Easily Integrating a Chat Bot into SharePoint
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Geoff VaroskyFollow
Feb. 14, 2018•0 likes•2,426 views
Easily Integrating a Chat Bot into SharePoint
Feb. 14, 2018•0 likes•2,426 views
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Presentation from the February 13th, 2018 Boston Area SharePoint Users Group Chat Bots are very commonplace these days. They have been around for years, but advances in AI technology have allowed for a large growth and advances in this area. Microsoft has in preview a service called QnA Maker, that will allow you to create and build a Chat Bot that you can easily integrate into SharePoint using the Azure Bot Framework, all without writing a single line of code. Join me, and I’ll walk you through step-by-step on this process, along with discussing how and where Chat Bots can be used to provide better adoption and support to your users.
Geoff VaroskyFollow
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Easily Integrating a Chat Bot into SharePoint
- 1. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 1 Easily Integrating a Chat Bot in SharePoint Geoff Varosky @ Boston SharePoint Users Group February 13, 2018
- 2. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 2 • BlueMetal • Senior Architect in Managed Services • SharePoint, Office 365, Azure • President and Co-Founder of BASPUG • Co-Founder of Office 365 Users Group • Co-Organizer for SharePoint Saturday New England • Blog: http://www.SharePointYankee.com • Email: geoffv@bluemetal.com • Twitter: @gvaro About Me
- 3. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 3 About Me
- 4. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 4 About Me
- 5. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 5 About Me http://musicalnature.net
- 6. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 6 • What are Chat Bots? • QnA Maker • Azure Bot Framework • Integrating the Chat Bot into SharePoint • Conclusion • References / Q&A Agenda
- 7. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 7 Chat Bots
- 8. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 8 What are Chat Bots?
- 9. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 9 What are Chat Bots?
- 10. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 10 What are Chat Bots?
- 11. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 11 QnA Maker
- 12. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 12 Creating a Chat Bot with QnA Maker
- 13. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 13 Creating a Chat Bot with QnA Maker
- 14. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 14 Creating a Chat Bot with QnA Maker
- 15. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 15 Azure Bot Service
- 16. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 16 Integrating into SharePoint
- 17. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 17 Implementation – Script Embedding
- 18. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 18 Implementation – Pop-Up Window
- 19. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 19 Implementation – Using SPFX https://github.com/SharePoint/sp-dev-fx-webparts/tree/master/samples/react-bot-framework
- 20. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 20 Conclusion
- 21. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 21 References
- 22. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 22 • Creating a Chat Bot with Microsoft’s QnA Maker and Azure Bot Service • https://go-to.blog/chatbot • Bot Service Documentation • https://docs.microsoft.com/en-us/bot-framework/ • Create a bot with Bot Service • https://docs.microsoft.com/en-us/bot-framework/bot-service-quickstart • Microsoft’s QnA Maker • https://qnamaker.ai/ • QnA Maker Documentation • https://qnamaker.ai/Documentation • QnA Maker API Reference • https://qnamaker.ai/Documentation/ApiReference • QnA Maker FAQs • https://qnamaker.ai/Documentation/Faqs References
- 23. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 23 Thank you!
- 24. BlueMetal Presentation Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2017 Insight Direct USA, Inc. All Rights Reserved. 24 • BlueMetal • Senior Architect in Managed Services • SharePoint, Office 365, Azure • President and Co-Founder of BASPUG • Co-Founder of Office 365 Users Group • Co-Organizer for SharePoint Saturday New England • Blog: http://www.SharePointYankee.com • Email: geoffv@bluemetal.com • Twitter: @gvaro About Me