1. Operations Supply Chain Management
Dr. Jeannice Fairrer Samani, MBA
Text: Management Operations Management Roberta
Russell & Bernard W. Taylor, III
Learning Objectives of this Course Gain an appreciation
of strategic importance of operations and supply chain
management in a global business environment
Understand how operations relates to other business
functions Develop a working knowledge of concepts and
methods related to designing and managing operations
and supply chains Develop a skill set for quality and
process improvement.
Overview: 1. Integration of Operations that meets the
needs for Technology application.
2. Organization of This Text: Part I – Operations
Management Intro. to Operations and Supply Chain
Management: Chapter 1 (Slide 5) Quality Management:
Chapter 2 (Slide 67) Statistical Quality Control: Chapter 3
(Slide 120) Product Design: Chapter 4 (Slide 186) Service
Design: Chapter 5 (Slide 231) Processes and Technology:
Chapter 6 (Slide 276) Facilities: Chapter 7 Human
Resources: Chapter 8 (Slide 402) Project Management:
Chapter 9 (Slide 450) 1 -2

2. 3. Organization of This Text: Part II – Supply Chain
Management Supply Chain Strategy and Design: Chapter
10 (Slide 507) Global Supply Chain Procurement and
Distribution: Chapter 11 (Slide 534) Forecasting: Chapter
12 (Slide 575) Inventory Management: Chapter 13 (Slide
641) Sales and Operations Planning: Chapter 14 (Slide 703)
Resource Planning: Chapter 15 (Slide 767) Lean Systems:
Chapter 16 (Slide 827) Scheduling: Chapter 17 (Slide 878) 1
-3