Personal Information
Organization / Workplace
Paris Area, France France
Occupation
Account Manager @ Oracle, helping Retail businesses deliver a consistent, nimble and innovative customer experience
Industry
Technology / Software / Internet
About
A customer experience professional with 17 years of experience in CRM & CX focused on driving business value through engagements with clients around customer acquisition, retention, and customer service.
skilled in the development, presentation and management of diverse engagements into the manufacturing, retail and distribution sectors. My focus now is to continue to connect with customer service and operations executives and business transformation leads within the retail market. I am passionate about working with my clients to achieve substantial costs savings, efficiency improvements and service enhancements by adopting the latest digital customer engagement software-as-a-service cap...
- Presentations
- Documents
- Infographics
Ces 2018 Trends to Watch
Rob Blaauboer
•
6 years ago
Conférence Availpro - Nouvelles tendances de distribution hôtelière
Availpro
•
12 years ago
Social Commerce - E-Commerce One to One Monaco
julien_c
•
13 years ago
The Power of Brand Advocates for B2B
Zuberance
•
12 years ago
Field Guide to Brand Advocates
BzzAgent
•
13 years ago
Reseaux sociaux professionnels : Quelle opportunité ?
AXIZ eBusiness
•
13 years ago
Guide Social Media 2012
Agence Eurospreed - Wellcom
•
12 years ago
Vitrue Social Media Solutions - Client: American Express
Danielle Penn
•
13 years ago
Cloud Computing and Amazon Web Services
Aditya Jha
•
15 years ago