François Protopapa

Zürich Area, Switzerland Switzerland

Senior Customer Experience Manager at SandSIV Group

Telecom / Mobile

A creative, innovative and dynamic senior customer experience and customer insights analytics manager with significant and diverse experience in leading corporate customer experience and digital transformations. An agile technical and managerial mind that is able to come up with innovative and cost-effective solutions to seemingly intractable problems while incorporating proven customer facing skills, adopting innovative data architecture and analytics solutions A proactive, entrepreneurial leader with in-depth advanced analytics experience. A strategic business developer, decision-maker and an agile problem solver possessing a natural ability to identify and capitalize on trends, pattern...