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Design

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About

I help organizations Simplify complex, hard to navigate, sprawling websites Focus distributed, silo’d teams on the customer Create new services, products, apps and websites Move services online Make sites mobile-friendly & responsive Gain a clear picture of who the customers are Ensure the experience is driven by user and organization goals Consistently measure the user experience Train, mentor and upskill teams on user experience to build in-house capacity Lead content governance workshops and guide content strategy I am a user centered design consultant specializing in designing engaging experiences. I engage clients by planning and leading user centered design activities thr.