Delivering Personalised Services for Kent VCS
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This presentation was used in a workshop for community and voluntary sector organisations in Kent. The aim of the workshop was to explore providers\' preparedness for delivering personalised social care and universal services to individuals.
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Delivering Personalised Services for Kent VCS
- 1. James Lampert & Iain Inglis Personalisation Project Managers, KASS East Kent Voluntary and Community Sector Conference 9 th July 2010 Checking your progress in delivering personalised services
- 4. Progress for Providers 1. Leadership and Strategy 2. Creating a Person Centred Culture 3. Community Focus 4. Support Planning and Review 5. Finance 6. Human Resources 7. Marketing 8. Reviewing and improving our service
- 6. Time to read….. 10 minutes 1. Leadership and Strategy 2. Creating a Person Centred Culture 3. Community Focus 4. Support Planning and Review 5. Finance 6. Human Resources 7. Marketing 8. Reviewing and improving our service
- 7. Time for creative thinking….. Define your knowledge of your progress A picture of Kent VCS providers in 2012