Jyoti Chopra

New Delhi Area, India India

Business Process Re-engineering | Change Management | ITSM | Black Belt, Lean-Six Sigma | Appreciative Inquiry

Technology / Software / Internet

Passionate to drive growth by converting traditional "ANALOG" businesses to DIGITAL ones using the potential of modern online technologies and data, and also drive operations in the rapidly changing digital sectors like mobile applications, social media and related applications. KEY RESPONSIBILITIES - Drive CHANGE | Make 'DIGITAL' integral to the strategy | Build agility, speed, and data SKILLS AND EXPERTISE - Process Assurance | Experienced in multinational remote collaboration | People Management Practices | Keen Follower of Appreciative Inquiry | Digital Marketing TOOLS EXPERTISE - ITSM tool: REMEDY | Business Process Modelling Tool: ARIS | DMS | EPM | MindMap | SHARE POINT Desig...