Jolene Smith

Phoenix, Arizona Area United States

MIS Coordinator

Technology / Software / Internet

Experienced in IT service desk leadership and management as well as extensive desktop support, large-scale software migrations, change control and migration management, and network and server management in a nationwide corporate environment. Use changing technology for the greatest efficiency, and to train users quickly and effectively. I have over 16 years experience in Service Desk Leadership as well as Desktop Support, and 2 years teaching technology to students of all ages; I have taught MCSE and Network + courses to Adult students and Internet and Office classes to 8th graders. Desktop Support to include but not limited to laptop and desktop imaging, I-phone, blackberry server an...