After technological advances, more features and options have become available in phone systems which made easier for businesses to keep track of incoming and outgoing calls. Know the top 5 phone system features that can really help business.

1. Top 5
Telephone
System
Features

2. Phone System Features That Can Really Help Your
Business Thrive
● Call Forwarding – Find Me/Follow Me
● Daytime/After-Hours Greetings
● Voicemail to Email
● Call Recording and Reporting
● CRM Integration and Other Business Applications

3. Call Forwarding – Find Me/Follow Me
“Call Forwarding feature allows users a chance to answer
calls wherever they are. This feature can be used to
forward unanswered calls to a specified list of devices and
phone numbers.”
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4. Daytime/After-Hours Greetings
Daytime and After-Hours Greetings features make sure
your business never misses any calls and reduce caller
frustration. This features makes your business sound
professional & ensure that calls will be able to come
through to a business representative all the time.
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5. Voicemail to Email
Voicemail to Email feature allows
callers to leave a message and
their contact details which can
save time for a lot of businesses
as they can prioritise call backs
and avoid unnecessary return
calls. Users will now have the
ability to access their voicemail
messages anywhere where they
have access to their emails.

6. Call Recording and Reporting
Call Recording and Reporting are essential to assure call
quality and improve services for clients. It can also directly
improve business operations and can have a positive
impact on sales, management and training.
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7. CRM Integration and Other Business Applications
When your phone systems are integrated with your
CRM, your business gets access to more real-time
information and additional features include easy dialling,
interaction logging, click to call, caller ID information,
enterprise phone presence and many more. It helps to
improve staff productivity and reduces the time it takes
to look up customer information.
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8. Thanks!Any questions?
You can find me at:
fixtelaustralia01@gmail.com
https://www.fixtel.com.au
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