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Patented Population Management
Creating Value Based Healthcare




Presented by:
Jack Hill, Partner



                                  © 2011 Accountable Care Solutions Group, LLC
 JUNE, 2011
                                                           Your Logo
Contents

• Key Family of Companies and who we are; Why KBA, AHDI & ACSG?




• Value Based Healthcare for Tomorrow…Turning Data into Intelligence
  and the future delivery of integrated healthcare

• ACO Development with Patented Population Management
                                                                       1
Key Family of Companies

 Key Benefit Administrators - KBA
     Provides administrative infrastructure for population management
     Risk management specialists
     Highly integrated administrative infrastructure necessary to support healthcare budget
      management

 American Health Data Institute - AHDI
     A data warehouse and targeted utilization management partner that combines all the
      necessary elements for controlling healthcare costs from both the demand and supply
      side of the healthcare equation
     A Premier Partner of TriZetto – The largest claims software vendor in the U.S.
          TriZetto represents 353 Payers (62% of all BCBS Organizations), 173 Million Lives
           Under Contract (36% of Managed Medicare), and 144 Million Lives in Production
           (Processing 38% of Managed Medicaid)

 Accountable Care Solutions Group, LLC - ACSG
     A distribution and consulting firm for managed care strategies and development,
      uninsured mitigation programs, and the Patented Population Management processes
      applicable to any payer segment                                                 2
Key Family of Companies

• Size and Stability – The Key Family was founded in 1979 as a full-service group benefits
  administration firm specializing in self-funded medical plans. Since that time, the Key Family has
  grown to become one of the country’s largest independently owned third party administrators,
  supporting a wide variety of group benefit plans. With its two major locations in Indianapolis,
  Indiana, and Fort Mill, South Carolina, the Key Family is a commonly held group of benefits-related
  organizations with over 400 employees, over 3,000 corporate customers, and over 500,000
  members under management.
• Integrated Systems - All of our systems, nurse coaches, case management and disease
  management are all connected. This allows our systems, in combination with AHDI, to deliver
  meaningful information so that our clients can make critical decisions relative to their integrated
  system or healthcare plan.
• Reporting – AHDI utilizes the payers’ medical and Rx claims data to develop standard reports. In
  combination with these statistics, an expansive industry data set, and sophisticated analytical tools,
  AHDI performs multiple analysis necessary to evaluate costs, quality and efficiency. Ordinary
  claims data is transformed into powerful, actionable intelligence.
• Resources - As part of our package, you will have access to a Medical Director and ERISA
  Attorney to assist you with plan design, HIPAA compliance, COBRA issues and Healthcare Reform.
• Planning - It is not just about what happens during an “ACO readiness assessment” or the
  inaugural launch of an integrated healthcare solution; it’s truly about supporting the demands of
  your local payer community and ensuring that value is delivered.
                                                                                                       3
AHDI: Calculation of Value Based Healthcare

• Effectively control healthcare costs while improving health quality, the
  following data must be analyzed:
    – Population health statistics
    – Provider data: quality, cost and compliance

• To ensure standardization, implement the application of the same
  statistical measures across all payers

• The American Health Data Institute (AHDI) has been measuring
  population health and provider data in order to provide actionable
  intelligence to payers

• AHDI has been the central technology engine among a variety of payers
  in any given geography

                                                                             4
AHDI: Provider Practice & Cost Deviation


• Provider practice and cost deviations
   –   Practice patterns which result in low total costs for the types of illnesses comparable to other
       physicians of the same specialty (cost efficiency index)
   –   Delivery of high levels of post-primary preventive care services for chronically ill patients
   –   Patterns of clinical and billing practices that avoid service up-coding, services that are not
       appropriate for the diagnosis, invalid diagnostic coding and services performed more frequently
       than typically appropriate.

• It has been statistically validated that Endorsed Providers are on
  average 40% less expensive than providers who do not pass the three,
  clinically based tests
• There are on average 15% Non-Endorsed Providers in areas where
  there are enough episodes to statistically measure
• It has been actuarially validated that Non-Endorsed Providers on
  average will add 10% excess cost to an employers health plan costs

                                                                                       6                  5
AHDI: Results


• AHDI’s Chronic Disease Management Program has documented the
  following results:
   – Multiple payers in two different large geographic areas of the country saved
     between 6.4% and 7.3% of medical claims cost each year by using the AHDI
     model for managing chronic conditions


   – After 5 years these multiple payers
     saved between 11-17% of medical
     claims cost by using the AHDI model
     for managing chronic conditions




                                                                   7                6
AHDI: Results
Self Funded Employer Groups – Case Studies for 200-1,000 Employee Lives


                      Company 1 Textile Manufacturer - Healthcare Index 1.22                                   Company 2 Trucking Company - Healthcare Index 1.21

                       $6,000,000          Company 1                            Trend                                                                              Company 2         Trend
                                                                                                                                         $6,000,000
                       $5,000,000
                                                                                                                                         $5,000,000
Total Medical Costs




                                                                                                                   Total Medical Costs
                       $4,000,000
                                                                                                                                         $4,000,000
                       $3,000,000                                                                                                        $3,000,000
                       $2,000,000                                                                                                        $2,000,000
                                                                                                32%
                       $1,000,000                                                              Savings
                                                                                                                                         $1,000,000                                               17%
                                                                                                                                                                                                 Savings
                              $-                                                                                                                   $-
                                    2005     2006      2007                     2008    2009    2010                                                        2005   2006   2007     2008   2009   2010

                                                                          Company 3 City Government - Healthcare Index 1.25

                                                                                                Company 3                                Trend
                                                                               $7,600,000

                                                                               $6,600,000
                                                         Total Medical Costs




                                                                               $5,600,000

                                                                               $4,600,000                                                          12%
                                                                                                                                                  Savings
                                                                               $3,600,000

                                                                               $2,600,000

                                                                               $1,600,000                                                                                      8                   7
                                                                                               2008         2009                                 2009
The Role of ACSG within an Integrated
Healthcare Management System
 The services work together to provide an end result where the whole is greater
 than the sum of its parts.
                      *                   Employer       * Step Down
       On-site               Data
                                           Benefit          UM
                          Warehousing
       Testing                            Consulting     Management


       Gain                Data Drill                     Ongoing
                                           Employer
      Sharing                Down                        Educational
                          Capabilities     Stop Loss     Resources
     Formulas

                                             Small
                      *                                     Health
                                                                                Clinically

                                                                       =
     Physician            Geographic       Employer
                          Benchmarks       Financial
                                                             Risk
     Profiling
                                            Targets      Assessments

 *
     Predictive
                      *
                           Episodic
                                         * Recognition
                                                         Wellness
                                                                           Integrated Network
                                          of High Cost
     Modeling              Analysis         Patients     Programs          Delivery of Quality Healthcare
 * Chronic            * Treatment           Member        Personal
                                                                           Controlled Healthcare Costs
    Disease
                           Criteria
                          Compliance
                                           Incentive       Health               Healthier Members
  Management                               Program        Records

      Structural      *                  * Employee      * Employer
                       Professional
     Organization
                        Telephonic         Healthcare     Healthcare
        Phys
      Hosp/etc        Nurse Coaching        Indexing       Indexing

 * Gain Sharing           Hospital/         Medical         ACO
       Distribution       Physician         Referral       Medical
     Methodologies
                          Discounts         Control        Director                                         8
 *Items incorporated in United States Patent #7,711,577
What Could ACSG Bring to Your Community?

                                      Clinically
                                     Integrated
                                      Network


                  CMS                Employer 1         Employer 2



                                                            Blue Cross &
                                            TPA 2
                                                          Blue Shield Plan




                              Data Extract to AHDI
        Individual & Aggregate Employer
                                                           ACO Reporting
               Reporting Package



                                      Gain Sharing
                                                    ACO Distribution – Hospitals &
             Employer Distribution
                                                              Physicians
                                                                                     9
The Role of Your ACO with our Patented
Integrated Healthcare Management System

                       A proven system of
                       population management that
                       can assist medical providers
                       in their management of new
                       payment reforms under
                       Medicare, Medicaid,
                       commercial health plan risk
                       contracts, and proprietary
                       employer health plan
                       management.


                                                 10
Population Management Patent – So What?


                  • Patent awarded in 2010.
                  • Identifies patients from a covered population likely to
                    generate expensive healthcare, determines whether
                    they have received healthcare services, sets up a
                    regimen of care, identifies qualified providers with best
                    practices, and prompts patients to obtain needed care.
                  • Broadly defined definitions on processes that
                    encompass most managed care delivery systems (e.g.,
                    PHOs, HMOs, IPAs, etc.), including ACOs.
                  • Health Economic Zones can be states, zip codes,
                    counties, cities, etc.
                  • US Patent Office did not uncover any “Prior Art”
                    concerning processes being used by any other
                    organization.
                  • Patented processes have been utilized with
                    quantifiable results.


                                                                         11
What is ACSG’s Value? So What?

Support of ACO Infrastructure
•   ACSG through ADHI can support all key elements, such as data warehouse and data
    sources, the use of disease registries to provide physicians and their care teams with
    meaningful information inclusive of reports for tracking financial and clinical performance.
•   Through nurse navigator coaching and beneficiary compliance with minimum levels of
    care;
     –   Interventions can quickly generate savings and ROI
     –   Support of long-term interventions aimed at better managing chronic disease
•   Can support One-sided & Two-sided Models through financial reporting and management.
     –   Can measure all the claims-based clinical quality measures under CMS/ACO regulations
     –   Risk Management model with access to “integrated” reinsurance for Two-sided models.
•   Can support bundled payments, partial and full capitation models.
•   Can support eligibility management for various attribution and commercial membership
    models.
•   Can assist in establishing three-year cost and utilization reporting in addition to trend
    analysis.
     –   Cost and utilization trend reports, mix of services analysis, provider reimbursement analysis,
         utilization management analysis, and disease management and other medical intervention analysis
                                                                                                       12
What is ACSG’s Value? So What?

Support of ACO Infrastructure
•   Operational services:
     –   Access to data to identify and attribute beneficiaries;
     –   Use of our contract rates with ACO participating provider;
     –   Use of our contract rates with providers “outside” the ACO;
     –   Claims adjudication;
     –   Data analysis services performed by our actuarial and analytical staff;
     –   Use of our utilization management services such as nurse navigators, nurse help-line and contracts
         with PBMs; and
     –   Calculation of bonus amounts according to agreed-upon formulas.


•   Can supply ACO with deployment of a proprietary employer based program(s) for
    population management:
     –   Utilizing our proven results;
     –   Utilizing our patented processes;
     –   Utilizing our gain sharing methodologies;
     –   For small and large employers; and
     –   Establishing ACO’s benchmarks for future CMS Medicare launch.
                                                                                                         13
Jack Hill
  Executive Vice President & Partner



          Phone: 630.878.7539
Email: jack.hill@accountablecaresg.com

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Patented Population Management for Value Based Healthcare

  • 1. Patented Population Management Creating Value Based Healthcare Presented by: Jack Hill, Partner © 2011 Accountable Care Solutions Group, LLC JUNE, 2011 Your Logo
  • 2. Contents • Key Family of Companies and who we are; Why KBA, AHDI & ACSG? • Value Based Healthcare for Tomorrow…Turning Data into Intelligence and the future delivery of integrated healthcare • ACO Development with Patented Population Management 1
  • 3. Key Family of Companies  Key Benefit Administrators - KBA  Provides administrative infrastructure for population management  Risk management specialists  Highly integrated administrative infrastructure necessary to support healthcare budget management  American Health Data Institute - AHDI  A data warehouse and targeted utilization management partner that combines all the necessary elements for controlling healthcare costs from both the demand and supply side of the healthcare equation  A Premier Partner of TriZetto – The largest claims software vendor in the U.S.  TriZetto represents 353 Payers (62% of all BCBS Organizations), 173 Million Lives Under Contract (36% of Managed Medicare), and 144 Million Lives in Production (Processing 38% of Managed Medicaid)  Accountable Care Solutions Group, LLC - ACSG  A distribution and consulting firm for managed care strategies and development, uninsured mitigation programs, and the Patented Population Management processes applicable to any payer segment 2
  • 4. Key Family of Companies • Size and Stability – The Key Family was founded in 1979 as a full-service group benefits administration firm specializing in self-funded medical plans. Since that time, the Key Family has grown to become one of the country’s largest independently owned third party administrators, supporting a wide variety of group benefit plans. With its two major locations in Indianapolis, Indiana, and Fort Mill, South Carolina, the Key Family is a commonly held group of benefits-related organizations with over 400 employees, over 3,000 corporate customers, and over 500,000 members under management. • Integrated Systems - All of our systems, nurse coaches, case management and disease management are all connected. This allows our systems, in combination with AHDI, to deliver meaningful information so that our clients can make critical decisions relative to their integrated system or healthcare plan. • Reporting – AHDI utilizes the payers’ medical and Rx claims data to develop standard reports. In combination with these statistics, an expansive industry data set, and sophisticated analytical tools, AHDI performs multiple analysis necessary to evaluate costs, quality and efficiency. Ordinary claims data is transformed into powerful, actionable intelligence. • Resources - As part of our package, you will have access to a Medical Director and ERISA Attorney to assist you with plan design, HIPAA compliance, COBRA issues and Healthcare Reform. • Planning - It is not just about what happens during an “ACO readiness assessment” or the inaugural launch of an integrated healthcare solution; it’s truly about supporting the demands of your local payer community and ensuring that value is delivered. 3
  • 5. AHDI: Calculation of Value Based Healthcare • Effectively control healthcare costs while improving health quality, the following data must be analyzed: – Population health statistics – Provider data: quality, cost and compliance • To ensure standardization, implement the application of the same statistical measures across all payers • The American Health Data Institute (AHDI) has been measuring population health and provider data in order to provide actionable intelligence to payers • AHDI has been the central technology engine among a variety of payers in any given geography 4
  • 6. AHDI: Provider Practice & Cost Deviation • Provider practice and cost deviations – Practice patterns which result in low total costs for the types of illnesses comparable to other physicians of the same specialty (cost efficiency index) – Delivery of high levels of post-primary preventive care services for chronically ill patients – Patterns of clinical and billing practices that avoid service up-coding, services that are not appropriate for the diagnosis, invalid diagnostic coding and services performed more frequently than typically appropriate. • It has been statistically validated that Endorsed Providers are on average 40% less expensive than providers who do not pass the three, clinically based tests • There are on average 15% Non-Endorsed Providers in areas where there are enough episodes to statistically measure • It has been actuarially validated that Non-Endorsed Providers on average will add 10% excess cost to an employers health plan costs 6 5
  • 7. AHDI: Results • AHDI’s Chronic Disease Management Program has documented the following results: – Multiple payers in two different large geographic areas of the country saved between 6.4% and 7.3% of medical claims cost each year by using the AHDI model for managing chronic conditions – After 5 years these multiple payers saved between 11-17% of medical claims cost by using the AHDI model for managing chronic conditions 7 6
  • 8. AHDI: Results Self Funded Employer Groups – Case Studies for 200-1,000 Employee Lives Company 1 Textile Manufacturer - Healthcare Index 1.22 Company 2 Trucking Company - Healthcare Index 1.21 $6,000,000 Company 1 Trend Company 2 Trend $6,000,000 $5,000,000 $5,000,000 Total Medical Costs Total Medical Costs $4,000,000 $4,000,000 $3,000,000 $3,000,000 $2,000,000 $2,000,000 32% $1,000,000 Savings $1,000,000 17% Savings $- $- 2005 2006 2007 2008 2009 2010 2005 2006 2007 2008 2009 2010 Company 3 City Government - Healthcare Index 1.25 Company 3 Trend $7,600,000 $6,600,000 Total Medical Costs $5,600,000 $4,600,000 12% Savings $3,600,000 $2,600,000 $1,600,000 8 7 2008 2009 2009
  • 9. The Role of ACSG within an Integrated Healthcare Management System The services work together to provide an end result where the whole is greater than the sum of its parts. * Employer * Step Down On-site Data Benefit UM Warehousing Testing Consulting Management Gain Data Drill Ongoing Employer Sharing Down Educational Capabilities Stop Loss Resources Formulas Small * Health Clinically = Physician Geographic Employer Benchmarks Financial Risk Profiling Targets Assessments * Predictive * Episodic * Recognition Wellness Integrated Network of High Cost Modeling Analysis Patients Programs Delivery of Quality Healthcare * Chronic * Treatment Member Personal Controlled Healthcare Costs Disease Criteria Compliance Incentive Health Healthier Members Management Program Records Structural * * Employee * Employer Professional Organization Telephonic Healthcare Healthcare Phys Hosp/etc Nurse Coaching Indexing Indexing * Gain Sharing Hospital/ Medical ACO Distribution Physician Referral Medical Methodologies Discounts Control Director 8 *Items incorporated in United States Patent #7,711,577
  • 10. What Could ACSG Bring to Your Community? Clinically Integrated Network CMS Employer 1 Employer 2 Blue Cross & TPA 2 Blue Shield Plan Data Extract to AHDI Individual & Aggregate Employer ACO Reporting Reporting Package Gain Sharing ACO Distribution – Hospitals & Employer Distribution Physicians 9
  • 11. The Role of Your ACO with our Patented Integrated Healthcare Management System A proven system of population management that can assist medical providers in their management of new payment reforms under Medicare, Medicaid, commercial health plan risk contracts, and proprietary employer health plan management. 10
  • 12. Population Management Patent – So What? • Patent awarded in 2010. • Identifies patients from a covered population likely to generate expensive healthcare, determines whether they have received healthcare services, sets up a regimen of care, identifies qualified providers with best practices, and prompts patients to obtain needed care. • Broadly defined definitions on processes that encompass most managed care delivery systems (e.g., PHOs, HMOs, IPAs, etc.), including ACOs. • Health Economic Zones can be states, zip codes, counties, cities, etc. • US Patent Office did not uncover any “Prior Art” concerning processes being used by any other organization. • Patented processes have been utilized with quantifiable results. 11
  • 13. What is ACSG’s Value? So What? Support of ACO Infrastructure • ACSG through ADHI can support all key elements, such as data warehouse and data sources, the use of disease registries to provide physicians and their care teams with meaningful information inclusive of reports for tracking financial and clinical performance. • Through nurse navigator coaching and beneficiary compliance with minimum levels of care; – Interventions can quickly generate savings and ROI – Support of long-term interventions aimed at better managing chronic disease • Can support One-sided & Two-sided Models through financial reporting and management. – Can measure all the claims-based clinical quality measures under CMS/ACO regulations – Risk Management model with access to “integrated” reinsurance for Two-sided models. • Can support bundled payments, partial and full capitation models. • Can support eligibility management for various attribution and commercial membership models. • Can assist in establishing three-year cost and utilization reporting in addition to trend analysis. – Cost and utilization trend reports, mix of services analysis, provider reimbursement analysis, utilization management analysis, and disease management and other medical intervention analysis 12
  • 14. What is ACSG’s Value? So What? Support of ACO Infrastructure • Operational services: – Access to data to identify and attribute beneficiaries; – Use of our contract rates with ACO participating provider; – Use of our contract rates with providers “outside” the ACO; – Claims adjudication; – Data analysis services performed by our actuarial and analytical staff; – Use of our utilization management services such as nurse navigators, nurse help-line and contracts with PBMs; and – Calculation of bonus amounts according to agreed-upon formulas. • Can supply ACO with deployment of a proprietary employer based program(s) for population management: – Utilizing our proven results; – Utilizing our patented processes; – Utilizing our gain sharing methodologies; – For small and large employers; and – Establishing ACO’s benchmarks for future CMS Medicare launch. 13
  • 15. Jack Hill Executive Vice President & Partner Phone: 630.878.7539 Email: jack.hill@accountablecaresg.com