Importance of customer appreciation

Customer appreciation is detrimental to retaining their business. It is proven by Realtor.com that 74% of clients will give a referral if you stay in touch with them and those top customers will also spend up to 5x more with you. The reality of it is that 91% of customers are more likely to do business with companies that appreciate their customers. After that initial impression of your appreciation towards your customers, 69% would recommend you to their friends and family. As sources state, 70% of all buying decisions are based on how the customer is treated doing business. Loyal customers are how your company grows because if you go after new customers; it can be anywhere from 5x to 25x more expensive. https://www.bonnage.com/luxury-gifts/customer-appreciation-gifts/Read less