部落格行銷

部落格行銷百萬顧客同步發聲，開啟雙向溝通的新消費時代　　Ｂｌｏｇ　　　　　　　　Ｍａｒｋｅｔｉｎｇ　１０６０５第九章　處理負評　　讀書心得傑若米‧萊特 Jeremy Wright 　著洪慧芳　譯

負評起因 ,[object Object],[object Object],[object Object]

負評百態 ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

負評形式 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

心態正確 ,[object Object],[object Object],[object Object],[object Object]

有效回應 ,[object Object],[object Object],[object Object],[object Object]

重視顧客 ,[object Object],[object Object],[object Object]

檢討負評 ,[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object]

回應時的注意事項 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

處理負評關鍵 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

結語 ,[object Object],[object Object]

心得 ,[object Object],[object Object]

部落格行銷

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部落格行銷