Personal Information
Organization / Workplace
Southampton, United Kingdom, Hampshire United Kingdom
Occupation
Professional Problem Solver. IT Continual Service Improvement. Partner Thinking Dimensions Global
Website
www.thinkingdimensionsglobal.com
About
John is currently the Operations Director of Thinking Dimensions (UK) a position he has held since the UK Company was established in 2007. He is responsible for the day to day operation of the company and the growth of the business around the KEPNERandFOURIE™ range of products in the field of Continual Service Improvement.
John has been involved in development, marketing and delivery of the KEPNERandFOURIE™ products since 1997 in the EMEA region working with organisations in IT, Finance, Pharmaceutical, Aerospace and Education at various levels dependent on the customer needs.
John started his professional career as a teacher in Rhodesia in the early 1970’s at a number of schools as a
Tags
root cause analysis
kepnerandfourie
incident management
language of risk
risk
apollo 13
cybersecurity
managing process
making decisions
thinking processes
potential problems
intuitive
process management
questioning techniques
core issues
prioritize
critical thinking skills
stakeholders
project management
problem management
fault finding
divergent thinking
mttr
convergent thinking
service recovery
root cause
problem solving
decision making
technical cause
See more
- Presentations
- Documents
- Infographics
Internal communication and employee engagement by Rachel Miller
Rachel Miller
•
10 years ago
Stakeholder Communication
Anand Subramaniam
•
14 years ago
Root Cause Analysis By Deepak
DEEPAK SAHOO
•
11 years ago
Root cause analysis - tools and process
Charles Cotter, PhD
•
9 years ago
Problem Management
Abhishek Agnihotry
•
10 years ago
The Disruptive Nature of Digital Learning: Ten Things We've Learned
Josh Bersin
•
7 years ago
Basic Six Sigma Presentation
vivekissar
•
13 years ago
Thinking Dimensions Global Annual Partners' Meeting
thinkingdimensionsglobal
•
9 years ago
Business and ITSM on the same page at last! ITIL, TOGAF and COBIT working together
CTE Solutions Inc.
•
10 years ago