Knowledge as a Service: Drastic performance and cost impact by applying the knowledge based way of software development. Minimal use of hard code, extremely user friendly and maximum agility. The business can easily adjust business knowledge in knowledge based applications without IT intervention. Time to market is at least 6 times faster!

1. Intelligent Technology:
Optimizing the Knowledge Driven
Enterprise
Match™ Technology Suite:
Lean, agile and high performing knowledge based technology
to boost sustainable competitive advantage
Knowledge Values
Prof. Dr. Larry Lucardie
Copyright
©
2010,
Knowledge
Values.
All
Rights
Reserved. Intelligent
Technology:
OpCmizing
the
Knowledge
Driven
Enterprise

2. Knowledge Based software development with Match™...
... results in maximum software development flexibility, speed and drastic ICT cost cuttings
Project Design & Time to Market
Business Analysis Design Specification Build & Test Implement
Portfolio Development Traditional Software
Stock Development:
16 months
3 months 3 months 2 months 6 months 2 months
Time to Market
Functional Analysis System Build & Test Implement Intelligent Software
& Specification Specification
Requirement
Specification:
3 months 1 month 6 months 2 months 12 months
Time to Market
Functional Analysis (Web) Services Deploy Intelligent (Knowledge
& Specification Delivery Based) Software
Development:
3 months 3 months < 1 month 6 months
Intelligent Software Specification: Intelligent Software Development:
✓ Immediate validation and feedback ✓ Immediately executable with mimimum hardcode
✓ Consistent, optimized business rules ✓ Flexible application design and maintenance
Copyright
©
2010,
Knowledge
Values.
All
Rights
Reserved. Intelligent
Technology:
OpCmizing
the
Knowledge
Driven
Enterprise 2

3. Lean, agile and transparent Match™ Knowledge Technology ...
... results in rapid, user centric and intuitive application development with minimum hard code
Intelligent Software
Development with digital Lean, agile application development:
Match™ Knowledge Bases
System Testing ✓ L(ine)-Model instead of V-model (mostly
combined with the Waterfall model)
guarantees swift “One (First) Time Right”
✓ Software requirement specifications are
directly executable: generating a working
Global Design V-Model not Integration Testing
needed anymore! application in the blink of an eye!
✓ Executable, interactive requirements
enable optimal co-creation of applications
Detailed Design Unit Testing
✓ Optimal user centric: made to measure
✓ Total Time to Market at least 6 x faster
Coding / Building
✓ Drastic ICT cost cuttings
Copyright
©
2010,
Knowledge
Values.
All
Rights
Reserved. Intelligent
Technology:
OpCmizing
the
Knowledge
Driven
Enterprise 3

4. Lean, agile and transparent Match™ Knowledge Technology ...
... performing as the intelligent enterprise knowledge cortex
Intelligent Cores Intelligent Straight Through Processing Intelligent Front Ends Segmentation & Interaction
✓ Contextual knowledge transfer
Lean Customer, User and
✓ Interactive, dialogue driven
Application Interaction OEM Systems enterprise knowledge
✓ Rapid learning loop
Match™ Knowledge Base System Inference Machine Automation & Adaptation
Process Backend
Lean Knowledge Infrastructure: Knowledge Knowledge ✓ Capture (people, system, paper)
Agile Business Logics Base GUI Base scale and automate business
Knowledge logics (= enterprise knowledge)
Agile GUI Layer
Base
Agile Automation ✓ Digital enterprise knowledge is
one on one application / GUI
Data/Information Optimization
DataBase Systems External Data Sources Information Systems ✓ Extract hidden business logics
Data / Information Systems ✓ Check correctness, complete-
Layer ness and consistency of data
Security Systems Development Systems OEM Systems and information
Copyright
©
2010,
Knowledge
Values.
All
Rights
Reserved. Intelligent
Technology:
OpCmizing
the
Knowledge
Driven
Enterprise 4

5. Lean, agile and transparent IT Infrastructure ...
... created by capturing Business Logics in various integration scenarios
Copyright
©
2010,
Knowledge
Values.
All
Rights
Reserved. Intelligent
Technology:
OpCmizing
the
Knowledge
Driven
Enterprise 5

6. Lean, agile and transparent IT Infrastructure ...
... through application of Knowledge Based back-end connections
Information Based back-end connections: Knowledge Based back-end connections:
✓ Each connection needs to be custom coded ✓ Loosely coupled connection require less code and maintenance
✓ Customized connections ✓ Loosely coupled connections
✓ Impact of change: adjusting each connection ✓ Impact of change: adjusting on abstraction layer level
1 2 3 4 5 Intelligent Abstraction Layer
1 2 3 4 5
Copyright
©
2010,
Knowledge
Values.
All
Rights
Reserved. Intelligent
Technology:
OpCmizing
the
Knowledge
Driven
Enterprise 6

7. Knowledge Based software requirements engineering ...
... has a drastic impact on the commercial Business Model reducing cost levels up to 55% !
Copyright
©
2010,
Knowledge
Values.
All
Rights
Reserved. Intelligent
Technology:
OpCmizing
the
Knowledge
Driven
Enterprise 7

8. Smart Solutions
Smart Application Development Smart Requirement Engineering Smart Business Process Intelligent Product Model Intelligent Service Desk
Management
Smart Multi Channel Customer Intelligent Web Self Service: Smart Enterprise Content Intelligent Testing Intelligent Dashboard
Contact from “Search” to “Find”
Copyright
©
2010,
Knowledge
Values.
All
Rights
Reserved. Intelligent
Technology:
OpCmizing
the
Knowledge
Driven
Enterprise 8

9. Smart Client Cases
Project Explore
Co-creation Invite
RELIABLE AND FLEXIBLE
Fronteer Strategy
Amsterdam, 25 november 2009
Intelligent IVR
Intelligent Clinical Paths Intelligent Online Mortgage Advisor Intelligent Regulation Management Intelligent Service Desk
Intelligent Scripting
Smart Requirement Engineering (NEN 2580)
Smart Multi Play Help Desk
Intelligent Product Model
Smart Multi Channel Award Winning Intelligent Service Desk Intelligent Online Education Advice Intelligent Data Model
Smart Rabo Web
Customer Care Intelligent Workflow Management
Intelligent Application Provisioning
Copyright
©
2010,
Knowledge
Values.
All
Rights
Reserved. Intelligent
Technology:
OpCmizing
the
Knowledge
Driven
Enterprise 9