Joy Gallant

Greater Boston Area United States

Manager - Helpdesk and Telecommunications

A. Manager, IS Helpdesk and Telecommunications-manages and leads Helpdesk support and Telecommunications. The Manager, Communications provides technical and managerial leadership for Health Alliance Hospitals. Responsible for all areas of management for telecommunications and Helpdesk 24/7 operations, hospital owned equipment, circuits, capacity planning, and strategic development, installing, managing, operating and maintaining the voice network serving over multiple locations within central/northern Massachusetts. In addition, she also manags clients, equipment and service for a 7/24/365 integrated switchboard and answering service department. This area also serves as a pivotal point wi...