:
   Answer questions
   Pose Questions
   Link people to our innovators who can help!

Imaginatik’s Group:
   Mix it up: Offer tips and tricks, not just information about our
    latest blog post.
   Solicit: Ask followers what they want from Imaginatik
   Questions: Poll, answer and ask questions on our site and
    group sites we are apart of
   Change status headline every day

                                                                © 2012 Lauren Hendrix
Proof

                                       Executives from
                                        all Fortune 500
   +85 million      5.3 + billion
                                       companies are
   members        searches in 2012
                                            LinkedIn
                                           members.



                                     LinkedIn is the most
2 new members       161 million        effective SM tool
 signs up every   members in 200+    for B2B companies:
    second.         countries          65% acquired a
                                      customer from LI.

                                                 © 2012 Lauren Hendrix
Current Audience
    (Website)




                   © 2012 Lauren Hendrix
Traffic & Engagement




                       © 2012 Lauren Hendrix
Blog Insights
Blog Insights

 Above 1,000 views in
  July!

 Since the Navi's
  interview, there have
  been 266 views!

 SM is helping lead
  readers to our blog!




                                       © 2012 Lauren Hendrix
Stalk & Capture

Employees:
   Reach out to current quality contacts
   Engage them by sharing tips on our website, in a
     blog or in an upcoming webinar.

SM sites:
   Utilize Twitter and LinkedIn as search engines.
   Find quality contacts
   Invite contacts to blog for us
   Invite contacts to share brilliant innovation ideas.
   Contact and share website, blog and webinar
     content.

                                                           © 2012 Lauren Hendrix
Engage & Maintain &
                      Follow Up
“WEBINAR WEDNESDAY”
   Pre Webinar:
      Advertise on all SM sites
      Advertise benefits and prizes
      Share with all clients or Leads
      Webinar countdown
   Post Webinar:
      Post questions on all SM sites about slides or issues discussed
       during the webinar
      Announce success
      Announce winners (directly tag companies and people)


                                                              © 2012 Lauren Hendrix
Engage & Maintain &
                       Follow Up
Blogging
   Invite experts to blog for Imaginatik and to subscribe/follow
   On all SM sites:
      Pre Blog
            Announce upcoming blog topic
            Ask people what their opinion is on the topic
            Blog countdown
            Blog Teasers (bits and pieces of the blog)
      Post Blog
            Ask opinions on the blog
            Ask readers what they want to hear next Positions
              Imaginatik as the expert
   Drop links onto social bookmarking sites:
      StumbleUpon, Digg, Reddit
                                                                 © 2012 Lauren Hendrix
Proof

                                                    Facebook is the
 In a survey, 60% of    Social networks and
                                                   leading source of
   B2B companies         blogs account for
                                                referred social media
acquired a customer     23% of all time spent
                                                 traffic to websites at
      via blogs.               online.
                                                           26%.


57% of B2B marketers
                                                Social networks and
   say SEO has the
                         SEO leads have a        blogs account for
  biggest impact on
                          15% close rate.       23% of all time spent
their lead generation
                                                       online.
         goals.


                                                              © 2012 Lauren Hendrix
Google + & YouTube

                                            Google + &
 Average visitors
                      Google+ is adds        YouTube are not
spend 15 minutes
                     625,000 new users       priorities
   per day on
                        every day.
    YouTube.
                                            They must be
                                             kept up-to-date
                     Google+ was the
  Student is the
                       fastest social       We have them
   number one
                    network to reach 10
 occupation on
                     million users at 16     to maintain a
    Google +.                                presence
                            days.



                                                      © 2012 Lauren Hendrix
FUTURE: Priorities

Website’s Webinar & Blog


        LinkedIn


         Twitter


       Facebook


  Google + & YouTube
                           © 2012 Lauren Hendrix
THE FUTURE: Audience
                    Search            Engage




              Maintain                   Information
                                         & Adoration


We caught
that Tweety                  Follow
    Bird!


                                                       © 2012 Lauren Hendrix
THE FUTURE: Messaging

 Types:         Content         Dispersion

                                   Across all
  Pre Event       Consistent
                                   platforms



 During Event    Personalized     Immediately




  Post Event     Up-to-date




                  Targeted

                                                © 2012 Lauren Hendrix
THE FUTURE: Evaluation
 2 week check up

 Hootsuite & Google Analytics
   Visit all social networking sites and record the
    numbers:
     New followers
     Retweets
     Mentions
     Page views.. Etc…

 Track in a spreadsheet

 If approached by a client, ask: “How did you
  hear about us?”

                                                       © 2012 Lauren Hendrix
FUTURE: Ideas

Website bios: Moving .gifs instead of photos



Introduce:SlideShare http://www.slideshare.net/
   Can attach blog and presentations without
    “presenting”
   Appears on profile and updates in network feeds
   SlideShare draws 60 million visitors per month
   For B2B marketers, it attracts 3X more traffic from
    business owners than any other social media site.


                                                          © 2012 Lauren Hendrix
Why use Social Media?



 It is an essential Lead-Nurturing tool.




                                           © 2012 Lauren Hendrix
Future Ideas



More to come from the lovely Caitlin Mann…




                                             © 2012 Lauren Hendrix
(some) References….
Although Facebook is the most important social media lead generation tool for b2c marketers (with 77% saying they had had acquired a customer through Facebook, compared to 60% for
        a company blog), among B2B companies, LinkedIn was the most effective, with 65% having acquired a customer through the professional network, followed by company blogs
        (60%), Facebook (43%), and Twitter (40%). (Marketing Charts)
        Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99



One-third of global b2b buyers use social media to engage with their vendors, and 75% expect to use social media in future purchases processes.
         Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99



executives need to be involved in social media. 77% of buyers say they are more likely to buy from a company whose CEO uses social media. 94% said C-suite social media participation
         enhances a brand image. And 82% of employees say they trust a company more when the CEO and leadership team communicate via social media.
         Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99



of consumers say they have stopped following a brand on Facebook because the information it posted had become “too repetitive and boring.”
        Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99



% of marketers have generated leads using Twitter, and 20% have closed deals.
         Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99



55% of all Twitter users use the service to share links to news stories, and 53% retweet others.
         Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99



57% of B2B marketers say SEO has the biggest impact on their lead generation goals.
         Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99



According to research by HubSpot, “SEO leads have a 15% close rate, on par with the close rate for direct traffic, and ahead of referrals (9%), paid search (7%), social media (4%), and
        outbound leads (2%).”
        Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99

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Social Media Plan

  • 1. Social Media Plan Lauren Hendrix Marketing Intern Imaginatik “Let’s CONNECT!” © 2012 Lauren Hendrix
  • 2. Why Social Media? Americans spend more time In June alone, U.S. Internet users using social networks more than spent about 22.7% of their online they do e-mail. time on social networking sites. 1/3 of global B2B buyers use 75% of B2B buyers expect to use social media to engage with social media in future purchases their vendors. processes. 82% of employees say they trust 77% of buyers say they are more a company more when the likely to buy from a company CEO and leadership team whose CEO uses social media. communicate via social media. © 2012 Lauren Hendrix
  • 3. Goal To INCREASE the QUALITY of FOLLOWERS via: •Reach of media Increasing •Audience engagement •Media exposure •Webinar attendance •Solutions Providing •An understanding of Imaginatik and its culture. •Imaginatik as the innovation Positioning expert •Imaginatik as up-to-date •Imaginatik as credible © 2012 Lauren Hendrix
  • 4. Current Audience Who do we Who are they What do they want them to now? want? be? How can we Current -> provide them Future with what they Transformation want? © 2012 Lauren Hendrix
  • 5. Future Audience Fun Fact: Only 27% of B2B leads are sales-ready when first generated. Lead nurturing essential for capitalizing on the other 73%. © 2012 Lauren Hendrix
  • 6. Ideal Audience Interest-Specific Targeting REAL people:  VPs  CIOs  Attendees  Those we meet at events, webinars, etc..  Influencers  Have a large reach  Active in Innovation  #innovation  Bloggers Conversations/Groups:  Actively discussing innovation  Including thought leaders, VPs, CIOs NOT companies: company page are maintained by social media people who have little influence © 2012 Lauren Hendrix
  • 7. Side Audiences Personal:  Bloggers,  Tweeters,  Writers who are focused on innovation Media Contacts:  Newspapers  Journals  Magazines  Online © 2012 Lauren Hendrix
  • 8. Stalk & Capture Catch that Tweety Bird! Search Engage Maintain Information & Adoration Follow © 2012 Lauren Hendrix
  • 9. Current Audience Following: Followers:  Current clients  Large amount of personal  Past clients accounts  Innovative Companies  NO CIOs  Innovative Individuals  Some VPs Hashtag: About webinars • 40% in the U.S. © 2012 Lauren Hendrix
  • 10. Insights © 2012 Lauren Hendrix
  • 11. Stalk & Capture Search bar:  Those who are innovation active and influencers Those who #innovation  Those tweeting at our company  Those who are VP’s, CIOs, innovation writers, etc.. Capture: Direct message  Respond to one of their tweets QUALITY > Quantity Provide tweeter with information  Link tweeter to an Imaginatik employee Follow Them! © 2012 Lauren Hendrix
  • 12. Engage & Maintain & Follow Up Tweet • Blogs, Webinars, Awards, Events, Tips & Tricks • Reach out to current followers and new followers Background • up to date with latest webinar/event Follow • MUST follow those with the greatest influence. • Use www.twitalyzer.com to analyze a Tweeter’s influence • Publically responding when tweeted at. Replies • When someone writes directly to @Imaginatik we need to respond and follow them. Retweet • Republish someone else’s tweet. • Provides content and acknowledges quality material. • Message sent directly to another user. • Great at creating a relationship with followers and connecting with an DM Imaginatik member. • A good choice when going back and forth with a user (which may bore other users). • Categorize our tweets! Ex. #innovation Hashtag • This will show up on searches. • Make our tweets easy to find. © 2012 Lauren Hendrix
  • 13. Proof Twitter handles more 750 tweets per Provides an informal search queries) per second are shared direct contact to a month than Bing on Twitter. company. and Yahoo! (24 billion) 34% of marketers 55% of all Twitter have generated 53% of all Twitter users use the service leads using users use Twitter to to share links to news Twitter, and 20% retweet others. stories & have closed deals. © 2012 Lauren Hendrix
  • 14. Current Audience  Outside the U.S.  Slow and steady increase  Those who “Like” our page, like us enough to attach us to their personal profiles. © 2012 Lauren Hendrix
  • 15. Insights Viral- when someone’s friend shares the story and that someone views it © 2012 Lauren Hendrix
  • 16. Stalk & Capture Facebook is more difficult than our other social networking sites. We cannot reach out directly to other Facebook users. Users must come to us.  When connecting with tweeters, bloggers, etc. invite them to connect with us on Facebook.  Can include Facebook links to Twitter and LinkedIn.  Create exclusive Facebook content that drives users to “Like” our page. QUALITY > Quantity © 2012 Lauren Hendrix
  • 17. Engage & Maintain & Follow Up • Compelling WELCOME TAB with a video like Welcome Tab this video: http://www.dollarshaveclub.com/ Bios Tab • Include Imaginatik employees’ bios • Event photos Photos • Fan photos • Post webinars Videos • Link to YouTube • Embed Facebook link/button to videos Tag • Tag pages we “Like” on our wall and in Posts Comment • on pages walls Make an offer • Like our page and receive _white paper, something useful for CIOs_ Feedback • Give and ask for Cover photo • Up to date with latest webinar/event © 2012 Lauren Hendrix
  • 18. Proof Pages can have unlimited +85 million members Fans. 52% of consumers have stopped following a brand 350 million + users suffer on Facebook because the from Facebook Addiction information became “too Syndrome. repetitive and boring.” © 2012 Lauren Hendrix
  • 19. Current Audience Quality followers:  VP  CIO Not enough:  Followers  Interaction  Clients- Past & Present  Leads © 2012 Lauren Hendrix
  • 20. Current Audience Insights © 2012 Lauren Hendrix
  • 21. Insights © 2012 Lauren Hendrix
  • 22. Stalk & Capture Imaginatik &Employees:  Connect with current connections at client companies & those we meet at conferences  Send a personalized message  Send links to other social networking sites  Offer your help View groups focused on:  Innovation  New product development QUALITY > Quantity In these groups:  Select those who are VP, CIO, etc…  Send a personalized message to connect © 2012 Lauren Hendrix
  • 23. Engage & Maintain & Follow Up Say “Hello” to followers Other Groups:  Answer questions  Pose Questions  Link people to our innovators who can help! Imaginatik’s Group:  Mix it up: Offer tips and tricks, not just information about our latest blog post.  Solicit: Ask followers what they want from Imaginatik  Questions: Poll, answer and ask questions on our site and group sites we are apart of  Change status headline every day © 2012 Lauren Hendrix
  • 24. Proof Executives from all Fortune 500 +85 million 5.3 + billion companies are members searches in 2012 LinkedIn members. LinkedIn is the most 2 new members 161 million effective SM tool signs up every members in 200+ for B2B companies: second. countries 65% acquired a customer from LI. © 2012 Lauren Hendrix
  • 25. Current Audience (Website) © 2012 Lauren Hendrix
  • 26. Traffic & Engagement © 2012 Lauren Hendrix
  • 28. Blog Insights  Above 1,000 views in July!  Since the Navi's interview, there have been 266 views!  SM is helping lead readers to our blog! © 2012 Lauren Hendrix
  • 29. Stalk & Capture Employees:  Reach out to current quality contacts  Engage them by sharing tips on our website, in a blog or in an upcoming webinar. SM sites:  Utilize Twitter and LinkedIn as search engines.  Find quality contacts  Invite contacts to blog for us  Invite contacts to share brilliant innovation ideas.  Contact and share website, blog and webinar content. © 2012 Lauren Hendrix
  • 30. Engage & Maintain & Follow Up “WEBINAR WEDNESDAY”  Pre Webinar:  Advertise on all SM sites  Advertise benefits and prizes  Share with all clients or Leads  Webinar countdown  Post Webinar:  Post questions on all SM sites about slides or issues discussed during the webinar  Announce success  Announce winners (directly tag companies and people) © 2012 Lauren Hendrix
  • 31. Engage & Maintain & Follow Up Blogging  Invite experts to blog for Imaginatik and to subscribe/follow  On all SM sites:  Pre Blog  Announce upcoming blog topic  Ask people what their opinion is on the topic  Blog countdown  Blog Teasers (bits and pieces of the blog)  Post Blog  Ask opinions on the blog  Ask readers what they want to hear next Positions Imaginatik as the expert  Drop links onto social bookmarking sites:  StumbleUpon, Digg, Reddit © 2012 Lauren Hendrix
  • 32. Proof Facebook is the In a survey, 60% of Social networks and leading source of B2B companies blogs account for referred social media acquired a customer 23% of all time spent traffic to websites at via blogs. online. 26%. 57% of B2B marketers Social networks and say SEO has the SEO leads have a blogs account for biggest impact on 15% close rate. 23% of all time spent their lead generation online. goals. © 2012 Lauren Hendrix
  • 33. Google + & YouTube  Google + & Average visitors Google+ is adds YouTube are not spend 15 minutes 625,000 new users priorities per day on every day. YouTube.  They must be kept up-to-date Google+ was the Student is the fastest social  We have them number one network to reach 10 occupation on million users at 16 to maintain a Google +. presence days. © 2012 Lauren Hendrix
  • 34. FUTURE: Priorities Website’s Webinar & Blog LinkedIn Twitter Facebook Google + & YouTube © 2012 Lauren Hendrix
  • 35. THE FUTURE: Audience Search Engage Maintain Information & Adoration We caught that Tweety Follow Bird! © 2012 Lauren Hendrix
  • 36. THE FUTURE: Messaging Types: Content Dispersion Across all Pre Event Consistent platforms During Event Personalized Immediately Post Event Up-to-date Targeted © 2012 Lauren Hendrix
  • 37. THE FUTURE: Evaluation  2 week check up  Hootsuite & Google Analytics  Visit all social networking sites and record the numbers:  New followers  Retweets  Mentions  Page views.. Etc…  Track in a spreadsheet  If approached by a client, ask: “How did you hear about us?” © 2012 Lauren Hendrix
  • 38. FUTURE: Ideas Website bios: Moving .gifs instead of photos Introduce:SlideShare http://www.slideshare.net/  Can attach blog and presentations without “presenting”  Appears on profile and updates in network feeds  SlideShare draws 60 million visitors per month  For B2B marketers, it attracts 3X more traffic from business owners than any other social media site. © 2012 Lauren Hendrix
  • 39. Why use Social Media? It is an essential Lead-Nurturing tool. © 2012 Lauren Hendrix
  • 40. Future Ideas More to come from the lovely Caitlin Mann… © 2012 Lauren Hendrix
  • 41. (some) References…. Although Facebook is the most important social media lead generation tool for b2c marketers (with 77% saying they had had acquired a customer through Facebook, compared to 60% for a company blog), among B2B companies, LinkedIn was the most effective, with 65% having acquired a customer through the professional network, followed by company blogs (60%), Facebook (43%), and Twitter (40%). (Marketing Charts) Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99 One-third of global b2b buyers use social media to engage with their vendors, and 75% expect to use social media in future purchases processes. Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99 executives need to be involved in social media. 77% of buyers say they are more likely to buy from a company whose CEO uses social media. 94% said C-suite social media participation enhances a brand image. And 82% of employees say they trust a company more when the CEO and leadership team communicate via social media. Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99 of consumers say they have stopped following a brand on Facebook because the information it posted had become “too repetitive and boring.” Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99 % of marketers have generated leads using Twitter, and 20% have closed deals. Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99 55% of all Twitter users use the service to share links to news stories, and 53% retweet others. Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99 57% of B2B marketers say SEO has the biggest impact on their lead generation goals. Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99 According to research by HubSpot, “SEO leads have a 15% close rate, on par with the close rate for direct traffic, and ahead of referrals (9%), paid search (7%), social media (4%), and outbound leads (2%).” Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99

Editor's Notes

  1. Americans spend more time using social networks more than they do e-mail.In June alone, U.S. Internet users spent about 22.7% of their online time on social networking sites (up from 15.8% a year ago.)One-third of global b2b buyers use social media to engage with their vendors, and 75% expect to use social media in future purchases processes.Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99 Top executives need to be involved in social media. 77% of buyers say they are more likely to buy from a company whose CEO uses social media. And 82% of employees say they trust a company more when the CEO and leadership team communicate via social media.Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99 
  2. Americans spend more time using social networks more than they do e-mail.In June alone, U.S. Internet users spent about 22.7% of their online time on social networking sites (up from 15.8% a year ago.)One-third of global b2b buyers use social media to engage with their vendors, and 75% expect to use social media in future purchases processes.Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99 Top executives need to be involved in social media. 77% of buyers say they are more likely to buy from a company whose CEO uses social media. And 82% of employees say they trust a company more when the CEO and leadership team communicate via social media.Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99 
  3. First we need to establish who our audience is for each social media outlet and how we can pursue our future audience.
  4. The ideal future audience is not corporations on twitter, Facebook, etc.. But it’s real people with their own private accounts. Imaginatik needs to reach out to VPs, CIOs and high influencers who have a large reach. The future audience should be active in innovation: tweeting about it, blogging about it, what have you. To find these, we need to be active in groups and conversations going on. Groups and conversations regarding innovation and that include thought leaders in innovation or product development at top companies.BEWARE: Company Facebook pages are maintained by social media experts, not CIOs and VPs.
  5. Some side audiences we can shoot for to obtain exposure for Imaginatik are personal bloggers, tweeters, innovation writers and media contacts. If we develop a relationship with these key people, through direct messaging or providing material for them, we can gain exposure. Imaginatik may be included in their writing . If these people have a huge influence/large audience, then we gain exposure.
  6. So how are we going to go about obtaining a quality future audience? We’re going to consistently1. Search: for those who are innovation active and influencers. Search those hashtagging innovation, tweeting at our company and current followers2. Engage: those we find in direct message, respond to their messages, Following them3. Then provide them with quality content- give them information and adoration and they will follow us. 4. In return, we will follow them5. One of the most important steps is maintaining our relationship. Continuing to directly contact these audiences. Direct message them, hashtag, tweet, etc..
  7. Our current Twitter audience consists of those we are following, those who follow us and those who are hashtagging #Imaginatik.We are following a mix of current and past clients as well as innovative companies and innovation focused individuals. We have very little CIOs and VPs.Imaginatik has a large amount of personal accounts following us. Most accounts are individuals who tweet about innovation. There are no CIOs and very few VPs following Imaginatik. This must be fixed. 40% of Imaginatik followers are in the U.S. We MUST remember that this is not a numbers game. We need to focus on the quality of our followers. QUALITY > Quantity
  8. Most Twitter traffic comes from direct link clicks and Facebook. Recently, tweeting has picked up in July resulting in more twitter site visits and more mentions of #Imaginatik. The webinar spurred many to hashtag Imaginatik and spread the webinar announcement.
  9. 1. Search: Those who are innovation active and influencers. Search those hashtagging innovation, tweeting at our company and current followers2. Engage: Direct message, respond to one of their tweets, Follow them3. Provide them with information and adoration and they will follow4. They will Follow our page5. DM, Hashtag, Tweet at, Respond, etc
  10. Even though we have few likes, we have an extended reach at 817 in U.S. 817 is a good number because we know that our material has potential to be shared and go viral.It is important to maintain a Facebook, however it does not influence our B2B as much as LinkedIn or Twitter are capable of.
  11. 36% of our current group members hold a position of Director or above which is in our future audience target range. 16% of members are involved in business development. This is not totally discouraging through because there are many job titles. This statistic just points out that 16% are in the business development function. Customer acquisition is very high for LinkedIn. In a recent poll, 61% of B2B businesses have acquired a customer via LinkedIn. HOORAY!
  12. We’ve experienced a decrease in LinkedIn group members.  Discussions are continuing as seen in the top graph, however we are not generating enough group traffic and engaging our current members to invite other members.
  13. To fix our LinkedIn problems, we must acquire quality members.
  14. B2b marketers believe social media is critical to organic search success. Marketers rate social media as the second-most importantfactor (64%) in search, behind only strong content (82%). (BtoB Magazine)Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99
  15. Over the last month, our website was visited 3,318 times and had 10,762 page views. The majority of visitors were new visitors! This is key as we are trying to generate more leads.
  16. Visit- how many individuals have visited the pagePage View-shows the number of total page downloads regardless of how many computers have executed that page/ “reloads" 
  17. Innovation is the most popular blog topic. In the past month, the busiest day had 224 views! Our blog is generating decent traffic. Not all readers are commenting though. It would be great if we could engage readers into commenting.There are 86 followers of the blog. We should pitch “following” our blog more over our social media outlets.Readers are generally led to the blog through search engines or our website: imaginatik.com
  18. having acquired a customer through the professional network, followed by company blogs (60%)
  19. Although Facebook is the most important social media lead generation tool for b2c marketers (with 77% saying they had had acquired a customer through Facebook, compared to 60% for a company blog), among B2B companies, LinkedIn was the most effective, with 65% having acquired a customer through the professional network, followed by company blogs (60%), Facebook (43%), and Twitter (40%). (Marketing Charts)Read more at http://www.jeffbullas.com/2012/07/24/72-fascinating-social-media-marketing-facts-and-statistics-for-2012/#trE8PrZMguKCD4oR.99