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1 | Department (slide master)
Looks can be deceptive.
Fight counterfeits
to protect your image
Protect
Your own reputation
– and the reputation
and safety of your
customers. Install
100% Danfoss
every time
2 | Department (slide master)
Why use original
Danfoss products?
Avoid system breakdowns
Avoid business losses
Protect your reputation
3 | Department (slide master)
FAKE
Counterfeit
product
ORIGINAL
Genuine
Danfoss product
Filter driers
Avoid complete
breakdown of the
system and damage
to your goods
5 | Department (slide master)
Product
Filter color
Look for:
Black filter driers with a smooth,
power-lacquered surface.
Avoid:
Danfoss filters in blue or white.
This is fake.
6 | Department (slide master)
Product
Shaking sound
Look for:
NO sound when shaken
because of the solid core.
Avoid:
Sound when shaken because the
inside content is scattered.
7 | Department (slide master)
Product label
Production country
Look for:
Made in Mexico or Made in India.
The only two production countries.
Avoid:
Other production countries e.g.
MADE IN CHINA. This is fake.
8 | Department (slide master)
Product label
Color
Look for:
Black label with white area
for technical specs. and red
Danfoss box logo. Holospot is the
strongest weapon to tell the fake from the genuine.
So please use it as a recommended verification tip.
9 | Department (slide master)
Product label
Font and content
Look for:
ELIMINATOR font was
standardized in 2015.
Look for:
®-mark after ELIMINATOR.
Look for:
Company address was
implemented on the label
as ”Danfoss A/S, 6430
Nordborg, Denmark” in 2016.
Look for:
Holospot® anti-fake label.
10 | Department (slide master)
Product label
Holospot® anti-fake label
Level 1:
Check under direct light and
you will see two alphanumerical
digits – 6S in the example
shown. If you have good eyes
you may also be able to see the
Danfoss logo.
Level 2:
With a simple magnifying glass,
you will see a shimmering micro
Danfoss logo and below a 10 digit
code that is unique for every
Holospot label. The same 10 digit
code also appears 10 times in the
background of the two digits.
No Holospots will carry the same 10 digit code.
The last two digits (6S in the shown example) in the
10 digit code must be identical with those visible by
the naked eye.
KP pressure switches
Avoid loss of
pressure control
and damage to
your system
12 | Department (slide master)
Common feature
Increase traceability by 2D code
As of the first week in January 2016, 2D code is
introduced in pressure switches made in India,
containing a series of code numbers.
To trace the origins of every product,
follow these 3 steps:
Step 1:
Remove cover.
Step 2:
Scan QR code.
Step 3:
Check number in
Danfoss database.
13 | Department (slide master)
KP1 Verification
Visible features from outside
Note: Fake products vary from each
other, so the discrepancies in the
following slides, which come from
the analysis of limited fake samples,
may not 100% comply with the
practical situation.
14 | Department (slide master)
KP1 Verification
Logo on cover
Look for:
Logo in the right color with
sharp edges.
Avoid:
Logo in different shade, blurred
edges and short arrow length with
unsharp end. This is fake.
15 | Department (slide master)
KP1 Verification
Front cover
Look for:
Correct plastic in the right color.
Avoid:
Rough plastic in the wrong color.
This is fake.
16 | Department (slide master)
KP1 Verification
Font on metal housing
Look for:
The right font type.
Avoid:
The wrong font type.
This is fake.
17 | Department (slide master)
KP1 Verification
Back housing differences
Look for:
A clear mark in the genuine back
housing from the riveting knives.
Avoid:
Lack of marks from the riveting
knives. This is fake.
18 | Department (slide master)
KP1 Verification
Stop screw on top housing
Look for:
Glue (blue color) under
stop screw.
Avoid:
Stop screw without glue.
This is fake.
19 | Department (slide master)
KP1 Verification
Spindle top on top housing
Look for:
Blue glue inside the
spindle top head and
”sharp edges”.
Avoid:
Spindle top head with more round
edges and less amount of blue
glue inside. This is fake.
20 | Department (slide master)
KP15 Verification
Visible features from outside
Note: Fake products vary from each
other, so the discrepancies in the
following slides, which come from
the analysis of limited fake samples,
may not 100% comply with the
practical situation.
21 | Department (slide master)
KP15 Verification
Production country
Avoid:
Different production country
on packaging and product.
This is fake.
22 | Department (slide master)
KP15 Verification
KP type
Look for:
Products with KP type above
production country.
Avoid:
Products without KP type above
production country. This is fake.
23 | Department (slide master)
KP15 Verification
Font type
Look for:
Font type looking like this.
Avoid:
Different looking font type.
This is fake.
24 | Department (slide master)
KP5 Verification
Visible features from outside
Note: Fake products vary from each
other, so the discrepancies in the
following slides, which comes from
the analysis of limited fake samples,
may not 100% comply with the
practical situation.
25 | Department (slide master)
KP5 Verification
Production country
Look for:
Production site under the
KP type.
Avoid:
Products with no production site
under KP type. This is fake.
Compressors
Avoid loss of safety,
low reliability and
reduced performance
27 | Department (slide master)
General knowledge of
Rebuilt compressors
Parts of rebuilt compressors come
from domestic and imported metal
wastes or failed compressors.
In China, some second-hand stores
make mass purchase of failed or
second-hand Maneurop compressors
at low prices, which can be 1/10 of
prices of genuine Maneurop
compressors.
The rebuilt dealers select the parts
that seem in good condition from
metal waste or failed compressors
then assemble them into original or
fake housings.
Recycled second-hand compressors were cut
off for rebuilt purpose
Newly painted and packed with fake labels as
brand new compressors
28 | Department (slide master)
Original Maneurop Compressor
Production country
Look for:
Maneurop compressors are
manufactured in France only.
Avoid:
Products from other countries.
Danfoss factories in China have
no production. This is fake.
MADE IN FRANCE MADE IN CHINA
29 | Department (slide master)
Original Maneurop Compressor
Name plate – Maneurop
Look for:
Maneurop placed like below.
Avoid:
Products where Maneurop is
placed differently. This is fake.
2010-2015
2015 —
Labels like the above was only used
before Nov. 2008. If the product
has this label on, its 99% certain
that it is a fake or rebuilt.
30 | Department (slide master)
Original Maneurop Compressor
Name plate – background
Look for:
Name plates looking like below.
Avoid:
Name plates not looking like
below. This is fake.
2010-2015
2015 —
31 | Department (slide master)
Original Maneurop Compressor
Name plate – serial no.
Look for:
Identical serial no. at the
barcode and in the corner.
Number in corner is reversed.
Avoid:
Different serial no. at the
barcode and in the corner.
32 | Department (slide master)
Original Maneurop Compressor
Name plate – pre-cut
Look for:
Pre-cut in each corner
of new name plates.
Avoid:
Products without pre-cuts.
This is fake.
33 | Department (slide master)
Original Maneurop Compressor
Silver label
Look for:
Small silver label on the top of
compressor. The model no. and
serial no. should match nameplate.
Avoid:
Products without silver label.
This is fake.
34 | Department (slide master)
Original Maneurop Compressor
Terminal box label
Look for:
Standard label as shown below.
Avoid:
Labels not looking like the
standard one.
35 | Department (slide master)
Original Maneurop Compressor
Model no. and serial no.
Look for:
Matching model no. and
serial no. on name plate as
well as on the barcode label
on the terminal box.
Avoid:
Products without matching
numbers. This is fake.
36 | Department (slide master)
Original Maneurop Compressor
Shell welding joint and color
Look for:
The welding on original products
are not very rough or smooth,
but in between. The shell should
have the correct blue color.
Avoid:
Products where the welding is
either very rough or very smooth.
The blue color of the shell is
much lighter than on an original.
Expansion valves
Avoid losing refrigerant
charge and poor
energy efficiency
38 | Department (slide master)
T2 / TE2 Authenticity
Compare code number on valve and label
Look for:
Code number should be the
same on label and valve.
Avoid:
Products where code numbers
are not the same. This is fake.
39 | Department (slide master)
T2 / TE2 Authenticity
New box label
Current label
The red circled text “Elem. for
exp. valve” will be changed
New label
New text on box label will be
“Therm. exp. valve”
40 | Department (slide master)
T2 / TE2 Authenticity
Welding and serial no. on tube
Look for:
Original smooth and uniform
laser welding with shiny silver
appearance. Serial no. should
be individual on each valve.
Avoid:
Soldered, dull appearance
(solder traces non-uniform
discoloration). Valves with same
serial no. are fake.
41 | Department (slide master)
T2 / TE2 Authenticity
Welding on diaphragm capsules
Look for:
Original smooth and uniform
laser welding with shiny silver
appearance.
Avoid:
Dark, less shiny and very rough
and uneven edges. This is fake.
42 | Department (slide master)
T2 / TE2 Authenticity
Welding on bulb
Look for:
Original smooth and uniform
laser welding with shiny silver
appearance.
Avoid:
Soldered, rusty and dull
appearance (solder traces non-
uniform discoloration). This is fake.
43 | Department (slide master)
T2 / TE2 Authenticity
Edge of bulb
Look for:
Melted edge (round edge) on
the bulb. Cylindrical bulb is
produced since 2008.
Avoid:
Sharp edge of the bulb. Conical
bulb is prior to 2008. This is fake.
44 | Department (slide master)
T2 / TE2 Authenticity
Valve body
Look for:
Valves without Danfoss name on
the body (since 2012).
Avoid:
Valves with Danfoss name on
the body (however, you can
still find some genuine valves
with name on it).
45 | Department (slide master)
T2 / TE2 Authenticity
Valve body – cavities
Look for:
Slim valve body with cavities.
(since 2011).
Avoid:
Valve bodies without cavities.
This is fake.
46 | Department (slide master)
T2 / TE2 Authenticity
Valve body – cavities
Look for:
Slim valve bodies with
“smooth” cavities.
Avoid:
Valve bodies where cavity edges
are too sharp and clean cut.
This is fake.
47 | Department (slide master)
T2 / TE2 Authenticity
Bulb strap
Look for:
Bulb straps looking like below.
Avoid:
Bulb straps looking like below
(silver color with holes).
This is fake.
48 | Department (slide master)
T2 / TE2 Authenticity
Bulb strap
Look for:
Bulb straps with screws
looking like below.
Avoid:
Bulb straps with screws looking
like below. This is fake.
The screws of the genuine valve and fake valve are different.
49 | Department (slide master)
T2 / TE2 Authenticity
Bulb strap
Look for:
Bulb straps with Danfoss logo –
and the letter F or S should be
carved in the middle (2013).
Avoid:
Bulb straps without carvings.
This is fake.
50 | Department (slide master)
T2 / TE2 Authenticity
Orifices
Look for:
Orifices that support 10 mm and
make sure a stroke is surrounding
the code no.
Avoid:
Orifices that only support 5 mm
and code no. without stroke.
This is fake.
51 | Department (slide master)
T2 / TE2 Authenticity
Orifices
Look for:
Orifices with strong
acetylene welding.
Avoid:
Orifices with poor or no
acetylene welding. This is fake.
Coil for Solenoid Valve
Avoid serious damage
to your refrigeration
system
53 | Department (slide master)
Product
Ejector marks
Look for:
Ejector marks on the bottom of
the coil.
Avoid:
Coils without ejector marks at
the bottom.
54 | Department (slide master)
Product
Digits and earth pin
Look for:
Three digits on the top or
bottom side of the coil. Coils
without cable have an earth pin
on the top (without the cap).
Avoid:
Coils without a three digits
number on the top or bottom
part. Coils without earth pin.
55 | Department (slide master)
Terminal box
Screws
Look for:
Torx screw with notch. Screw
lock preventing the screws from
falling out when terminal box is
facing down.
Avoid:
Cross point screws with notch.
No screw lock so the screws fall
out when facing down.
56 | Department (slide master)
Cable
Cable end and digits
Look for:
Original cable without
digits/letters on it. Cable end is
not stripped but should have a
hole on each of the three cores.
Avoid:
Cable with digits/letters on it.
Stripped cable end.
57 | Department (slide master)
To find out more
• Visit fightcounterfeits.danfoss.sg
• Contact us today on fake@danfoss.com
58 | Department (slide master)
Protect your business.
Fight counterfeits.
01 fight counterfeits r1

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01 fight counterfeits r1

  • 1. 1 | Department (slide master) Looks can be deceptive. Fight counterfeits to protect your image Protect Your own reputation – and the reputation and safety of your customers. Install 100% Danfoss every time
  • 2. 2 | Department (slide master) Why use original Danfoss products? Avoid system breakdowns Avoid business losses Protect your reputation
  • 3. 3 | Department (slide master) FAKE Counterfeit product ORIGINAL Genuine Danfoss product
  • 4. Filter driers Avoid complete breakdown of the system and damage to your goods
  • 5. 5 | Department (slide master) Product Filter color Look for: Black filter driers with a smooth, power-lacquered surface. Avoid: Danfoss filters in blue or white. This is fake.
  • 6. 6 | Department (slide master) Product Shaking sound Look for: NO sound when shaken because of the solid core. Avoid: Sound when shaken because the inside content is scattered.
  • 7. 7 | Department (slide master) Product label Production country Look for: Made in Mexico or Made in India. The only two production countries. Avoid: Other production countries e.g. MADE IN CHINA. This is fake.
  • 8. 8 | Department (slide master) Product label Color Look for: Black label with white area for technical specs. and red Danfoss box logo. Holospot is the strongest weapon to tell the fake from the genuine. So please use it as a recommended verification tip.
  • 9. 9 | Department (slide master) Product label Font and content Look for: ELIMINATOR font was standardized in 2015. Look for: ®-mark after ELIMINATOR. Look for: Company address was implemented on the label as ”Danfoss A/S, 6430 Nordborg, Denmark” in 2016. Look for: Holospot® anti-fake label.
  • 10. 10 | Department (slide master) Product label Holospot® anti-fake label Level 1: Check under direct light and you will see two alphanumerical digits – 6S in the example shown. If you have good eyes you may also be able to see the Danfoss logo. Level 2: With a simple magnifying glass, you will see a shimmering micro Danfoss logo and below a 10 digit code that is unique for every Holospot label. The same 10 digit code also appears 10 times in the background of the two digits. No Holospots will carry the same 10 digit code. The last two digits (6S in the shown example) in the 10 digit code must be identical with those visible by the naked eye.
  • 11. KP pressure switches Avoid loss of pressure control and damage to your system
  • 12. 12 | Department (slide master) Common feature Increase traceability by 2D code As of the first week in January 2016, 2D code is introduced in pressure switches made in India, containing a series of code numbers. To trace the origins of every product, follow these 3 steps: Step 1: Remove cover. Step 2: Scan QR code. Step 3: Check number in Danfoss database.
  • 13. 13 | Department (slide master) KP1 Verification Visible features from outside Note: Fake products vary from each other, so the discrepancies in the following slides, which come from the analysis of limited fake samples, may not 100% comply with the practical situation.
  • 14. 14 | Department (slide master) KP1 Verification Logo on cover Look for: Logo in the right color with sharp edges. Avoid: Logo in different shade, blurred edges and short arrow length with unsharp end. This is fake.
  • 15. 15 | Department (slide master) KP1 Verification Front cover Look for: Correct plastic in the right color. Avoid: Rough plastic in the wrong color. This is fake.
  • 16. 16 | Department (slide master) KP1 Verification Font on metal housing Look for: The right font type. Avoid: The wrong font type. This is fake.
  • 17. 17 | Department (slide master) KP1 Verification Back housing differences Look for: A clear mark in the genuine back housing from the riveting knives. Avoid: Lack of marks from the riveting knives. This is fake.
  • 18. 18 | Department (slide master) KP1 Verification Stop screw on top housing Look for: Glue (blue color) under stop screw. Avoid: Stop screw without glue. This is fake.
  • 19. 19 | Department (slide master) KP1 Verification Spindle top on top housing Look for: Blue glue inside the spindle top head and ”sharp edges”. Avoid: Spindle top head with more round edges and less amount of blue glue inside. This is fake.
  • 20. 20 | Department (slide master) KP15 Verification Visible features from outside Note: Fake products vary from each other, so the discrepancies in the following slides, which come from the analysis of limited fake samples, may not 100% comply with the practical situation.
  • 21. 21 | Department (slide master) KP15 Verification Production country Avoid: Different production country on packaging and product. This is fake.
  • 22. 22 | Department (slide master) KP15 Verification KP type Look for: Products with KP type above production country. Avoid: Products without KP type above production country. This is fake.
  • 23. 23 | Department (slide master) KP15 Verification Font type Look for: Font type looking like this. Avoid: Different looking font type. This is fake.
  • 24. 24 | Department (slide master) KP5 Verification Visible features from outside Note: Fake products vary from each other, so the discrepancies in the following slides, which comes from the analysis of limited fake samples, may not 100% comply with the practical situation.
  • 25. 25 | Department (slide master) KP5 Verification Production country Look for: Production site under the KP type. Avoid: Products with no production site under KP type. This is fake.
  • 26. Compressors Avoid loss of safety, low reliability and reduced performance
  • 27. 27 | Department (slide master) General knowledge of Rebuilt compressors Parts of rebuilt compressors come from domestic and imported metal wastes or failed compressors. In China, some second-hand stores make mass purchase of failed or second-hand Maneurop compressors at low prices, which can be 1/10 of prices of genuine Maneurop compressors. The rebuilt dealers select the parts that seem in good condition from metal waste or failed compressors then assemble them into original or fake housings. Recycled second-hand compressors were cut off for rebuilt purpose Newly painted and packed with fake labels as brand new compressors
  • 28. 28 | Department (slide master) Original Maneurop Compressor Production country Look for: Maneurop compressors are manufactured in France only. Avoid: Products from other countries. Danfoss factories in China have no production. This is fake. MADE IN FRANCE MADE IN CHINA
  • 29. 29 | Department (slide master) Original Maneurop Compressor Name plate – Maneurop Look for: Maneurop placed like below. Avoid: Products where Maneurop is placed differently. This is fake. 2010-2015 2015 — Labels like the above was only used before Nov. 2008. If the product has this label on, its 99% certain that it is a fake or rebuilt.
  • 30. 30 | Department (slide master) Original Maneurop Compressor Name plate – background Look for: Name plates looking like below. Avoid: Name plates not looking like below. This is fake. 2010-2015 2015 —
  • 31. 31 | Department (slide master) Original Maneurop Compressor Name plate – serial no. Look for: Identical serial no. at the barcode and in the corner. Number in corner is reversed. Avoid: Different serial no. at the barcode and in the corner.
  • 32. 32 | Department (slide master) Original Maneurop Compressor Name plate – pre-cut Look for: Pre-cut in each corner of new name plates. Avoid: Products without pre-cuts. This is fake.
  • 33. 33 | Department (slide master) Original Maneurop Compressor Silver label Look for: Small silver label on the top of compressor. The model no. and serial no. should match nameplate. Avoid: Products without silver label. This is fake.
  • 34. 34 | Department (slide master) Original Maneurop Compressor Terminal box label Look for: Standard label as shown below. Avoid: Labels not looking like the standard one.
  • 35. 35 | Department (slide master) Original Maneurop Compressor Model no. and serial no. Look for: Matching model no. and serial no. on name plate as well as on the barcode label on the terminal box. Avoid: Products without matching numbers. This is fake.
  • 36. 36 | Department (slide master) Original Maneurop Compressor Shell welding joint and color Look for: The welding on original products are not very rough or smooth, but in between. The shell should have the correct blue color. Avoid: Products where the welding is either very rough or very smooth. The blue color of the shell is much lighter than on an original.
  • 37. Expansion valves Avoid losing refrigerant charge and poor energy efficiency
  • 38. 38 | Department (slide master) T2 / TE2 Authenticity Compare code number on valve and label Look for: Code number should be the same on label and valve. Avoid: Products where code numbers are not the same. This is fake.
  • 39. 39 | Department (slide master) T2 / TE2 Authenticity New box label Current label The red circled text “Elem. for exp. valve” will be changed New label New text on box label will be “Therm. exp. valve”
  • 40. 40 | Department (slide master) T2 / TE2 Authenticity Welding and serial no. on tube Look for: Original smooth and uniform laser welding with shiny silver appearance. Serial no. should be individual on each valve. Avoid: Soldered, dull appearance (solder traces non-uniform discoloration). Valves with same serial no. are fake.
  • 41. 41 | Department (slide master) T2 / TE2 Authenticity Welding on diaphragm capsules Look for: Original smooth and uniform laser welding with shiny silver appearance. Avoid: Dark, less shiny and very rough and uneven edges. This is fake.
  • 42. 42 | Department (slide master) T2 / TE2 Authenticity Welding on bulb Look for: Original smooth and uniform laser welding with shiny silver appearance. Avoid: Soldered, rusty and dull appearance (solder traces non- uniform discoloration). This is fake.
  • 43. 43 | Department (slide master) T2 / TE2 Authenticity Edge of bulb Look for: Melted edge (round edge) on the bulb. Cylindrical bulb is produced since 2008. Avoid: Sharp edge of the bulb. Conical bulb is prior to 2008. This is fake.
  • 44. 44 | Department (slide master) T2 / TE2 Authenticity Valve body Look for: Valves without Danfoss name on the body (since 2012). Avoid: Valves with Danfoss name on the body (however, you can still find some genuine valves with name on it).
  • 45. 45 | Department (slide master) T2 / TE2 Authenticity Valve body – cavities Look for: Slim valve body with cavities. (since 2011). Avoid: Valve bodies without cavities. This is fake.
  • 46. 46 | Department (slide master) T2 / TE2 Authenticity Valve body – cavities Look for: Slim valve bodies with “smooth” cavities. Avoid: Valve bodies where cavity edges are too sharp and clean cut. This is fake.
  • 47. 47 | Department (slide master) T2 / TE2 Authenticity Bulb strap Look for: Bulb straps looking like below. Avoid: Bulb straps looking like below (silver color with holes). This is fake.
  • 48. 48 | Department (slide master) T2 / TE2 Authenticity Bulb strap Look for: Bulb straps with screws looking like below. Avoid: Bulb straps with screws looking like below. This is fake. The screws of the genuine valve and fake valve are different.
  • 49. 49 | Department (slide master) T2 / TE2 Authenticity Bulb strap Look for: Bulb straps with Danfoss logo – and the letter F or S should be carved in the middle (2013). Avoid: Bulb straps without carvings. This is fake.
  • 50. 50 | Department (slide master) T2 / TE2 Authenticity Orifices Look for: Orifices that support 10 mm and make sure a stroke is surrounding the code no. Avoid: Orifices that only support 5 mm and code no. without stroke. This is fake.
  • 51. 51 | Department (slide master) T2 / TE2 Authenticity Orifices Look for: Orifices with strong acetylene welding. Avoid: Orifices with poor or no acetylene welding. This is fake.
  • 52. Coil for Solenoid Valve Avoid serious damage to your refrigeration system
  • 53. 53 | Department (slide master) Product Ejector marks Look for: Ejector marks on the bottom of the coil. Avoid: Coils without ejector marks at the bottom.
  • 54. 54 | Department (slide master) Product Digits and earth pin Look for: Three digits on the top or bottom side of the coil. Coils without cable have an earth pin on the top (without the cap). Avoid: Coils without a three digits number on the top or bottom part. Coils without earth pin.
  • 55. 55 | Department (slide master) Terminal box Screws Look for: Torx screw with notch. Screw lock preventing the screws from falling out when terminal box is facing down. Avoid: Cross point screws with notch. No screw lock so the screws fall out when facing down.
  • 56. 56 | Department (slide master) Cable Cable end and digits Look for: Original cable without digits/letters on it. Cable end is not stripped but should have a hole on each of the three cores. Avoid: Cable with digits/letters on it. Stripped cable end.
  • 57. 57 | Department (slide master) To find out more • Visit fightcounterfeits.danfoss.sg • Contact us today on fake@danfoss.com
  • 58. 58 | Department (slide master) Protect your business. Fight counterfeits.