2. corporate profile Family Dollar is a chain of more than 6,500 stores. Our merchandise
strategy is simple: offer quality merchandise at everyday low prices in easy-to-shop
neighborhood locations.
Family Dollar stores are located in a 44-state area ranging northeast to Maine, southeast
to Florida, as far northwest as Idaho and southwest to Arizona. On average, our stores
range in size from 7,500 square feet to 9,000 square feet and most are operated in leased
facilities. This relatively small size enables us to open new stores in rural areas, small
towns and large urban neighborhoods.
Our headquarters are located in Matthews, North Carolina, just outside of Charlotte.
We operate automated, full-service distribution centers in Matthews; West Memphis,
Arkansas; Front Royal, Virginia; Duncan, Oklahoma; Morehead, Kentucky; Maquoketa,
Iowa; Odessa, Texas; Marianna, Florida; and Rome, New York.
Family Dollar has been a publicly held corporation since 1970 and its Common Stock is
listed on the New York Stock Exchange under the ticker symbol: FDO.
family dollar mission statement For Our Customers: A compelling place to
shop โ by providing convenience and low prices. For Our Associates: A compelling
place to work โ by providing exceptional opportunities and rewards for achievement.
For Our Investors: A compelling place to invest โ by providing outstanding returns.
3. My Family. My Family Dollar.
Since opening our first store in 1959, Family Dollar has provided our customers with value and convenience.
For nearly a half a century, we have invested considerable resources to increase our understanding of our
customer to better meet her needs. To better reflect our commitment to our customer, we set out to refresh the
Family Dollar brand. Our new logo and tag line,
reinforce our promise of providing customers with value and convenience and emphasize our focus on families.
Our new brand illustrates our customerโs emotional tie with Family Dollar and our commitment to meeting
her needs. Our customers love our stores and consider us to be part of their families. When Mom walks into
her neighborhood Family Dollar, we know sheโll find what she needs for her home and family.
In the face of tough economic headwinds, our mission to be a compelling place to shop, work and invest is
more important than ever. Our customer knows she can count on us for value and convenience, so weโre
focused on making sure weโre stocking the things she uses everyday. Family Dollar is developing talented
teams focused on delivering strong performance. It takes the right people working together to effectively rise
to the challenges we face in todayโs environment. Although weโre not immune to external economic pressures,
we are committed to managing risk and containing costs while also maintaining our commitment to investing
in the people, process and technology that move our business forward.
As we begin our 50th year of providing value and convenience to our customers, we will
continue to focus our efforts to be a compelling place to shop for our customers, to work
for our Associates and to invest for our shareholders.
Howard R. Levine
Chairman and Chief Executive Officer
OCTOBER 2008
4. My Family. My Family Dollar.
Our customer takes great pride in providing for her family, and we want her
to feel good about where she shops. Whether sheโs buying school supplies and
snacks for her kids or splurging on some new Bugle Boyยฎ apparel, we have
everything she needs. Weโre working hard to make our stores easier to shop so
Mom can get in and out quickly and spend more time with her family. She likes
2 shopping at Family Dollar so much she refers to it as โMy Family Dollar.โ
In 2008, we introduced a new logo and tagline to build on our strong brand
image. This new logo conveys our commitment to providing value and
convenience and the importance we place on serving the needs of families.
At Family Dollar we help customers care for their families. With a broad range of
products from food and household products to housewares and apparel, Family
Dollar helps Mom get everything she needs for her home and family.
The manager
at my Family Dollar knows my children
and me. She treats us like family. The
store is clean and the Associates are
friendly and helpful. When I shop at my
Family Dollar I can get the things I need
to take care of my family.
5. 3
Seasonal Apparel Automotive
Something for every season. From Bugle Boyยฎ, an authentic American Car care products that wonโt break
back-to-school to Valentineโs Day, brand that offers quality, value and the bank. Find what you need to keep
you can count on Family Dollar for style for the entire family. your automobile looking good and
the items you need to celebrate the running great.
season at everyday low prices.
6. 4
Expanded Food Household Paper Household Cleaners
Feed the whole family and donโt Paper towels, bath tissue and more. Whether itโs a nasty spill or your
spend a lot of money to do it. Family Dollar stocks the products regular spring cleaning, youโll
Family Dollar carries trusted national you need at a fraction of the cost of find the products you use daily at
brands as well as top quality private other retailers. Family Dollar.
label products.
7. Value For Our Customers
At Family Dollar, providing both value and convenience sets us apart from
other retailers. We know our busy customer works hard to take care of her family.
She wants to provide them with quality products and not spend a lot to do it, so
she shops at Family Dollar.
Today, value is more important than ever. In a challenging economy, people need
5
their money to go a little further. At Family Dollar, we know our customers
shouldnโt have to give up the quality they deserve. Thatโs why we work with our
vendor partners to ensure that the products our customers use every day can be
purchased at the lowest prices. Whether Mom needs food, cleaning products or
clothing for her family, she knows she can shop at Family Dollar and be confident
that sheโs getting quality products at a great price.
I know
when I shop at Family Dollar I can
get everything I need for my family
without spending a lot of money.
Even my mom can get a toy for her
granddaughter. Iโm looking for good
values, and I know I can find them at
my Family Dollar.
8. Convenience For Our Customers
At Family Dollar, our vision is to be the best small-format convenience and value
retailer serving the needs of families in our neighborhoods. Convenience plays
an important role in our success. We want our customers to be able to get in,
get what they need and get out of our stores quickly. With small, neighborhood
stores, weโre able to provide our customers with quality merchandise at affordable
6 prices right where they live. From pet supplies to snacks for a day in the park,
itโs easy to get what you needโฆ when you need itโฆ from your local Family Dollar.
Our customer wants to spend more time with her family and less time
shopping. Being convenient means providing our customers with easy access
from home or work. It also means a quick in and out shopping experience.
Our easy-to-shop neighborhood locations make it easy for Mom to get
what she needs, close to home, to take care of her family.
When Rileyโs
ready for his walk, we always stop by my
Family Dollar on the way to the park.
He gets a treat, and I refresh the minutes
on my prepaid cell phone. Family Dollar is
right around the corner, so itโs easy
to run in and get what I need.
9. 7
Pet Food Electronics Snack Foods
Cats and dogs deserve quality at low Stay in touch with friends and family. Looking for a quick bite to tide
prices, too. Family Dollar has food, At Family Dollar we sell prepaid you over or just some munchies?
toys and other pet care essentials that phone services and other consumer Family Dollar has what you need
wonโt break the bank. electronics. right around the corner.
10. 8
Talent Teamwork Career Paths
At Family Dollar we recognize the From the corporate headquarters Developing talent with clear career
contributions individuals can make to to distribution and the stores, paths helps ensure the future growth
the overall success of the Company. weโre all a team working to make and success of the Company.
Family Dollar successful in the
neighborhoods we serve.
11. My Future. My Family Dollar.
At Family Dollar, our mission is to be a compelling place to work for our Associates.
This means we strive to hire, train, develop and retain a highly talented team
thatโs focused on delivering strong performance. Through succession planning,
expanded training, job readiness and leadership development, weโre working to
increase retention of our Associates while building a stronger culture.
9
The growth and success of the Company depend on the individual contribution
of each and every Associate. Whether you work in a store, at the distribution
center or at the corporate office, youโll have the opportunity to work as a team
member supporting the goals of our growing Fortune 500 Company.
Iโm the
Store Manager and this is my team.
Customer service is our focus. We
take pride in the way we run our
store. We know our customers
and are proud to provide them
with great value and convenience.
Because we all live in the area, this
is truly a neighborhood store. I love
working with my team, and I love
working at Family Dollar.
12. Investing For Our Shareholders
Providing value and convenience is what sets Family Dollar apart from other retailers and what positions us well
in todayโs environment of rising unemployment, strong inflationary pressures and volatile energy prices.
Being a compelling place to invest means delivering sustainable shareholder value through income growth and effective capital
deployment. We are investing to build long-term capabilities and lower our cost structure. Through our supply chain optimization
initiative, Project Accelerate, weโve enhanced our merchandising capabilities and improved the return on one of our largest assets โ
10 inventory. By leveraging our buying power and merchandising capabilities and by more effectively using new technology and
new analytical tools, we intend to lower administrative expenses and maintain everyday low prices for our customers.
To deliver financial returns to our shareholders, we intend to continue to invest aggressively to increase our relevancy to
our customers while mitigating risk and managing costs. Hiring the right people, working to refine how we do business and
harnessing the power of the latest technology have prepared us well for the challenges we face in this new economy.
Leadership Team Joshua R. Jewett Elizabeth M. Austin Joseph A. Hayes, III Marilyn M. Morse
Senior Vice President โ Vice President โ Information Assistant General Counsel, Vice President โ
Howard R. Levine Information Technology and Technology Operations and Corporate and Compliance Facilities Management
Chairman of the Board and Procurement, CIO Infrastructure
James H. Hays Mtu W. Pugh
Chief Executive Officer
Janet G. Kelley Raina L. Avalon Vice President โ Vice President โ
R. James Kelly Senior Vice President โ Vice President โ Transportation Internal Audit Business Development
President and General Counsel and Secretary
Samuel J. Bernstein Dennis A. Heskett Kiley F. Rawlins
Chief Operating Officer
Michael S. Kvitko Vice President โ Vice President โ Vice President โ
Dorlisa K. Flur Senior Vice President โ General Merchandise Manager Store Operations Investor Relations and
Executive Vice President โ Merchandising Corporate Communications
Earl C. Bonnecaze Billy W. Jones, Jr.
Strategy and Marketing
Wook Lee Richard P. Siliakus
Vice President โ Vice President โ Distribution
Robert A. George Senior Vice President โ Store Operations Vice President โ General
Michael E. Laurenti
Executive Vice President โ Global Sourcing Merchandise Manager
James R. Bowen Vice President โ
Chief Merchandising Officer
Thomas M. Nash Donald G. Smith
Vice President โ Distribution Information Technology
Charles S. Gibson, Jr. Senior Vice President โ Vice President โ Marketing
Timothy R. Brokaw Timothy A. Matz
Executive Vice President โ Real Estate Development
R. Jeffrey Thomas
Vice President โ Vice President โ General
Supply Chain
John J. Scanlon Decision Support Merchandise Manager Vice President โ
Barry W. Sullivan Senior Vice President โ Replenishment
Mark S. Chidester Lonnie W. McCaffety
Executive Vice President โ Merchandising
Jerome G. Vickers
Vice President โ Human Vice President โ
Store Operations
Kenneth T. Smith Resources, Store Operations Store Operations Vice President โ
Bryan P. Causey Senior Vice President โ Store Operations
Charles D. Curry Colin P. McGinnis
Senior Vice President โ Chief Financial Officer
Boris Zelmanovich
Vice President โ Vice President โ
Planning, Allocation and
C. Martin Sowers Store Planning and Store Operations Support Vice President โ General
Replenishment
Senior Vice President โ Store Development Merchandise Manager, Food
Dennis C. Merriam
Keith Gehl Finance and Merchandise Innovation
Allen W. Fields Vice President โ Human
Senior Vice President โ
Bryan Venberg Scott T. Zucker
Vice President โ Resources, Distribution
Real Estate and Facilities
Senior Vice President โ Store Operations Vice President โ
Jacob J. Modla
Human Resources Merchandise Operations
Marianne P. Fiorucci Vice President โ
Michael J. Zuege
Vice President โ Deputy General Counsel
Planning and Allocations Vice President โ
Loss Prevention
13. People
Hire, train and
develop a highly
talented team,
building a solid
foundation of
talent with an eye
on the future.
11
Technology
Our Store of the
Future technology
initiative is
designed
to offer the
customer greater
convenience.
Weโre expanding
our payment
types to help our
shoppers move
through the
checkout process
more quickly.
Process
Project Accelerate
helps us make
decisions around
our processes
for category
management,
assortment
planning,
merchandise
financial planning
and space
planning.
14. Family Dollar Financial Highlights
August 30, 2008
Years Ended (In thousands, except per share amounts) September 1, 2007 August 26, 2006
$ 6,983,628
Net sales $ 6,834,305 $ 6,394,772
4,637,826
Cost of sales 4,512,242 4,276,466
2,345,802
Gross margin 2,322,063 2,118,306
1,980,496
Selling, general and administrative expenses 1,933,430 1,756,001
โ
Litigation charge โ 45,000
365,306
Operating profit 388,633 317,305
3,544
Interest, net 6,737 6,161
361,762
Income before income taxes 381,896 311,144
12 128,689
Income taxes 139,042 116,033
$ 233,073
Net income $ 242,854 $ 195,111
$ 1.66
Net income per common share โ basic $ 1.63 $ 1.26
$ 1.66
Net income per common share โ diluted $ 1.62 $ 1.26
$ 68,537
Dividends declared $ 66,361 $ 62,757
$ 0.49
Dividends declared per common share $ 0.45 $ 0.41
$ 158,502
Cash and investment securities $ 284,671 $ 216,232
$ 2,661,782
Total assets $ 2,624,156 $ 2,523,029
$ 275,106
Working capital $ 406,977 $ 432,737
$ 250,000
Long-term debt $ 250,000 $ 250,000
$ 1,254,083
Shareholdersโ equity $ 1,174,641 $ 1,208,393
1.2%
Comparable store sales gain 0.9% 3.7%
205
Stores opened 300 350
64
Stores closed 43 75
6,571
Number of stores โ end of year 6,430 6,173
Return
on Average
Comparable Store Net Income Shareholdersโ
Net Sales Sales Gains Net Income Per Diluted Equity
Common Share
(millions of dollars) (percent) (millions of dollars) (percent)
5,282
5,825
6,395
6,834
6,984
19.6
15.7
14.8
20.4
19.2
1.50
1.30
1.26
1.62
1.66
258
218
195
243
233
1.9
2.3
3.7
0.9
1.2
โ04 โ05 โ06 โ07 โ08 โ04 โ05 โ06 โ07 โ08 โ04 โ05 โ06 โ07 โ08 โ04 โ05 โ06 โ07 โ08 โ04 โ05 โ06 โ07 โ08
15. Stores and Distribution Centers
(as of fiscal year end)
Rome
Maquoketa
Distribution
Distribution
Center
Center
46
Morehead
11
Distribution
12
Center 22
71
99
31 290
140
20
22
51
348
20
264
80
32
31
24 92
411
21
3
195
238
Front Royal
60
115 Distribution
104 214
Center
35 96
186
364
204
128 Matthews
198 Corporate Offices
130 98
90
and Distribution
Center
303
145
118
Marianna
817 229
Distribution
Center
Odessa 363
Distribution
Center
West Memphis
Duncan Distribution
Distribution Center
Center
Distribution Service Areas
Number of Stores
(as of fiscal year end)
Front Royal, Virginia
Maquoketa, Iowa
Rome, New York
907,000 Sq. Ft. / Opened โ98
907,000 Sq. Ft. / Opened โ02
907,000 Sq. Ft. / Opened โ06
West Memphis, Arkansas
Morehead, Kentucky
Marianna, Florida
850,000 Sq. Ft. / Opened โ94
907,000 Sq. Ft. / Opened โ00
907,000 Sq. Ft. / Opened โ05
3,324
3,689
4,141
4,616
5,027
5,466
5,898
6,173
6,430
6,571
Matthews, North Carolina
Duncan, Oklahoma
Odessa, Texas
โ99 โ00 โ01 โ02 โ03 โ04 โ05 โ06 โ07 โ08
890,000 Sq. Ft. / Opened โ74
907,000 Sq. Ft. / Opened โ99
907,000 Sq. Ft. / Opened โ03
16. Post Office Box 1017 / Charlotte, North Carolina 28201-1017 / www.familydollar.com