Personal Information
Organization / Workplace
Singapore Singapore
Occupation
Senior Associate at Management Centre Europe
Industry
Technology / Software / Internet
Website
http://itsmtrainer.blogspot.com/
About
Key Accomplishments & Track Records in IT Industry:
• Successfully completed the feasibility study and managed the implementation of many information systems projects for commercial and governmental organizations.
• As a change agent, have successfully introduced the adoption of the following ITIL related process in different organizations:
o Disaster Recovery Plan (DRP);
o System Development Life Cycle (SDLC) methodology;
o Joint Applications Development (JAD) Workshops as key requirements and analysis processes;
o Project Management Methodology;
o Change Management System (CMS) for IT applications; and
o Problem Management System (PMS) for IT applications.
• Played key role in transitio...
Tags
itil
best practices
pdpa
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