The document discusses the issues with quality inspection and argues that quality is best achieved through improving production processes rather than inspection. It provides several quotes supporting this perspective, including that inspection does not improve or guarantee quality as it is too late since quality is already in the product. It also notes that while companies have quality control departments, they take quality responsibilities away from those who can most contribute to quality improvements.
2. Testing is evil
“More correctly, the process of inspecting software to improve
its quality is at best misguided and at worst downright stupid.”
3. W. Edwards Deming
“Quality comes not from inspection, but from improvement of the
production process..”
“Inspection does not improve quality, nor guarantee quality.
Inspection is too late. The quality, good or bad, is already in the
product. As Harold F. Dodge said, ‘You can not inspect quality into a
product.’.”
“Every company has a quality control department. Unfortunately,
quality control departments have taken the job of quality away from
the people that can contribute most to quality”
Quotes from “Out of the Crisis”
10. “High performance groups
emerge when people have the
courage to make commitments
to co-create a new and different
future.”
Stephen Denning
Innovation & Performance Teamwork
11. “Agile isn’t a product development methodology,
it’s a fundamental change to the way we treat
work and workers.”