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Health insurance companies have been operating in the global market for a long time and the
industry is huge. But many healthcare businesses have not considered the need for mobile apps
and neglected them. By doing so, insurance companies lose a significant portion of their
customers. According to the 2020 Digital Health Consumer Survey, 75 percent of patients
understand the importance of healthcare apps and are willing to use personal insurance
programs at a minimum.
The COVID-19 pandemic has accelerated the transformation of healthcare services and the
development of health insurance apps. Companies are mastering telemedicine, high-level
patient data analytics, and other technologies. Best mobile apps development companies
in California help insurance companies provide better service to customers, improve
decision-making and provide accurate information in real-time. Apps make health insurance
convenient, fast and easy for customers and increase revenue. But these goals can be achieved if
you have a good understanding of what the solution should look like and what you expect from
it.
This article discusses the benefits, business models, and features of such web and mobile
applications, how to create a health insurance app and how much it costs.
Benefits of Health Insurance Applications:
The proliferation of mobile health (mHealth) and online insurance is driven by multiple benefits
for both patients and providers. Healthcare applications combine functional environments and
solutions to manage company workflows and improve communication between clients and staff.
Mobile technology turns the app into a useful customer service tool, eliminating the need for
intermediate agents.
Benefits to users:
● Easy doctor search and on-demand access to all specialists within the insurance network;
● authorized and obtained consent to contact the doctor;
● Asking small questions does not require visiting the clinic and feeling unnecessary stress;
● Low cost and high flexibility of service with apps accessible on any device;
● Obtaining insurance and coverage without additional paperwork;
● A customized individual treatment program for the patient.
Benefits for Business:
● Expanding client base due to access to home care and discharged patients;
● Better customer service by eliminating long queues, cancellations, and missed
appointments;
● increased efficiency in both onsite and remote workplaces and the freedom to collaborate
with different specialists on patient cases;
● Personnel optimization: fewer dedicated call center employees are needed, and each
manager can work with a larger number of clients;
● Quick integration with electronic health records (EHR) and other clinical systems and
easy data exchange between clients and insurance companies;
● Ability to treat more patients simultaneously, attract new customers, scale business and
increase revenue.
Health Insurance Mobile App Features:
To figure out how to build a health insurance app, we must list the core features required.
1. User Profile:
This department is necessary for doctors to compare test results and continuously monitor the
health of each patient. Like hospital cards, profiles accumulate vital medical data stored in the
cloud. Allow users to select an insurance plan using a questionnaire or provide information
about available options. Comparison tables or charts make it easy to compare specifications,
features, and prices and organize programs.
2. Communication and Support:
There are three main types of doctor-patient communication: voice calls from the app, video
streaming, and chat messaging. The first is a must-have feature that allows customers to
urgently call a doctor or nurse and get answers to basic health questions. When you build a
medical or health insurance mobile app, you should also add video for a one-on-one chat with
the doctor. In recent years, the quality of smartphone cameras has improved significantly, and
specialists can perform very accurate tests remotely, observing even the smallest visual signs of
disease.
3. Document Access, Processing, and Sharing:
This feature saves time filling out lengthy forms or sending emails and makes it easy to find
health insurance documents and send them to administrators. To ensure security when sharing
medical documents, you should use encryption. The app should allow lab results, prescriptions,
and medical records to be kept in one place. If the solution enables doctor-patient
communication, users will have to share their health documents with doctors.
Related article: Gas delivery mobile application development cost
4. Purchase and payments :
If you want to monetize the product, it is recommended to add a feature that allows users to buy
insurance policies and medicines directly from the app. By doing so, you must ensure data
security and fraud protection. A gateway like PayPal, Stripe, Braintree, Dwolla, etc. is the most
suitable tool for the integration of card payments in web and mobile apps. The technology is also
used to conduct online money transactions.
5. Warnings and Reminders:
Reminders help doctors and nurses see new patients. Moreover, they help consumers to take
medicines on time and help them avoid missing appointments or insurance payment deadlines.
Push notifications and alerts allow users to know immediately about the results of scrutiny of
claims and other important matters.
Recommend to read: Online travel app development cost
6. EHR Interoperability:
Despite advancements in EHR technology, data silos still exist and interoperability problems
persist. When you design and implement a health insurance mobile app, identifying a specific
patient in the EHR system can be challenging because there are no common criteria or single
identifiers for customers. To compare all the e-records and find information about a person in
them, medical professionals have to invest a lot of time.
Cost of developing a health insurance app:
The Cost to develop health insurance apps is mainly influenced by the technical
complexity of the app, the number of features provided, and the hourly rates of the team.
Generally, the cost of health insurance app development may vary from one country to another.
Cross-platform mobile applications that take full advantage of the features of the underlying
web system are at the very base of the stack. High-end items that have their own mobile apps are
secure, are designed specifically for smartphones and tablets, and are supported by AI, AR, and
IoT capabilities.
Conclusion:
A huge market like health insurance needs to be more modern and convenient for everyone, and
apps have already become an effective way to improve customer experience. Mobile insurance
products are of immense value to consumers. Building a mobile application is a win-win strategy
that allows you to be competitive and successful in making money while helping your clients get
quality health insurance.
Author Bio:
Hello everyone, I'm Gangadhar Chemudu. I’m a passionate content writer and SEO Executive
working in FuGenX Technologies. FuGenX is the best mobile app development company
in USA, India, and the UAE. I am curious about the latest technological developments. For
topics related to mobile app development, IoT, Artificial Intelligence, machine learning, IOS,
and technology, contact me on LinkedIn.
Read also: how much will it cost to build an education app

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Cost to Develop Health Insurance Apps.pdf

  • 1. Health insurance companies have been operating in the global market for a long time and the industry is huge. But many healthcare businesses have not considered the need for mobile apps and neglected them. By doing so, insurance companies lose a significant portion of their customers. According to the 2020 Digital Health Consumer Survey, 75 percent of patients understand the importance of healthcare apps and are willing to use personal insurance programs at a minimum. The COVID-19 pandemic has accelerated the transformation of healthcare services and the development of health insurance apps. Companies are mastering telemedicine, high-level patient data analytics, and other technologies. Best mobile apps development companies in California help insurance companies provide better service to customers, improve decision-making and provide accurate information in real-time. Apps make health insurance convenient, fast and easy for customers and increase revenue. But these goals can be achieved if you have a good understanding of what the solution should look like and what you expect from it.
  • 2. This article discusses the benefits, business models, and features of such web and mobile applications, how to create a health insurance app and how much it costs. Benefits of Health Insurance Applications: The proliferation of mobile health (mHealth) and online insurance is driven by multiple benefits for both patients and providers. Healthcare applications combine functional environments and solutions to manage company workflows and improve communication between clients and staff. Mobile technology turns the app into a useful customer service tool, eliminating the need for intermediate agents. Benefits to users: ● Easy doctor search and on-demand access to all specialists within the insurance network; ● authorized and obtained consent to contact the doctor; ● Asking small questions does not require visiting the clinic and feeling unnecessary stress; ● Low cost and high flexibility of service with apps accessible on any device; ● Obtaining insurance and coverage without additional paperwork; ● A customized individual treatment program for the patient. Benefits for Business: ● Expanding client base due to access to home care and discharged patients; ● Better customer service by eliminating long queues, cancellations, and missed appointments; ● increased efficiency in both onsite and remote workplaces and the freedom to collaborate with different specialists on patient cases; ● Personnel optimization: fewer dedicated call center employees are needed, and each manager can work with a larger number of clients; ● Quick integration with electronic health records (EHR) and other clinical systems and easy data exchange between clients and insurance companies; ● Ability to treat more patients simultaneously, attract new customers, scale business and increase revenue.
  • 3. Health Insurance Mobile App Features: To figure out how to build a health insurance app, we must list the core features required. 1. User Profile: This department is necessary for doctors to compare test results and continuously monitor the health of each patient. Like hospital cards, profiles accumulate vital medical data stored in the cloud. Allow users to select an insurance plan using a questionnaire or provide information about available options. Comparison tables or charts make it easy to compare specifications, features, and prices and organize programs. 2. Communication and Support: There are three main types of doctor-patient communication: voice calls from the app, video streaming, and chat messaging. The first is a must-have feature that allows customers to urgently call a doctor or nurse and get answers to basic health questions. When you build a medical or health insurance mobile app, you should also add video for a one-on-one chat with the doctor. In recent years, the quality of smartphone cameras has improved significantly, and specialists can perform very accurate tests remotely, observing even the smallest visual signs of disease. 3. Document Access, Processing, and Sharing: This feature saves time filling out lengthy forms or sending emails and makes it easy to find health insurance documents and send them to administrators. To ensure security when sharing medical documents, you should use encryption. The app should allow lab results, prescriptions, and medical records to be kept in one place. If the solution enables doctor-patient communication, users will have to share their health documents with doctors. Related article: Gas delivery mobile application development cost
  • 4. 4. Purchase and payments : If you want to monetize the product, it is recommended to add a feature that allows users to buy insurance policies and medicines directly from the app. By doing so, you must ensure data security and fraud protection. A gateway like PayPal, Stripe, Braintree, Dwolla, etc. is the most suitable tool for the integration of card payments in web and mobile apps. The technology is also used to conduct online money transactions. 5. Warnings and Reminders: Reminders help doctors and nurses see new patients. Moreover, they help consumers to take medicines on time and help them avoid missing appointments or insurance payment deadlines. Push notifications and alerts allow users to know immediately about the results of scrutiny of claims and other important matters. Recommend to read: Online travel app development cost 6. EHR Interoperability: Despite advancements in EHR technology, data silos still exist and interoperability problems persist. When you design and implement a health insurance mobile app, identifying a specific patient in the EHR system can be challenging because there are no common criteria or single identifiers for customers. To compare all the e-records and find information about a person in them, medical professionals have to invest a lot of time. Cost of developing a health insurance app: The Cost to develop health insurance apps is mainly influenced by the technical complexity of the app, the number of features provided, and the hourly rates of the team. Generally, the cost of health insurance app development may vary from one country to another. Cross-platform mobile applications that take full advantage of the features of the underlying web system are at the very base of the stack. High-end items that have their own mobile apps are
  • 5. secure, are designed specifically for smartphones and tablets, and are supported by AI, AR, and IoT capabilities. Conclusion: A huge market like health insurance needs to be more modern and convenient for everyone, and apps have already become an effective way to improve customer experience. Mobile insurance products are of immense value to consumers. Building a mobile application is a win-win strategy that allows you to be competitive and successful in making money while helping your clients get quality health insurance. Author Bio: Hello everyone, I'm Gangadhar Chemudu. I’m a passionate content writer and SEO Executive working in FuGenX Technologies. FuGenX is the best mobile app development company in USA, India, and the UAE. I am curious about the latest technological developments. For topics related to mobile app development, IoT, Artificial Intelligence, machine learning, IOS, and technology, contact me on LinkedIn. Read also: how much will it cost to build an education app