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Using Behavioral Economics to Drive Positive Change
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人類並非完美的「理性人」,我們的行為受到諸多認知偏誤影響。行為經濟學的原理,以及實驗方法,可應用於產品設計中,藉以驅動用戶的關鍵行為。
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Using Behavioral Economics to Drive Positive Change
1.
Hacking Human Nature
for Good Using Behavioral Economics to Drive Positive Change
2.
Sixnology Inc. https://fb.me/hungcheng.tu https://medium.com/@hongsengto
3.
... • Landing page •
CTA • • A/B Test
4.
... • • •
5.
Outline 1. 2. 3. 4.
6.
• • • • • •
7.
• • • • • •
8.
9.
• • 1. 300 300 2. 300 300
10.
• • vs. • • Google •
11.
• Spotify •
12.
• • K • K •
13.
• • 1. 55 2. 55 •
14.
• • 8x7x6x5x4x3x2x1 =
?
15.
• • 1x2x3x4x5x6x7x8 =
?
16.
•
17.
• 600 • • A
200 • B 33% 600 66% 0
18.
• 600 • • A
400 • B 33% 0 66% 600
19.
• • • • Loss aversion
20.
• • •
21.
22.
• • Timely • • • •
23.
• Path of
Least Resistance • Social Proof • Concreteness • Incentives • Pricing • Loss Aversion
24.
1. Path of
Least Resistance 2. Social Proof 3. Concreteness 4. Incentives 5. Pricing 6. Loss Aversion
25.
26.
• • •
27.
• 6 24
28.
Opt-in vs. Opt-out •
29.
• • • • • Pre-filled Options •
Pre-selected Options • Radio Buttons
30.
Pre-filled Options
31.
Pre-selected Options
32.
Radio Buttons
33.
1. Path of
Least Resistance 2. Social Proof 3. Concreteness 4. Incentives 5. Pricing 6. Loss Aversion
34.
• • • • •
35.
A, B, C
36.
1. 2. 3.
37.
• • •
38.
Social Proof • • (Yelp,
Amazon) • • • •
39.
40.
41.
42.
43.
Social Proof
44.
Social Proof
45.
1. Path of
Least Resistance 2. Social Proof 3. Concreteness 4. Incentives 5. Pricing 6. Loss Aversion
46.
vs.
47.
Identifiable Victim Effect •
48.
Calls to Action • (Calls
to Action) • •
49.
Calls to Action •
50.
Calls to Action •
CTA
51.
1. Path of
Least Resistance 2. Social Proof 3. Concreteness 4. Incentives 5. Pricing 6. Loss Aversion
52.
• • • Money: • Social: •
Things: • Points:
53.
• • • bias • TutorABC
PS4
54.
• • • •
55.
Foursquare
56.
Run keeper
57.
TripAdvisor
58.
• • • (hyperbolic discounting) •
59.
1. Path of
Least Resistance 2. Social Proof 3. Concreteness 4. Incentives 5. Pricing 6. Loss Aversion
60.
• • or • (
concreteness ) • • Uber vs. • •
61.
• • • • Uber •
62.
• $59.00 • $125.00 •
+ $125.00 • $59.00 • + $125.00 • A, B A- A
63.
1. Path of
Least Resistance 2. Social Proof 3. Concreteness 4. Incentives 5. Pricing 6. Loss Aversion
64.
65.
66.
67.
• • • • • • •
68.
Timely • Timely • • social proof
69.
vs. • • • • • •
70.
• • •
71.
72.
• • A • B •
C vs.
73.
Choice Architect
74.
Daniel Kahneman • Richard Thaler • • Dan
Ariely • • • John List •
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