1. Fuad Hamdan
Abu Dhabi, UAE
Mobile +971-50 4163939
fouad.hamdan@hotmail.com
Nationality: Jordanian, DOB: 1991, MS: Engaged.
Valid UAE driving license.
CAREER OBJECTIVE:
To be able to work as FIELD SERVICE ENGINEER in any Medical Imaging, Med-labs,
Diagnostics, in a world class organization/ Multinational Company where my
demonstrated skills will be greatly challenged in achieving the company’s goals &
objectives in developing solutions to health problems.
CAREER SUMMARY:
A result oriented professional FIELD SERVICE ENGINEER with 3 years of experience in 3D
Dental imaging (CBCT), panoramic & cephalometric x-ray, phosphoric plate digital
scanners, radiovisiography (RVG) sensors, and dental equipment. Responsible for the
installation (hardware & software), maintenance, and testing of imaging systems that
meet client expectations & adhere to clinical standards with Oversees projects. Sound
understanding of the principles underlying medical equipment, with an ability to
recognize therapeutic incompatibilities. Adapt interpersonal & communication skills,
with expertise interacting with principles, medical staff & administrators. Proactive
leadership in the development. With a track record of maintaining positive relationships
with customers, pharmaceutical representatives, manufacturers, medical professionals,
and healthcare organizations.
• Hardware & software installation • Clinical operations
• Maintenance & problem solving • Quality assurance
• Imaging systems testing • Biomedical instrumentation
EMPLOYMENT EXPERIENCE
City Pharmacy Co. – Dental Division, May 2013 to Present
Field Service Engineer
Achievements:
Efficiently handling all hardware & software installations of imaging systems for
various dental imaging systems manufacturers. (Including J.morita, Acteon,
Belmont, owandy, and Dr. suni)
Maintenance & successful problem solving related to hardware or software.
Testing, operating, demonstrating, & assuring full functionality of imaging
systems.
2. Duties:
Preparing the requested machines as per customer’s order.
Pre-installation & providing schematics for best machine positions.
Providing computer specifications to customer that meet machine requirements.
Assuring quality and compatibility of machines with other systems.
Testing machines for any radiation abnormalities to meet safety standards.
Application & operation training for the end user.
Attending service calls received by the customers.
Maintain excellent after sales service & relations with the customers.
CERTIFICATES
- Advanced course in maintenance and repair of dental equipment including
Veraviewpocs 3D imaging (CBCT) machine from J.MORITA CORP. – KYOTO, JAPAN.
- Digital Training in image Plate digital scanners, Radvisiography (RVG) sensors, and
Intraoral cameras from DURR DENTAL. - GERMANY
- Technical Training in operation and maintenance of vacuum plants and air
compressors from DURR DENTAL. – GERMANY
- Technical Training in Sterilization machines from EURONDA. - ITALY
- Biomedical equipment course from IRADAH INSTITUTE – AMMAN,JORDAN
INTERNSHIP
First National Medical Services (SIEMENS Medical Imaging advanced
partner) – AMMAN, JORDAN
Intern – Field Service Engineer
TRAINING
Circuit analysis
Electronic devices
Programming (C++(1,2) & assembly)
Digital signal processing
Communications theory
Imaging systems
Medical electronics
Biomechanics
Artificial organs
EDUCATION AND CREDENTIAL
The Hashemite University of Jordan, 2013
B.Sc. Biomedical Engineering
3. ACTIVITIES & MEMBERSHIP
Member – Institute for Electrical & Electronics Engineers (IEEE).
Participating in the National Scientific Parade held in Jordan.
Participating in the open scientific day held in Jordan.
SPECIAL SKILLS
Computer & IT –
Microsoft Office™ (Word™, Excel™ PowerPoint™)
Windows™ (7™, Vista™, XP™), Mac
Outlook™
Good Knowledge in electronic chips & IC’s circuit
Good Knowledge in using MATLAB, multisim & other simulation software
Language –
English – Fluent
Arabic – Native
PROFESSIONAL REFERENCES
o Available upon request
