Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Partnerships, Revenue, Client Solutions & Customer Success
Industry
Technology / Software / Internet
About
• Experienced and successful in US and international startup, turnaround, and corporate environments.
• Solid understanding of key business drivers to strengthen revenue, profit, and market share.
• Builds and leads sales & Client Solutions, business development, customer engagement and success, and operational excellence initiatives that positively impact the long-term trajectory of the organization.
• “Customer Success” Evangelist – Strong proponent of analytics driven customer enablement and proactive engagement leading to successful customers with reliable renewal revenue forecasting
• Builds high-performance teams, champions positive change, develops future leaders, and empowers s...
Likes
(2)How to Align Customer Success Management with Services / Support / Training
Gainsight
•
9 years ago
New Customer Onboarding in a Low-Touch Model
Gainsight
•
7 years ago
Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Partnerships, Revenue, Client Solutions & Customer Success
Industry
Technology / Software / Internet
About
• Experienced and successful in US and international startup, turnaround, and corporate environments.
• Solid understanding of key business drivers to strengthen revenue, profit, and market share.
• Builds and leads sales & Client Solutions, business development, customer engagement and success, and operational excellence initiatives that positively impact the long-term trajectory of the organization.
• “Customer Success” Evangelist – Strong proponent of analytics driven customer enablement and proactive engagement leading to successful customers with reliable renewal revenue forecasting
• Builds high-performance teams, champions positive change, develops future leaders, and empowers s...